I can not reset my security questions and not set rescue email address

i can not reset my security questions and not set rescue email address

Call AppleCare and speak to someone in account security.

Similar Messages

  • I forgot my Apple security questions..but the "send an email to reset your security questions and answers to rescue email" is not be available

    I have some problem with my Apple ID..I forgot my Apple security questions..but the "send an email to reset your security questions and answers to rescue email is not be available".
    I do not live in the US so I cannot call Apple Support. How else can I reset my security questions?

    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • Dear Gents ,  till now i can't reset my security questions and i forget the answers please do something for me and find the below as per your request .  note : i can't purchase any thing also  , thanks in advance.  BR

    Dear Gents ,
    till now i can't reset my security questions and i forget the answers please do something for me and find the below as per your request .
    note : i can't purchase any thing also  , thanks in advance.
    BR
    i sent my issue to you under this subject :
    RE: Please verify that we have the right address for you
    my email in [email protected]

    Copied from the link provided.
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.

  • HT5312 How can I reset my security question and I cannot create a new account because I have £18 on the account that I can't remember the security questions to

    How can I reset my security question and I cannot create a new account because I have £18 on the account that I can't remember the security questions to

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use, or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • Pleas i forgot my security questions, and i can't reset my security questions, and i don't see the link to send a reset email

    pleas i forgot my security questions, and i can't reset my security questions, and i don't see the link to send a reset email.
    <Email edited by Host>

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email addresses from your post (it's not a good idea to post personal info on any public forum).
    The reset link will only show if you have a rescue email address on your account - an alternate email address is a different address/setting on an account, and it's not used for resetting security questions.
    If you aren't getting the reset link then you don't have a rescue email address, and you won't be able to add one until you can answer your questions - you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
    Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • I can't reset my secure question and i need reset yor secure question in my profile

    i can't reset my secure question and i need reset yor secure question in my profile
    i need this link for reset my securiti question.
    i can't call apple support. please help me by email.
    tanks for your help

    1)  Apple ID: All about Apple ID security questions
    If necessary...
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    Or Email Here  >  Apple  Support  iTunes Store  Contact

  • How can i reset my security questions and there is no reset my questions below it any help plz

    how can i reset my security questions and there is no reset my questions below it
    any help plz

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (101110)

  • HT5312 I've forgot security question and answer, how can I add rescue mail address and how can I reset my security question and answer?

    I've forgot security question and answer, how can I add rescue mail address and how can I reset my security question and answer?

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105466)

  • I am trying to change my password, but not remember the security questions and not access recovery email. Please give me a solution.Ana Maria Cappatto Simoes/ F. 11.50414433

    I am trying to change my password, but not remember the security questions and not access recovery email. Please give me a solution.Ana Maria Cappatto Simoes/ F. 11.50414433

    Welcome to the Apple Community.
        1.    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
        2.    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
        3.    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • Forgot My Security questions and dont have rescue email

    Forgot My Security questions and dont have rescue email, i dont want to call support.

    You can also call your country number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.

  • HT5312 I need to reset my security questions, I have my alternate email address but I am unable to reset my sec questions, please help

    I need to reset my security questions, I have my alternate email address but I am unable to reset my sec questions, please help

    Australia ? surely !   

  • Hello, i have been sent the following email from apple: - You've taken the added security step and provided a rescue email address. Now all you need to do is verify that it belongs to you... and asks for apple login details, is this a genuine request?

    Hello, i have been sent the following email from apple, see below and asks for apple login details, is this a genuine request?
    Thank you.
    You’ve taken the added security step and provided a rescue email address. Now all you need to do is verify that it belongs to you.
    The rescue email address that you gave us is [email protected]
    Just click the link below to verify, sign in using your Apple ID and password, then follow the prompts.
    Verify Now >
    The rescue email address is dedicated to your security and allows Apple to get in touch if any account questions come up, such as the need to reset your password or change your security questions. As promised, Apple will never send any announcements or marketing messages to this address.
    When using Apple products and services, you’ll still sign in with your primary email address as your Apple ID.
    It’s about protecting your identity.
    Just so you know, Apple sends out an email whenever someone adds or changes a rescue email address associated with an existing Apple ID. If you received this email in error, don’t worry. It’s likely someone just mistyped their own email address when creating a new Apple ID.
    If you have questions or need help, visit the Apple ID Support site.
    Thanks again,
    Apple Support

    In that case, someone is trying to hi-jack your Apple ID.
    You should change your password immediately.

  • HT4990 How can i reset the security question and answer?

    I did not remember the security question and answer. Then, if they ask me for verification problem. How can I solve this problem?

    Click here and search the article for '2 out of 3'. Follow the instructions.
    (73898)

  • I can't reset my security question and I forgot it. What can I do?

    For some reason I have to put in my security answers but I forgot it and it won't let reset it either so I don't know what to do. Please help.

    If you only have one security question, or if you have multiple questions and you have a rescue email address (which is not the same thing as an alternate email address) on your account, then you should be able to reset it/them : http://support.apple.com/kb/HT6170
    If you can't (you won't be able to add a rescue email address until you can answer your questions) then you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
    When they've been reset (and if you don't already have a rescue email address) you can then add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
    Or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • Forget my security questions and the wrong rescue email

    I cannot remember the answers to my two security questions, and I think I must have typed the rescue email incorrectly because no matter what I do, I do not ever get an email to change the answers to my security questions. Please help.

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (120125)

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