I can not see my iPhone note on my new mac pro

Hi, I am trying to back up my iphone 4 to my new macpro, on mail or itune I can not see any note, and also on preference.
if some one can guid me, thanks Dalia

Try this.
Close iTunes and disconnect the iPhone.
Choose Start > Control Panel.
Inside the Control Panel, open Administrative Tools.
Open Services.
Select Apple Mobile Device and click Stop the service.
After the service has stopped, click Start the service.
After the Apple Mobile Device service has started again, open iTunes and connect the device.
That may work. Thanks

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