I can not open up attachments on my imac

Whenever I try to open up an attachment from my outside mail account it comes up as just a bunch of letters and symbols.... any ideas how to change it?

I am having the exact same challenge and have not seen the resolve yet in the posts. I am new a PC to MAC user. Attachments in my email from a web-based server are obviously Word docs (.doc) but become .doc.html in the email and open messed up. I can't rename it in the download list. I have to do this to open each and every attachment; Download to the download folder. Move it from the download folder to the desktop. Right click on the file on the desktop to say "open with word" and eventually it will open in word in a normal format.This is way too many step to take to open a word document. Also, on the PC, you just clicked the link in the email and it opened, and only downloaded to the computer if you chose to do it. I don't want all my attachments downloaded.
Does anyone know how set it so it does not add .html to attachments? and, how to open without downloading to your computer?

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