I can not see my purchased items in itunes cloud

I used to have all of my purchases available with the little cloud icon in iTunes, and also on my AppleTV. I accidently right clicked and deleted the songs, and now they are not available in my purchase history on iTunes or on my AppleTV. is there a way to get these back?

Solved it myself. If anyone else has this problem, open iTunes > iTunes Store > Scroll to the bottom and select Manage under Account > under iTunes in the Cloud, select Hidden Purchases > Manage > Click Unhide All in the bottom right.

Similar Messages

HT1349 I can not see my puchases on my ITune account. I am on a differnt computor form the one used to purchase the music.

I can not see my puchases on my ITune account. I am on a differnt computor form the one used to purchase the music.

If you are changing from one computer to another: http://support.apple.com/kb/HT4527
If you want to be able to use both computers: http://support.apple.com/kb/PH1643
If you need more iTunes help than you can find via your computer's iTunes > Help menu command, try http://www.apple.com/support/itunes/
Message was edited by: EZ Jim

HT201272 i can't see my purchased apps in itunes on new ipad when I go into the itunes store. It shows nothing. I haven't changed my ID or country of purchase. It shows that I would have to rebuy them when I go into the store.

i can't see my purchased apps in itunes on new ipad mini. when I go into the itunes store. It shows nothing. I haven't changed my ID or country of purchase. It shows that I would have to rebuy them when I go into the store. Is there something in settings on Itunes I need to change? I do not have cloud.

Yes I am looking in the app store. When I look in Itunes on my computer and look at purchased apps it is there. And when I go on my other device and look at apps purchased all apps are there.
The new ipad doesn't show any apps purchased when I click on apps purchased and when I search the app store it doesn't show it is purchased. I am wondering if I am just missing something...need to turn something on in options or something. Never had this problem with previous ipad when I set it up.

How do I delete photo ALBUMS from my iPHONE 4? I sync via icloud and I can not see any folders selected in itunes. I searched the internet and basically there is no one who has the answer to how you delete the iphone photo library and misc albums

how do I delete photo ALBUMS from my iPHONE 4?
I sync via icloud and I can not see any folders selected in itunes.
I searched the internet and basically there is no one who has the answer (so far)
to how you delete the iphone photo library and misc albums
I have also had every iphone and I am not stupid.
charles altman

Replying to my own post - heh. I downloaded iExplorer (http://www.macroplant.com/iexplorer/) which allowed me access to the files on the phone and there was the phantom movie in the DCIM folder. Deleted it, and all is well - although I still have 0.65gb of Other in iTunes.....

HT1386 I can not see/find my iPhone within iTunes when I plug it in.

I can not see/find my iPhone within iTunes when I plug it in. I have updated iTunes, and the iPhone. I am running Windows 8, which is the one variable that has changed since I was last able to sync.

DEVICE NOT RECOGNISED IN ITUNES
If you have connected your device to your computer and it does not appear in the side bar in iTunes then for Windows computers read http://support.apple.com/kb/TS1538 or if you have a MAC then read http://support.apple.com/kb/ts1591 for troubleshooting steps.

TS2972 I can not access a purchased album from itunes on another shared home computer it will not let me put the album into my library

I can not access a purchased album from itunes on anoter shared home computer
It will not let me put the album into my library
Has anyone any ideas

Your phone connected, iTunes running: File>Transfer Purchases.

I can't see a purchased item on either my iphone or my iPad

Strange, because I bought other songs in the past, and I see them "everywhere".
But now, I have just bought a new album, and it is not in my ipad, not in my iphone, not in Apple TV.
Yes, the computer is authorised and yes, I can listen to it in my computer.
Thanks in advance for the help!

Thank you for your reply. Yes, they are. And I was (am) able to see other purchases items in my iphone, ipad, and Apple TV

How can I see which purchased items are not transferred before making an update?

When I try to update I get the:
"There are purchased items on the iPad “Yours iPad” that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updating this iPad. Are you sure you want to continue?"
I have done a back-up and have in iPhotos transferred all non-importated images, so I just don't know what isn't there and what I will loss.
How can I see what it is that I am missing?
Can it have anything to do with that my boyfriend have downloaded some apps using his own apple account, and that these might therefore not have been back-uped?

If the drop-down menus aren't showing at the top of the iTunes screen then control-B on a PC should get them to show
e.g. (screenshot from a Mac)

I bought a TV show through my ATV2 but can not see the purchase in iTunes nor watch it on my computer...why?

I recently purchased a TV series through my Apple TV2 and can access this purchase on my iPod no problem. However, in iTunes on my laptopwhen I go to TV "Purchases" I do not see anything listed to be able to download to my laptop.
The only workaround I see is dowloading through my iPod touch and then synching with the computer...but that's a pain!
Any suggestions? All software is up to date in terms of updates.
NIck

Re-downloading TV shows is currently only available in the US : http://support.apple.com/kb/HT2519
Before updating to iOS 5 did you copy all your purchases from the iPad to your computer's iTunes via File > Transfer Purchases ? If you did then you should be able to sync it back to the iPad.

HT4218 I can not see my iPad2 on my iTunes software

Currently I have several issues with my iTune and iPad2 sync:
1. My iPad2 is connected to my PC, but I cannot see it in iTones at all.
2. I currently have Windows 7 installed and can not get to install the iTunes 64 for this sofware.
3. I have purchased several Free apps, and cannot get to install them in my iPad.
4. I have purchased the mighty eagle for Angree Birds, and I do not see it on the game at all. Everytime I try to use it it asks me to buy once more.
5. I have been waiting for my purchased ticket since I bouth my iPad2 back in December. Coudl you resend to [email protected]?
As yo may se my delama with my new tool. I currently use my iPad2 for work and fun.
Could you please see if this items can be resolved?
Thanks,
V/R
jmmjrusmc1159

Hello pbdanner,
It seems your iPhone isn't recognized in iTunes for Windows. The following article provides troubleshooting steps which may help you find a solution:
iPhone, iPad, or iPod not recognized in iTunes for Windows - Apple Support
Thank you for contributing to Apple Support Communities.
Cheers,
Bobby_D

My Iphone 5 has gone blank, I can not see anything. Restore with itunes has not worked either. Can someone please help?

Hi I recently upgraed to iOS 6.1 on my Iphone 5. After the upgrade, it was all good. Over the weekend I went Austria for Ski. While taking the photos, I simply locked the phone and kept it my pocket as I had to go. After sometime when I opened my phone, I could hardly see anything. I tried to unlock with pin and tried restarting with great difficulty. But nothing worked. Coming back home today, I have tried restore the software and still no luck. I have tried restore almost 5 to 6 times, but the screen is still blank. I dont know if what state it is in and I can not do anything to fix it. I am very annoyed with the support service as they can not be reached on Sunday evening.
I could manage to book a call tomorrow but I have lot of work over next few days at work. Can someone please help how to fix this issue now? Any suggestions will be much apperciated.
Thanks,
Srini

srinifromlondon wrote:
... Any suggestions will be much apperciated...
Try this Discussion
https://discussions.apple.com/message/19521062

Purchased Album not Appearing in Purchased Items in Itunes store

I purchased an album 5 days ago. Came to find out one song cut off after a few seconds. The band said it was a glitch and had since been fixed and to download it again. I went to itunes store, purchased items. The album wasn't there. Pther songs that I bought from this band were there but the 27 song album that I purchased 5 days ago is not listed in my purchases. It is on my computer, it does appear in my purchased items if I view through my music lists, but it does not appear, album nor songs, if i click purchased tab on itunes window. Any help???

I purchased an album 5 days ago. Came to find out one song cut off after a few seconds. The band said it was a glitch and had since been fixed and to download it again. I went to itunes store, purchased items. The album wasn't there. Pther songs that I bought from this band were there but the 27 song album that I purchased 5 days ago is not listed in my purchases. It is on my computer, it does appear in my purchased items if I view through my music lists, but it does not appear, album nor songs, if i click purchased tab on itunes window. Any help???

HT1498 I rented The Dark Night Resises and I can not see it on my computer Itunes already charged me for the rental ofthis movies. Please either credit my account or let me know how this matter can get resolved.

I rented the Dark Night Raises yesterday December 22, 2012 It was charge on my Itune card, but I cant not see it on my computer please creidt me the cost of the rental or advise me on How we can resolve this matter.

We are all itunes users just like you. We can do nothing.
What do you mean "I cant not see it on my computer"?
You cannot fond the movie? Where did you look?
Did it download? Have you tried Store>Check for Available downloads.
The movie is there but it won't play?

I know my Apple ID (an email and pass code) good,but really I forgot answers the security questions (2-questions) which verify my identity.I can not complete any purchase process for iTunes from another device for example (my personal computer)

Hi,
I know my Apple ID ( an email and pass code ) good, really
I forgot answers the security questions,which verify my identity,
So it is difficult to complete the purchase process for iTunes Store
On my PC-FUJI'S,I use Windows Vista home premium as Operating
System,so reset my secure questions and the answers of course,
If you please.
With my respect,
A signature,
Mahmoud Fouad El Deeb.

Hello Mahmoud,
The steps in the articles below will guide you in setting up your rescue email address and resetting your security questions:
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Apple ID: All about Apple ID security questions
http://support.apple.com/kb/HT5665
If you continue to have issues, please contact our Account Security Team as outlined in this article:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for using Apple Support Communities.
Best,
Sheila M.

Why can I not see audiobook purchases on my itunes purchases?

where do I find my audiobook purchases on itunes?

On the right hand side of the itunes store - there is a link under "quick links" to "purchases" where I can find all the books and music I have purchased through itunes. That way if I have loaded something from itunes using my phone - I can then go and download it onto my PC later (or that is how I use it).
BUT - while music, movies, TV shows, Apps & Books are available for download - there is no audiobooks option. So, I have these purchases of audiobooks through itunes, but I cannot find them in my purchases history. I have tried to manually sync these audiobook purchases from my phone to my PC, but it would not let me. And the last time I tried to sync my audiobook library between my phone and my PC - (loading these new purchases from phone to PC) it wiped my phone purchases and I had to go back to apple with all the purchase receipts to get them back.
I would like to be able to load audiobooks purhcased on my itunes account onto my home and work PC from the itunes purchased database from my account (or from my phone if someone can recommend a safe way to move the file).
Thanks for asking.

I can not see my purchased items in itunes cloud

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