I can not open my itunes store

can anyone tell me why i cant open my itunes store?

Hey smeaton1947,
Here are some recommended troubleshooting steps for when you're unable to connect to the iTunes Store in iTunes for Windows:
Update iTunes to the latest version.
If iTunes Store appears empty and only displays the message iTunes Store, follow these steps.
Try the steps to troubleshoot iTunes Store connectivity in Windows.
As with all firewalls not manufactured by Apple, you may need to configure Windows Firewall to allow iTunes to access the iTunes Store. Follow these steps for Windows XP, Windows Vista, and Windows 7.
Try disabling any proxies built-in to Wndows. You should avoid proxies because they can cause issues.
If you're receiving a specific error message, follow these steps.
If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
via: Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Welcome to Apple Support Communities!
Sincerely,
Delgadoh

Similar Messages

After the ios7 updated I can not open the iTunes store in my iPhone 5

After the ios7 updated I can not open the iTunes store in my iPhone 5
How can I fix it?

Hi adrimomo,
Welcome to the Support Communities!
Here are a few things you can try:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If you have tried those two things, refer to page 146 in the iPhone User Guide to Reset All Settings:
iPhone User Guide for iOS 7
manuals.info.apple.com/MANUALS/1000/MA1565/en_US/iphone_user_guide.pdf
Also, check your settings for Safari -- enable cookies and turn off private browsing - see page 57 of the iPhone User Guide above.
Cheers,
- Judy

TS1368 I can not open the itunes store on my ipod touch

I can't open the itunes store on my ipod touch after syncing. It starts to load and just stops. It does not give me an error message.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Go to Settings>iTunes and App Stores and sign out and sign back in
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.

TS3297 in iOS 7 on iPhone 4S i can not open the iTunes Store. Screen is blank

Blank screen when trying to open iTunes Store

Same here. I was online w/ apple tech support yesterday all the way up to level 3 support. Their solution was to restore and then reload from backup. Don't waste your time w/ that as it didn't solve the problem.

I can't open my itunes store. I can open my music library and sync but not open my music store. I have deleted and reinstalled ituens and still not good. Help

I can't open my itunes store. I can open my music library and sync but not open my music store. I have deleted and reinstalled ituens and still not good. Help

I assume you are talking about iTunes on your computer, if so, you will have to remove all Apple programs associated with iTunes:
iTunes, QuickTime, Apple Software Update, Apple Mobile Device Support, Bonjour and Apple Application Support (iTunes 9 or later)
Make sure everything that is by Apple is removed including Safari. You can sort by "Publisher", when you uninstall programs. Make sure you have at least one other web browser (like Firefox or Internet Explorer) before removing Safari. That way you can go back to the Apple web site and redownload iTunes later.
Reboot the computer then reinstall iTunes. Everything should work normally.

I'm using Windows XP2. Can't open my "iTunes Store" page. Have to struggle to get to my library. Have uninstalled/reinstalled multiple times. Cleared associate apps in Add/Remove. Re-booted after every operation. No change. Still opens in library.

I'm using a Windows XP (32 Bit). I can't open my "iTunes Store" page. I have to struggle just to open the iTunes icon. When I do, it opens directly to my music library. When I try to click to the iTunes Store, it opens to a blank page with the words "iTunes Store" embossed in gray in the middle of the page. That's it! NO GRAPHICS! I even tired the "Diagnostics" test. It shows that there is a disconnect with the internet and the iTunes Store. When I clicked the "Help" button next to it, it opened to a totally blank page. Nothing. I'm trying to sync an iPad 2 to iTunes on that computer. It shows on the computer that the apps have been synced, but they are not present on the iPad. Just as a note: the apps and info in the account has been loaded on the computer via 3Gs and then a 4S phone. Thank you for any and all help in this matter.

Hi Andre V.,
When having iTunes Store connectivity issues, the following articles provide the best solutions:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks,
Matt M.

I can't open my iTunes Store?! Please help?

I can't open the iTunes Store app for some reason. Please help?

I'm glad I'm not the only one. I trashed i tunes all together and reloaded everything. When I tried to access my shopping cart again it said I had to upgrade my itunes. So I did and now I can't access the shopping cart at all again. I think apple needs to fix it's upgrade! That is obviously the problem. I had a shopping cart full too but I had to scrap it and switch to the "buy now" option. Maybe someone will have a solution for us????
Power Mac G4 Mac OS X (10.3.9) New Hard Drive

Hi I can not connect to iTunes Store in iphone after upgrade of iO6. What should I do now ???

After upgrade I can not open application store or iTunes Store it's coming error can not connect to iTunes Store what should I do ?

Apparently when I updated my software this morning it logged me off my Wifi for some reason (even though the wifi icon at the top of the screen indicated it was using it), I logged back in and could connect.

Can not open the App Store on my iMac

I can not open the App Store and iTune on my iMac. Even the internet is connect normally.

Which Mac OS X do you have installed?

At the moment I can use my apple Id on my iPod touch to connect to iCloud and IMessage and FaceTime but it doesn't work on App Store. Face to an error: can not connect to iTunes Store. What's wrong? My apple Id is working on my MacBook Pro as well.

At the moment I can use my apple Id on my iPod touch to connect to iCloud and IMessage and FaceTime but it doesn't work on App Store & iTunes just on iPod Face to an error: can not connect to iTunes Store. (Setting... itunes & app store)What's wrong? My apple Id is working on my MacBook Pro as well. And it was working on this iPod before resetting . Just after resetting I can not connect to App Store & iTunes and I can not instal any app even free apps

Try
Can't connect to the iTunes Store

HT4623 How come I can not use WIFI to update the new IOS in my iPhone 5 ? the screen pop up " you no longer connection to Internet " . And I won't be able to download any Apps using Wifi, the screen popup " can not connect to iTunes stores " ..

I can not use Wifi at home to download Apps . The screen pop up " can not connect to iTunes Store " ?? I am using iPhone 5 . I used to be able to download any Apps before .
I can not even download the new IOS which Apples sent to my phone to update . ???? Please help !!!
My husband is using IPhone 5 and his phone is fine , he can use WIFI to download any apps or update any software from apple . Does that mean my phone have problem , not my WIFI right ???
Now, I have to use my data plan to download any Apps which waste my money :( Thanks a lot !!

Hello phonphon,
We've got an article that can help restore your phone's connection to the iTunes Store while on your WiFi network.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen

Even during the download of free content pops up an error can not connect to itunes store.

During the download of free content pops up an error can not connect to itunes store.

Got a bit further, but now just sat here with 2 apps waiting!
Wifi is fine, can surf, email, etc, but store is still not working.

TS1368 I keep getting this error message and can't open the iTunes store. I've reinstalled iT a half dozen times with no results. "Registry settings used by the iT drivers for importing & burning CDs & DVDs are missing" reinstall iTunes

I can't open the iTunes store and keep getting this error message. "Registry settings used by the iT drivers for importing & burning CDs & DVDs are missing. Reinstall iTunes." I've reinstalled iT a half dozen times with no results.

You might have two different things going on at once here.
Starting with the registry settings message.
I'd start with the following document, with one modification. At step 12 after typing GEARAspiWDM press the Enter/Return key once prior to clicking OK. (Pressing Return adds a carriage return in the field and is important.)
iTunes for Windows: "Registry settings" warning when opening iTunes

TS1967 i have a problem when i try to update or install apps in my ipad, and a message come up says "can not connect to Itunes Store", anyone know why? please advise. however i had update all my detail of payment method.

i have a problem when i try to update or install apps in my ipad, and a message come up says "can not connect to Itunes Store", anyone know why? please advise. however i had update all my detail of payment method.

Settings > General > Reset > Reset Network Settings.
Power cycle the router.
Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

TS1368 can not login into iTunes store, apple-id is from Holland.

i can not login into iTunes store, apple-id is from Holland. Since I bought my new ipad in China, I am unable to connect to the appstore.
I was able to update my old apps once, but after that I can not get into the app store anymore.
I am currently in China.

Check out this thread on the problem, you may find something useful there:
http://discussions.apple.com/thread.jspa?threadID=1117270&tstart=15

I can not open my itunes store

Similar Messages

Maybe you are looking for