I can not see my iphone neither on my pc nor on itunes

Hi, I can not find my iphone neither on my pc as a hard disk nor on itunes. I am using windows xp. Could you please help me?
Thanks a lot

Try this.
Close iTunes and disconnect the iPhone.
Choose Start > Control Panel.
Inside the Control Panel, open Administrative Tools.
Open Services.
Select Apple Mobile Device and click Stop the service.
After the service has stopped, click Start the service.
After the Apple Mobile Device service has started again, open iTunes and connect the device.
That may work. Thanks

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