I can not remeber my security questions and need to change it how do I do this

I can not remember my security question and I need to somehow change it. Can anyone advise me please as I can't get any satisfaction from the web site.
Thanks

You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87890)

Similar Messages

  • HT5312 what if i can not remember the security questions and no longer have access to the rescue email address?

    Hi
    I can not remember my security questions and no longer have access to the email account that i used for my rescue email.
    I have a new ipad and can not buy anything on the app store until i can resolve this.

    On your computer or safari on your iOS device navigate to:
              For Canada - https://appleid.apple.com/ca.
              For United States - https://appleid.apple.com/us/.
    Click the "Manage your Apple ID" button, and sign in to your iCloud account.  Once in, on the left side select "Password and Security", and this will populate our options on the right side.  You should see an option to reset your security questions. 
    Also see this article - http://support.apple.com/kb/HT5312. 
    If for any reason you can not reset these security questions, or get an error, then you may need to contact Apple directly at 1 800 692 7753.  Explain the issue, and they can get your to a "Account Security" agent, who will be able to verify your identity, and assist in resetting the security questions.

  • I can not reset my security questions and not set rescue email address

    i can not reset my security questions and not set rescue email address

    Call AppleCare and speak to someone in account security.

  • I can not remember my security questions and it will not let me reset

    I can not remember my security questions and it will not let me reset

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (108234)

  • HT5624 trying to reset my password but can not remember my security questions and the email that it says to send to is my old email, i have changed it on id page

    trying to reset apassword because for some reason now i can not sign in. when it asks for security question i cant remember them but the email it wants to send answers to i no longer have. i chnged it on id page

    Hi there,
    You may find the article below helpful.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    -Griff W.

  • Hi all...I need help. I can not remember my security questions and can not get hold of support as I have moved to another country. can ANYONE assist?

    hey all
    i have moved to a new country from the US and now can not purchase any new stuff as I get asked for my security questions. I do not remember them and worst of all do not have a safty email.
    Is there anyway this can be solved. I can not get support to call as they do not accept my number.
    Any assistance will be awesome...

    Kappy's User Tip here will walk you through the steps - you may be able to get assisteance without long-distance phone calls. Only Support can unravel this for you.
    https://discussions.apple.com/docs/DOC-4551

  • I can not remember my security questions, and I can not figure out how to reset them or change them? any help?

    I got this Itunes card for $10 and so I went to go purchese a game, it asked me for my security questions, I do not remember my answers, is there any way I can reset my questions or change them?

    1. See my User Tip for some help: Some Solutions for Resetting
        Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for
            support and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • I can not remember my security questions i need help.

    PLEASE HELP ME WITH MY SECURITY QUESTIONS. I CANNOT REMEMBER MY SECURITY QUESTIONS. CAN'T SEEM TO GET HELP. I HAVE A NEW IPHONE4

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (111378)

  • Hi! what do you do if you can not remember your security-questions and you haven't added an safety email?

    I can't seem to find a solution.. help someone?

    Call Apple and get them reset over the phone - http://support.apple.com/kb/HT5699?viewlocale=en_US

  • I can not purchase from the iTunes store because of the security question I am I do not know your security question and alternative mail has been hacked

    I can not purchase from the iTunes store because of the security question I am I do not know your security question and alternative mail has been hacked

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87808)

  • HT5312 I can't remember my security question and my id is United States and i am not from this place

    I can't remember my security question and my id is United States and i am not from this place .
    when i want send security question to my Email i cant find the link .
    and i cant change my country becuse i have money in my accuont
    i am sorry my english not good

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105664)

  • I do not remember my security questions and the recovery email hasnt been logged onto in years. i can't buy anything for my mac for college without answering the security questions

    I do not remember my security questions and the recovery email hasnt been logged onto in years. i can't buy anything for my mac for college without answering the security questions which i cant recover

    you can setup a rescue email. http://support.apple.com/kb/HT5312
    all else failing you can reestablish a new account.  as a last resort
    https://iforgot.apple.com/appleid?language=US-EN&returnURL=https://appleid.apple .com/cgi-bin/WebObjects/MyAppleId.woa&app_id=93&app_type=ext

  • Dear Gents ,  till now i can't reset my security questions and i forget the answers please do something for me and find the below as per your request .  note : i can't purchase any thing also  , thanks in advance.  BR

    Dear Gents ,
    till now i can't reset my security questions and i forget the answers please do something for me and find the below as per your request .
    note : i can't purchase any thing also  , thanks in advance.
    BR
    i sent my issue to you under this subject :
    RE: Please verify that we have the right address for you
    my email in [email protected]

    Copied from the link provided.
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.

  • How do i change my security question? I tried to buy music on itunes and it asked for verification i can not answer the security questions correctly

    How do i change my security question? I tried to buy music on itunes and it asked for verification i can not answer the security questions correctly...

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
      1. Go to: Apple Express Lane;
      2. Under Product Categories choose iTunes;
      3. Then choose iTunes Store;
      4. Then choose Account Management;
      5. Now choose iTunes Store Security and answer the bullet questions, then click
          Continue;
      6. Sign in with your Apple ID and press Continue;
      7. Under Contact Options fill out the information and advise iTunes that you would
          like your security/challenge questions reset;
      8. Click Send/Continue.
    You should get a response within 24 hours by email.
    In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
    Another user had success doing the following:
    I got some help from an apple assistant on the phone. It is kind of round about way to get in.
    Here is what he said to do and it is working for me...
      a. on the device that is asking you for the security questions go to "settings", > "store" >
          tap the Apple ID and choose view"Apple ID" and sign in.
      b. Tap on payment information and add a credit/debit card of your preference then select
          "done", in the upper right corner
      c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
          Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
          should be asked to verify your security code for the credit /debit card and NOT the
          security questions.
      d. At this time you can remove the card by going back in to edit the payment info and
          selecting "none" as the card type then saving the changes by selecting "done". You
          should now be able to use your iTunes store credit without answering the security
          questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • How can i recover my security questions and answer

    How can i recover my security questions and answer?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

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