I can not open e mail attachment​s when i click on the me...

i can not open e mail attachments when i click on the menu botton i dont have the open to open attachment

Hi there!
There are a multitude of questions/answers to go through to help you out, but those won't work unless you come to the forums and register an account. For instance, if you are on BES, then you need to go see your BES admins as they are in control. If you are on BIS, then there may be resolution steps you can attempt:
1) Register HRT:
Homescreen > Options > Advanced Options > Host Routing Table > BBKey (it does not matter which line is current) > Register Now
2) Resend Service Books:
KB02830 Send the service books for the BlackBerry Internet Service
Please come to:
http://supportforums.blackberry.com/rim/
and register an account. Then post to the applicable forum.
Thanks!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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