I can not map a network drive in window 8.1 via VPN

 Dear sir / madam,
I face a big problem. My company use VPN Connection. After my company upgrade the window from Window 7 to Window8.1 , we find that we can not reconnect the network drive. please find the details below:
1. I success to map drive and then logout / switch user.
2. wait two /three hours
3. i find the drive  is disconnected.
4. when I try to reconnect, window can not find again. then I try to use netstat
C:\Windows\system32>netstat
  TCP    172.28.97.31:58206     test-server:http       TIME_WAIT
Then, i try to use cmd
5 it show reconnect successful by net use command. However , I need waste many time  and I can not find the drive in window.
if I restart window, i can reconnect it quickly and find the drive in window.
the server is window server 2008 r2 and located at difference site.
if the server and PC located at same site, it is no problem.
both the server and PC are joined in same domain.
it is dell server and Lenovo M82 PC
please help me to solve the problem
(window 7 also have this problem. However, i can click the drive and it can reconnect quictly.i cannot do this in window 8.1.......it loop again)
thanks

Hi,
Is there any error message throwed when you reconnect the mapped drive? Can you directly access the UNC path of the mapped drive? What VPN programs do you use? Please check if the VPN client connect correctly.
You could refer to the thread below to check if the AD account is restricted by VPN.
Can't access mapped drives through VPN when away from office
http://social.technet.microsoft.com/Forums/windows/en-US/a0ca41aa-08b8-4e46-a314-ffb7e401bd7a/cant-access-mapped-drives-through-vpn-when-away-from-office?forum=w7itpronetworking
Best Regards,
Mandy 
We
are trying to better understand customer views on social support experience, so your participation in this
interview project would be greatly appreciated if you have time.
Thanks for helping make community forums a great place.

Similar Messages

  • I can not map a network drive in window 8.1 under VPN

    Dear sir / madam,
    I face a big problem. My company use VPN Connection. After my company upgrade the window from Window 7 to Window8.1 , we find that we can not reconnect the network drive. please find the details below:
    1. I success to map drive and then logout / switch user.
    2. wait two /three hours
    3. i find the drive  is disconnected.
    4. when I try to reconnect, window can not find again. then I try to use netstat
    C:\Windows\system32>netstat
      TCP    172.28.97.31:58206     test-server:http       TIME_WAIT
    Then, i try to use cmd , net use /delete and then try to reconnect  test-server
    5 it show reconnect successful by net use command. However , I need waste many time  and I can not find the drive in window.
    if I restart window, i can reconnect it quickly and find the drive in window.
    the server are window server 2008 r2 and server 2012, they located at difference site.
    if the server and PC located at same site, it is no problem.
    both the server and PC are joined in same domain.
    it is dell server and Lenovo M82 PC( Intel Lan 82579LM/V Driver)
    please help me to solve the problem
    (window 7 also have this problem. However, i can click the drive and it can reconnect quictly.i cannot do this in window 8.1.......it loop again)
    thanks

    Hi,
    How did you map the network drive? Manually via GUI? Command? GPP? If you're using one of the above solutions, then try other solutions as a alternative way to check the result.
    According to your description, If Windows remains unable to reconnect mapped Network Drive at login, then I would suggest you created a batch file with net use command, use it as an logon script, this provides an alternate way to reconnect drives on
    a re-logon.
    example
    @echo off
    net use * /delete /yes
    net use x: \\server_name\shared_directory_name
    You can find detailed information in the following link
    https://helpdesk.egnyte.com/hc/en-us/articles/201638304-Mapping-a-drive-using-a-net-use-command-and-logon-scripts-for-domain-users
    http://technet.microsoft.com/en-us/library/bb490717.aspx
    NOTE
    This
    response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you.
    Microsoft
    does not control these sites and has not tested any software or information found on these sites.
    Yolanda Zhu
    TechNet Community Support

  • I can't map a network drive from Windows 7, using the exact same settings that work fine with Vista or XP

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    To exchange a possession for one of greater value or quality; trade up.
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    “3.
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  • One user can not map a network drive

                       Hi,
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    Hi,
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    According to your description, If Windows remains unable to reconnect mapped Network Drive at login, then I would suggest you created a batch file with net use command, use it as an logon script, this provides an alternate way to reconnect drives on
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    example
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    You can find detailed information in the following link
    https://helpdesk.egnyte.com/hc/en-us/articles/201638304-Mapping-a-drive-using-a-net-use-command-and-logon-scripts-for-domain-users
    http://technet.microsoft.com/en-us/library/bb490717.aspx
    NOTE
    This
    response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you.
    Microsoft
    does not control these sites and has not tested any software or information found on these sites.
    Yolanda Zhu
    TechNet Community Support

  • How can I map a network drive on an iPad once a VPN is established?

    I have a new iPad and I am trying to access a network drive once I establish a VPN on my company's network. I can establish the VPN, but I am not sure of how to map a network drive like I do on my MacBook using smb.

    Not true.  You can use the app NetPortal https://itunes.apple.com/us/app/netportal-access-files-on/id323133602?mt=8
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  • Workstation not mapping any network drives

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    Hi,
    technomoney wrote:
    >
    > Im having an issue with different workstation not mapping any network
    > drives. The issue to would seem totally random. Each time is over a
    > wired connection. I havent been able to find a TID about this. The
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    > to any of the workstations Ive seen this on. The errors I get in the
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    > Suggestions?
    >
    > > LOGIN-LGNWNT32.DLL-923: An unexpected error has occurred: 15 (8819).
    > > LOGIN-LGNWNT32.DLL-923: An unexpected error has occurred: 13 (8819).
    > > LOGIN-LGNWNT32.DLL-923: An unexpected error has occurred: 9 (8819).
    > > LOGIN-LGNWNT32.DLL-918: This utility was unable to get connection
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    Massimo Rosen
    Novell Product Support Forum Sysop
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    Hi Sir,
    Nothing worked from above for us. You can see our remarks on posted query.
    That’s why, we posted on forum.
    And there will not be any vulnerability, because, if we will use "net
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    Regards,
    S. P. Singh

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    Frank Shen

  • Trouble synching mapped network drive in Windows 8

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    We
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