I can not open my download from cafescribe which is a digital book for school.

I am taking an online class and it required a digital text book from Cafescribe. The class started last monday and their IT people are telling me that Mozilla is the problem. I don't usually have a problem opening downloads..HELP

I'm not familiar with that service. Can you test it in Firefox's Safe Mode? This temporarily disables your add-ons, so it's a useful way to quickly learn whether one of your add-ons might be the problem.
I recommend first making a backup of your Firefox settings just in case something goes wrong. Easiest to just copy your whole profile folder to another location on your C drive. To locate that folder, see: [https://support.mozilla.com/en-US/kb/Profiles Profiles].
And here's the article on Firefox's
[http://support.mozilla.com/kb/Safe+Mode Safe Mode]. Be careful not to "reset" anything permanently if you didn't back up.
Does that allow the site to work?

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