I can not see the apps

This is kids apps(name: smart@kids) .
That time i was kids apps updated....oneday is okay.
next day i opend but sights was black.. so i deleted for 3 times.because of black.
so,seven days after i was download kids apps then i open apps  it says"data update processing"
so i have waited for 2 hours.... after i saw it was same"data update processing"
i do not know it is processing or not..
what is happening???? other apps is okay only this.....why????

I did everything you teaching something.....^^
Other problem I download kids apps then push it says
            announce
you need connect 3G,LTE, or Wifi information.
please check data connect.
code:1002
I can  connect internet.

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