I can not set up my airport extreme, he's worked over the internet but I can not back up

I can not set up my airport extreme, he's worked over the internet but I can not back up

''donngra [[#answer-685379|said]]''
<blockquote>
''FredMcD [[#answer-685331|said]]''
<blockquote>
Your System Details shows;
Installed Plug-ins
Shockwave Flash 15.0 r0
Shockwave Flash 11.5 r502
Having more than one version of a program may cause issues.
Grab the uninstaller from here:
'''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-windows.html Uninstall Flash Player | Windows]'''
'''[http://helpx.adobe.com/flash-player/kb/uninstall-flash-player-mac-os.html Uninstall Flash Player | Mac]'''
Then reinstall the latest version.
Flash Player '''v16.0.0.296<br>https://www.adobe.com/products/flashplayer/distribution3.html'''
Shockwave Director '''v12.1.6.156 http://get.adobe.com/shockwave/'''
</blockquote>
</blockquote>

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