I can not receive my security answers. not appear the option to get send to my email.

How to retrieve the answers and legally prescribed? I've tried several times. but does not appear the option to send by email.

The reset link will only show if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

Similar Messages

  • I have forgotten my password for icloud, have an invalid email address and do not know my security answers. How can I transfer all my data from my old iphone to the new one?

    I have forgotten my password for icloud, have an invalid email address and do not know my security answers. How can I transfer all my data from my old iphone to the new one?

    In this case you won't be able to do that?

  • HT201303 How can I reset my security answers ? I do not remember them, and Apple support just can help me if I remember one o more answers. I already have three Follow-ups: 237312883, 374526499 and 239690719 with no solution.

    How can I reset my security answers ? I do not remember them, and Apple support just can help me if I remember one o more answers. I already have three Follow-ups: 237312883, 374526499 and 239690719 with no solution.

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
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    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
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          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • I can not reset my security answers

    i can not reset my security answers although i have rescure email.

    Kappy's Some Solutions for Resetting Forgotten Security Questions
    (only solutions)

  • Just downloaded iBooks on my iPad and its not accepting my security answers how can I change that

    Just downloaded iBooks on my iPad and its not accepting my security answers how can I change that?

    Delete the data for the guest network on the iPhone, iPad, etc.
    Log on to the "Guest" network
    On the home screen, tap Settings, tap Wireless, tap on the name of  your wireless network, tap Forget This Network.
    Now log onto the network that you want to use, and the iPhone / iPad will connect to that network automatically in the future.

  • Im not receiving my security questions reset email!

    im not receiving my security questions email, so i cant buy apps

    Read this about how to change the security questions: http://support.apple.com/kb/HT5312
    If you can't use these procedures because you don't have a rescue email address you will have to contact Apple. See http://support.apple.com/kb/HT5699

  • HT1933 I have old email address's I used for iTune music purchases and cannot change password on several old accounts. Now some of the music I purchased I can not download and authorize it on my device. What can I do password security does not match my bi

    I have old email address's I used for iTune music purchases and cannot change password on several old accounts. Now some of the music I purchased I can not download and authorize it on my device. What can I do password security does not match my birthdate on two of the accounts. Apple can not send me email with a password authorization on several current accounts that I have with them. How can I contact Apple with this annoying problem I can not fix.

    settings - app/iTunes store - sign out and sign back in with your new id.
    Note - if your older apps needs an update it will use your old apple id and password, as Apps are tied to the apple id that was used to purchase it.
    You can't merge apple id.

  • Why can I receive text messages but not send?

    Why can I receive text messages but not send. This has been happening for about 10 hours.

    Thanks for the response. Must be smart phones. My daughter has a dumb phone and she can send out. I tried deleting my text messages on the Verizon website, but they won’t delete. It must be on their end. Chat line was busy forever, until they shut it down.
    Jennifer

  • I forgot my answers of security questions and not appear the option to reset these questions! what should I do?

    I forgot my answers of security questions in apple id and not appear the option to reset these questions! what should I do?

    If you need your questions reset and you don't have a Rescue Email on file you can speak with an Account Security advisor over the phone to help you reset them and set up a Rescue Email. Use the resource below to find the correct number for your country.
    http://support.apple.com/kb/he57
    In the US it's 1-800-275-2273
    Let us know!

  • TS2755 i can't receive any photos from anyone and they said whenever they send it it says "Not delivered" ???

    please help ! i can't receive any photos from anyone and they said whenever they send a picture it says "Not delivered" ?? pleas ehelp

    How large are the files?  It is possible your e-mail provider has put a limit on attachments to e-mail.

  • I do not know my security answers. now my account is locked

    im unable to purchase anything in the app store becouse i do not know my security answers. now my account is locked and i am not recieving emails to change the security questions. This is very irritating that i cannot fix the issue withought posting here!

    https://discussions.apple.com/thread/4072454?tstart=0

  • I just got my Droid Turbo. Deleted lots of emails yesterday and now not receiving any. When I try to refresh, I get an internal error, but can't figure out why. Any ideas?

    I just got the Droid Turbo.  I deleted several emails yesterday and now today, I am not receiving any.  When I try to refresh, I get an internal error. I have tried turning the phone off and checked my settings as well, but still getting nothing. Any ideas??

    I figured it out. Deleted and re-added the account.

  • I'm setting up Apple ids, and its not giving me the option to set up a rescue email. How can I add one?

    I'm setting up Apple IDs, and its not giving me the option to set up a rescue email. I've set up Apple ID's in the past, and its always given me the option. How can I add a rescue email?

    You can find the instructions here. I removed the screenshots but the text is copied below.
    http://support.apple.com/kb/HT5312?viewlocale=en_US&locale=en_US
    You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
    Navigate to My Apple ID using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. 
    After you've validated your identity by correctly answering your security questions, click Edit to the right of your rescue email address.
    Once you've finished editing your rescue email address, click the Save button directly below the email field.  

  • I can't remember my security answers and there isn't a link to send them to my rescue email

    I can't remember my security answers and I need them to make my first in-app purchase. The link to send them to my rescue email did not pop up and now I am locked out of my security questions screen for eight hours. What do I do?

    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.

  • HT201303 I can't remember my security answers

    I can't remember my security answers?

    Go to http://appleid.apple.com and select "Manage your account". Log in with your Apple ID and password, then select Password and Security from the left column.
    If you don't remember your answers, there may be a link on that page where you can have a reset email send to your Rescue email address. This does not appear if you have not provided a Rescue email address, and may not appear even if you did.
    If there does not seem to be any way to reset your security questions, contact iTunes Support here: http://www.apple.com/support/itunes/contact/

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