I can not recieve messages from iphone users

I switched from an Iphone to a galaxy s4 active and now can no longer get texts from some iphone users

Hi, mr1125.
Thank you for visiting Apple Support Communities.
Here is an article that will help you troubleshoot the issue you are experiencing with Messages.
iOS: Troubleshooting Messages
http://support.apple.com/kb/ts2755
Cheers,
Jason H.

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Is there anyway to disable iMessage without completely wiping the phone clean? i switched to android and can not receive messages from iPhone users.

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See this support document for help. Can’t receive text messages on a non-Apple phone

Got a new Samsung galaxy s3 and can't get messages from iphone users now. Don't have the old iphone to change the settings ! please help . need to know how I can get messages on my galaxy

Can't get messages from iphone users on my new Samsung g allaxy and don't have my old iphone anymore ! Please help !

Read here under no longer have device:
http://support.apple.com/kb/ht5661
Be aware, changing your Apple ID password doesn't always work, & can take up to 45 days to work.
It's either that, or you call AppleCare & have them fix.

Switched to Samsung GS5 2 months ago, still not receiving messages from iphone users

I switched to a non iphone over two months ago and ever since then I cannot receive messages from iphone users sending in imessage format. They have to turn imessage on and off to be able to text me. This has been extremely inconvenient since I need to receive these messages for work in addition to my personal life. I have tried multiple suggestions I've read about, still nothing works. It's like this is apple's way of keeping customers using their iphone instead of switching for fear of not receiving messages. They won't really fix it either when we all know technology is advanced enough to fix this. HELP.

Can’t get text messages from an iPhone - Apple Support

Galaxy s5 not receiving messages from iphone users

Ok so sorry about the long question but I just bought a galaxy s5 to replace my iphone 4s and im having trouble getting messages from iphone users. I tried turning off imessage, turned off find my iphone, resetting the device completely, and even created a new apple id but nothing has worked in the past 6 hours. The only thing I have left is to contact apple support but I really dont want to spend $20 to talk to someone if I dont have to... Any help at this point will be apprectiated. Thanks

At the risk of repeating some information, I'm leaving a full message here because I found many of the suggestions above to be vague and confusing. This is a step by step of the call that I just put in to Apple to fix this issue with Samsung S5 Galaxies not getting text messages from iPhones. This process should only be necessary if you no longer have possession of your iPhone; if you do, it seems from messages above you can go into your iPhone's settings and turn off iMessage yourself.
NOTE: According to Victoria, the Apple rep who was familiar with the problem and (supposedly, within the next half hour to 24 hours) fixed the problem, iPhone users who have updated to IOS 7.1.1 --not just 7.1, but the 7.1.1 specifically -- will not have this issue, as 7.1.1 fixed the issue causing this disconnect. However, any iPhone user operating under 7.1 or previous systems will not be able to send an S5 Galaxy user a text without an elaborate and individualized process to remove the former iPhone user's iMessage link. So, here's what I did:
1. Called Apple Support at 800-694-7466 (I could not find the section headings/descriptions mentioned by FoxFifth above on the website listed; the sections did not match anything on the page linked to that supplied url)
2. Followed the prompts, which involved giving my phone number (the one now linked to my Galaxy S5 but formerly to my iPhone 4s) and verbally requesting a representative at the appropriate time after the appropriate prompt. NOTE: disregard the warning about a $19 one-time service charge; it will not apply once you speak to someone.
3. Wait for a rep.
4. When the rep answers, say, "I just upgraded from my iPhone (4, 4s, 5, etc.) to a Samsung Galaxy S5 and can no longer receive texts from other iPhone users. I found online that this is because my iMessage is still turned on and I need you to deactivate my iMessage that automatically sends other iPhone users' messages to that old phone, which I no longer have."
5. The rep, who -- if they are anything like Victoria, who said she's done this "quite a lot today, actually" -- will recognize your issue. The rep will send you a text message to your new device, which contains an alphanumeric code that you must read back to the rep to authenticate it. At that time, the rep will put in your iMessage deactivation request; it should (here's fingers crossed) become active within 24 (some users here say 48, so be patient) hours, at which time the problem should disappear.
I hope this is detailed enough to help everyone else out there. Based on the Apple rep's familiarity with my problem, I'm hopeful the process will work as promised. I will update when I know for sure after a day or two that it is (or isn't) working.

Still can't receive messages from Iphone Users

Greetings,
I know there are many topics asking similar questions if it's googled, and I think I have read through almost all of them to no prevail. I know veterans of these boards probably get tired of seeing the same topics, but im desperate and will try to keep it quick. I really appreciate any help.
I recently upgraded from a 4S to a Galaxy S5 and have not been able to receive messages from Iphone users since. I still have my old Iphone. Here are the steps I've tried:
1) Ensure "IMessage" is disabled in my old phone
2) Unregistered my phone number with my Apple ID. I currently have no phone numbers registered with them
3) Changed my Apple ID Password
4) Unregistered my Iphone with my ITunes Account.
5) I also have a Macbook Air and a 2010 model IMac. I have also ensured I am signed out on those devices and my phone number isn't linked in anyway I could find.
6) I called Apple 3 Days ago and the representitive was very nice and professional but ultimately was incorrect. He advised me that the new IoS7 is more advanced and should check about every 12 hours to see if the user on the other end has an active IMessage account. He said to wait 24 hours just to be safe. He also advised people running older IOS systems could take up to 3-4 days to contact me correctly. Furthermore he said if after that time frame their phones still sent me IMessages instead of SMS then THEY were having problems and should call Apple. I just really doubt that is the case.
I have tested it out with 5 Iphones now with help from some friends, all running IOS7 and still no luck 3 days after the phone call to Apple.
7) I tried logging back into IMessage today on my Macbook and it worked, I was still able to send and receive texts from Iphone users. This seems like it should not be possible since it is not linked to my phone number anymore. It is logged into the same Email that I used to have linked to my phone number.
Now as others have said, If I have them hold down the bubble and send as text message 3 times their phone will remember and keep sending my texts, however that is unreasonable to ask everyone to do. There should just be a way to completely delete your Apple ID. Is there anything I'm possibly overlooking? I really appreciate any help.

I am right there with you. This describes my problem to a T. Only other issue I am having is group texts. Iphone users who include me in a group text still send as imessages as well, so even if I text them first and they reply, it send as an imessage. Get it together apple.

Not receiving messages from iPhone users

I recently switched from an Iphone 4S to an android and now im not able to receive any messages from iphone users. How do i fix this problem if i no longer have the iphone in my possession?

Hi Brimc07,
No need to worry! Everything on your device is 100%. There actually is an issue with some users who've updated to iOS 7. I've been able to notice this issue first hand. The issues would relate to your friends apple devices. I recommend having one of them turn off their iMessage and retry sending you a new message. I guarantee 100% you'll be able to receive the message. Apple is currently working on an improvement, thanks!
MatthewS_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT

My Iphone recently broke and I had to switch back to my old non-smart phone and I am currently not receiving messages from Iphone users using Imessage and I cannot log into my old Iphone to turn anything off from there so how can I disable my number

Yeah bascially all in the title but I need to remove my number from imessage but I can not do that from the phone because it won't turn on..extremely frustrating please help

Contact Apple Support to deactivate iMessage: https://www.apple.com/support/appleid/contact/

Not recieving texts from Iphone users

Just signed up with Verizon and got my new LG G2 but I'm unable to receive or send messages to IPhone users. I've already tried downloading the Verizon messages app and done a factory reset on my phone. Not sure what else to try here. I've never owned an IPhone so the deregister of Imessage does no good. Any Ideas??

Is this your first cell phone ever? If not, were you able to receive texts from iPhone users on your previous cell phone(s)?
Have you inquired with your contacts what color of bubble is around the text messages they are sending you? If it is blue, they are attempting to send it as an iMessage and think your phone is an iPhone. If it is green, they are attempting to send it as a text.
As Snn5 has stated, there is a setting in iMessages which much be turned on to send messages as SMS/MMS if iMessage is unavailable. It is possible that this is not set such that a SMS/MMS can be sent.
Do you not receive texts from ANY iPhones or do messages from some iPhones get thru?

Can't get messages from iPhone user on my android

I have recently swapped my iPhone for an android but still have I pad. I am not receiving messages from friends with I phones. Any ideas?

Go to: https://supportprofile.apple.com/MySupportProfile.do
Log in if not already logged in.
Click on "Edit Products"
Click on the "X" to the right of the product.
Click "Unregister"

HT4993 I have switched from Iphone to galaxy and I can't receive messages from anyone using an Iphone. I have contacted sprint and they thought they resolved the issue, but I still can't receive messages from iphone user. How can this be resolved

I am having trouble receiving messages from friends that are using Iphone. I recently switched from Iphone to Galaxy Note 3

http://support.apple.com/kb/ts5185
You'll need to contact Apple Support if you no longer have the iphone.

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Hi Go to settings Email Accounts Delete account then add back again. Do this with all Accounts that are not working. The last reply didn't want to help? Cheers Brian

TS5185 i traded in my iphone for a samsung s4 and not receiving messages from iphone users...

i dont have the iphone anymore but they whiped it at the store so that should be fine.. i went online to the apple section and deleted my iphone from the system and deleted my cell number my the imessage on my ipad and all my friends still cant send me messages from their iphones... it is still trying to send as an I message!! please help.

The following may help: http://support.apple.com/kb/ts5185
Note the last sentence:
If you still cannot deactivate iMessage after you perform the steps above, or if you no longer have access to the iPhone, please contact Apple support for assistance.

I have an iPhone 5s. I can't receive messages from iPhone users it instead goes to my iPad mini.

I have an iphone5s. I don't receive iPhone users messages on my phone. It goes directly to my iPad mini.

And then on your iPhone go to settings, messages, and use Apple ID for iMessage.

HT3529 cannot recieve messages from iphone users

I switched to an android phone and need to turn off imessage to recieve texts

I apologize about the odd style but I'm using voice rec software. I just got the Galaxy S five and I have this problem too after weeks of searching online I finally figured out the problem it is with iMessage even if you have your old phones imessage switched off. you have to get your friends to text you normally and send. If the text bubble shows up blue, press and hold choose option send as SMS or text and the bubble will change to green green means SMS blue is the iMessage so its up to the iPhone user to take literally a half of an extra step to send a text to you and if they don't do that then they're just jerks

I can not recieve messages from iphone users

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