I can not open MozillaFirefox 3.6

Time Warner had a poweroutage on Jan 28th. After I got on line Mozilla Firefox 3.3 would not open. At that time I had Internet Explorer and Google Chrome on my computer and they both worked. I was told by TW techs that either there was a conflict or it was locked. I uninstalled Google Chrome. I could not uninstall Firefox 3.3. but with the help from Time Warner I uninstalled 3.3 and installed 3.6. Then 3.6 would not open.
I was told to go to the manufacturer of my computer, that something was affecting my registry. ZT (manufacturer) helped me delete 3.6 through the Safe Mode. Then I installed again 3.6 and again it would not open. Help!!!!! ZT told me to go to Mozilla Firrefox for the solution.
Are you lhaving problems with this new version???

Re: "Lightroom encountered and error when reading from its preview cache and needs to quit"

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