I can not purchase gems in clash of clans . They tend to ask me to refer to iTunes support . Please help

I am not able to purchase any in app purchases . Both clash of clans and Paz 2 . They always ask me to contact support in iTunes . But I always get no answer .
Btw I am using iPad mini
Help !!!

What did iTunes Support say when you contacted them ? If you haven't contacted them yet, or it's been more that 24 hours since you contacted them, then you could try contacting them again : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Similar Messages

  • HT5622 I can not purchase gems from clash of clans game ! pls help!

    Dear Apple Support,
    I play game center Clash of clans , but i can not purchase gems from game.
    But i ready check my account have enough to buy.
    Pls help and advice.
    Thanks,
    Chantara
    [email protected]

    We are all iphone users just like you.
    Contact itunes support

  • HT3702 i can not purchase gems from Clash of Clans application with my credit card, what happened?

    Dear Apple Support,
    I have a problem to purchase gems from Clash of Clans application from my ipad.
    is there something wrong with my credit card? there is still enough limit in my credit card, so what happens actually?
    please your verification.
    thank you

    Go to https://expresslane.apple.com ; select 'All Products and Services' in the first column, 'iTunes' in the second column and then 'iTunes Store' in the third column.

  • HT4009 i can not purchase Gems in Clash of clans, Please tell me know ?

    How can i purchase some Gems in-App Clash of clans, and now i have 14$ in Apple store. Help me please ?

    What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on these forums, we won't know why it's appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • I can not purchase Gems in Clash of clans, Please tell me ?

    my account is: [email protected] i have buy gems in game clash of clans but not complete, i have read message error "Please contact support itunes" , please help me ?

    How long ago did you contact Support ? If it's been more than 48 hours and you haven't had a reply (you've checked the spam folder as well as the inbox on your email account ?) then try contacting them again.

  • HT2736 Can't purchase gems on clash of clans cause there's a error connecting, need help

    Can't purchase gems on clash of clans cause there's a error connecting, need help

    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • HT3702 I have ten usd free gift card but i can not buy gems in clash of clans 's game. Check my account and unlock it  please. I need to buy gems. I am waiting your answer. Thank you!

    I have ten usd free gift card but can not buy gems in Clash of clans 's game. So please check my ID and unlock it to let me my gems. Thank you!

    Contact iTunes support at the link below.
    http://www.apple.com/emea/support/itunes/contact.html

  • HT4009 I can't purchase gems in clash of clans

    It won't let me purchase gem in clash of clans it tells me to come here an get support what do I do or what is wrong?

    The message is telling you to contact iTunes Support, these are user-to-user forums. If you haven't gone to the link and contacted them then you can do so via this link and ask them why the message is appearing (we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • How come I can't purchase gems from clash of clans?

    I want to purchase gemstones for clash of clans but they won't let my buy them. ,!

    What do you mean 'won't let me buy them', what happens when you try to buy them, if you are getting an error message then what does it say ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them why the message is appearing (we are fellow user here on these forums, we won't know why) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • HT5057 Why I can't purchase gold in dragon story game? It's ask me to go to Itunes support for complete transaction but I can't find where to complete.

    I can't purchase dragon story gold? It's ask me to go to Itunes Support to complete transaction but I can't find where to complete it.

    You can contact iTunes support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page . When you've filled in the form you should get a reply from iTunes within 24 or 48 hours.

  • Can't purchase gems in clash of clan. It says "your purchase could not be completed visit itunes support".

    My payment method is working properly.

    have you done as the message tells you and contacted iTunes Support (these are user-to-user forums) ? If not :
    - go to http://www.apple.com/support/itunes/ww
    - click on your country's flag
    - click on the Contact Support at the bottom of the left-hand column
    - click on Contact iTunes Store Support on the right-hand side of the page
    - then Purchases, Billing & Redemption

  • HT1414 I can not buy gems in clash of clans.  What can I do?

    I can't buy gems. What should I do?

    What happens when you try to buy them ?
    If you are getting a message to contact iTunes support then you can do so via this page and ask them for help : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • HT1725 Why i can't buy gems in clash of clans ?

    Why i can't purchase gems in clash of clan ?

    No idea, as you have provided no info at all about your issue.

  • TS1702 Hi, I can not purchase gems in app Clash of clan, Help me please

    Hi
    My name is Tung, I from Vietnam. I used visa card of Agribank and it is my card, my idevice is new iPad
    I buy app of appstore on my ipad  no problem but can't purchases in-app ( can not purchase gems in game Clash of clan"  because I see pop-up  "Your purchase could not be completed. For assistance, contact Itunes Support"
    I hoped that your reply will arrive soon and my problem can be fixed by you or you can guide me how to fix it.
    Thanks  and sorry for my English so bad

    o0aime0o wrote:
    ... but can't purchases in-app ( can not purchase gems in game Clash of clan"  because I see pop-up  "Your purchase could not be completed. For assistance, contact Itunes Support"
    To Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I can't buy gems on clash of clans it keeps coming up with"your purchase could not be complete "

    I can't buy gems on clash of clans it keeps coming up with"your purchase could not be complete "

    Hi Louis,
    Contact iTunes support:
    https://expresslane.apple.com/Issues.action
    Cheers,
    GB

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