I can not log into itunes store and download

I can not log itunes store and download
I review information shall be error "Please contact iTunes support to complete thistransaction"
Please help.

it will not let me sign out to sign back in...when I try to sign in it wants me to verify, , then it says this apple ID has not yet been used with itunes store, review information. I click ok and got thru the process again, then it just sits a spins waiting to connect to store, but never odes connect to store

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TS1368 can not login into iTunes store, apple-id is from Holland.

i can not login into iTunes store, apple-id is from Holland. Since I bought my new ipad in China, I am unable to connect to the appstore.
I was able to update my old apps once, but after that I can not get into the app store anymore.
I am currently in China.

Check out this thread on the problem, you may find something useful there:
http://discussions.apple.com/thread.jspa?threadID=1117270&tstart=15

HT4061 I can not connect to ITunes Store to download updates. I have no trouble connecting to the internet. It worked OK up to about a last month. can any body help.

I can not connect to ITunes Store to download updates. I have no trouble connecting to the internet. It worked OK up to about a last month. can any body help.

Hi there bigyellowdigger!
I have an article here that can help you troubleshoot this issue with your connection to the iTunes Store. That article can be found right here:
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Take care, and thanks for visiting the Apple Support Communities.
-Braden

HT4798 I can not log into my computer to download an app.   I wrote it down but it is not working. I can not find a way to access it or reset it? help

I can not log into my computer to download an app. my password is not working. i wrote it down but it is not working.
is there a way to reset this or have it emailed to me? this is different from my apple ID password.

Only you have the password. No one can email it to you.
Forgot Your Account Password
For Lion, Mountain Lion, or Mavericks
    Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
     When the menubar appears select Terminal from the Utilities menu.
     Enter resetpassword at the prompt and press RETURN. Follow
     instructions in the dialog window that will appear.
     Or see:
       Reset a Mac OS X 10.7 Lion Password
       OS X Mountain Lion- Reset a login password,
       OS X Mavericks- Solve password problems,
       OS X Lion- Apple ID can be used to reset your user account password.
For Snow Leopard and earlier with installer DVD
     Mac OS X 10.6- If you forget your administrator password,
     OS X- Changing or resetting an account password (Snow Leopard and earlier).
For Snow Leopard and earlier without installer DVD
    How to reset your Mac OS X password without an installer disc | MacYourself
    Reset OS X Password Without an OS X CD — Tech News and Analysis
    How To Create A New Administrator Account - Hack Mac

Error 310 when logging into iTunes Store and app Store

Hi,
I just bought AppleTV. It allows me to log into the iTunes store through my wireless connection. However, I can't connect to iTunes store through my MacBook. I keep getting 'Unknown error 310'. However, I CAN log into iTunes store through my PC which is connected by ethernet cable. Does anyone know how I can fix this with my MacBook?

This is probably due to a connection error.
I fixed this by navigating this route:
Control Centre > Network and Internet > Internet Options > Connections Tab > LAN Settings > Untick proxy server box (if ticked).
Hope this solved your problem!

I can't log into itunes store, app store or software update since installing mavericks....help please?

Ever since downloading and installing Mavericks, I have been unable to use my apple id on my Imac. I can't get into Itunes store, the App store or software update and it's driving me mad. Any ideas?
When I try and do software update, it gives error -1712. It's an Imac with 3.1GHz i5 and 4GB Ram

Hi Carolyn,
tried that and it's the right ID, but when I go to Itunes and click on the store, it won't even access the store. If I try to sign in, it brings up the window, I put in my ID and hit enter.....it doesn't even change to my ID, just stays as 'sign in'
When I try and open the app store or software update, nothing appears in the app store window. It's like those particular apps aren't connecting to the internet. Don't use Safari, so don't know if that's affected, but Chrome and Firefox are fine.

I can not access my iTunes store and why

Pls can some body help me out.

I can confirm this.
Was having issues with my iTunes and iTunes Match last night, which in the end seemed to boil down to my ISP throttling my iTunes ports that were being used for uploading. Somewhat resolved this by throttling the ports my self down to 100kbs.
Anyways, got on tonight to mess around with it and to see if I could find a better solution than throttling... Attempted to download some of my purchased songs and was unable, the download would stall before it even began. Tried to do the basic trouble shooting of restarting my modem router and computer, no dice. Stepped it up to trying to sign out of the iTunes store and then log back in. Well, now I cannot log, iTunes gets stuck on "Accessing iTunes Store".
This is a real bummer.
I did try a number of steps including (after backing up important files!) deleting all my iTunes pref files, as well as the By Host iTunes files (later restored after they did not fix issue), then I monkied with my router some along with network settings (mostly playing with ports and DNS settings). Still no luck. I even tried reinstalling iTunes with no success.
I guess its reassuring that others are experiencing the same issue I am... On the same network I am able to access the iTunes store and iTunes Match without problems on other devices (iPad and iPhone) besides my new machine. I have taken advanced steps to try and fix it on my end, and am now feeling that this is something goofed on Apple's end.
*Edit: Opps, just noticed I had wandered into the iPad community. Hah, have a bunch of tabs open trying to figure out what is wrong. So... Yah, appears to be happing across multiple devices and at random. Not sure why computer isn't working, but my iPhone is just fine.
Message was edited by: KojiroGEAR

HT204088 Hello. I can't log into iTunes Store. I made a purchase this morning for gold in csr classics and it charged my card twice. Can you please help me either get the gold for the game or recredit it back to my card.

Hello there
We also looked at the account for other purchases over a year ago or less and they had charged my card twice for the same purchase. They said they would let me know and I haven't received an email to confirm. It did it today also I purchased 9.99 of gold on the csr classic racing and it didn't give me the gold so I did it again and it gave me the gold. When we called our card company it was charged twice. And help would be great. Thank you.

If you haven't received the item, or if you've been overcharged, then try the 'report a problem' page to contact iTunes Support (these are user-to-user forums) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Can't log into iTunes store account

So I can no longer log into my iTunes store account. When I try to log in, I get an error message in red letters saying:
FieldName: null. java.lang.Exception
I have tried resetting my password mutliple times with no luck. I can log into my Apple Store account, I can log into the forums (obviously since I am able to post on these forums), yet iTunes will not let me log in.
Anybody else experience this as well or know how to fix it? Thanks in advance for your help

I am experiencing the same exact problem you are. What gives? I never messed around with my login information and I've always gotten in before. But now I can't.
I've also done the password reset, and still it won't let me log in with the new password.
This is the same red error message I get as well:
FieldName: null. java.lang.Exception
Does anybody know what the problem is and how to fix it? Thanks.
Dual 1.8GHz G5 Mac OS X (10.4.1)

I logged into itunes store and nothing appears?

I logged into the itunes store but nothing appears, I even tried to search but nothing

Hello MemawRN
Check out the first article, as it is a universal article to troubleshoot the iTunes Store across all devices and computers. If you have Windows, then check out the seconds article as it pertains to having a blank screen
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123
Regards,
-Norm G.

Can not login into itunes store bummer

CAn't connect to the itunes store either, lukely i am not the only one.

Nobody can connect. Apple know about this and are working on it.

I can not get into itunes store, it wont open, was fine before. Installed 10.2 thinking it would help. gives error code 306

Since installing McAfee I have noticed my itunes store will not open. I tried downloading version 10.2 and nothing. It gives me an error cod 306, and tells me they couldnt complete my request and an unknown error has occured. I don't know if the 2 are related but Its frustrating because it was working fine before!?

Do the instructions for the 306 in the following link help?
Error 306

I can not connect to Itune store and event tried to connect to support network and error message came up I am not connected to internet which I clearly am

Can anyone help. I cannot access Itunes it simply runs for ever without a error message. I tried to get on Itunes support today and not get an error message you are not connect to the internet.
I have already give permission of itune on firewall in windows, but this has zero effect
I have windows 7 (64bit), a BT hub and latest version onf Itune 64bit
I really want to use home sharing and get visuals for albumns etc

Where did you get this iPhone?
Was it new or second hand?
You have to sign out then sign in with the correct Apple ID and password.
Settings > iTunes & App Store > Apple ID: > do it here.

Have active account but can't log into itunes store.

just made a store account today from both the website and from itunes on my pc running windows 7. have billing info complete etc but when i try to log in from itunes it gives me a message that this account has not yet been used with i tunes and to review my account info. when i click the review button it says your session has timed out. I have itunes enabled with the windows firewall and have a separate incoming rule for itunes. not sure what is blocking my log in....

Reset your Apple ID password. See if that helps > Apple - My Apple ID
Frequently Asked Questions About Apple ID

I'm trying to purchase extra items in an app on my iphone and It keeps saying can not connect to itunes store, and comes up as can not complete transaction. I updated my billing info because I had an expired card on my account but it's still not working.

Explained my problem in the subject

Hi Kylegundrum,
Try resetting your device (nothing will be lost): Hold down the Home and Power buttons at the same time and continue to hold them down until the Silver Apple appears (up to 30 seconds). Once the Home screen redisplays, see if your issue is resolved.
Cheers,
GB

I can not log into itunes store and download

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