I can not sign in creative cloud

It signs me out before I sign in.

Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
-and 'looping' https://forums.adobe.com/thread/1504792

Similar Messages

I can't sign into creative cloud desktop connection

I can't sign into creative cloud desktop connection. Every time I try on my computer it comes up with - you have been signed out? Please sign in - It never signs in. I can sign in perfectly online but not on my computer desktop version. I have uninstalled and reinstalled app but hasn't worked.

I happend to have the same problem... I can sign in online but my destop version does not do anything! And if I startup one of my applications it asks me to sign in (for a trail version). If I do so I get this message....
There was an error with this action. Try again later.
0dd926b8-96c7-4362-adc0-xxxxxxxxxx
I changed the last 12 characters in x because I have no idea if this error is specific for my account.

I can not download in creative cloud

Hi!
I can not download in creative cloud! Every time I try, creative asks for password (although I am alreadt logged in), I write the name and password. It says , you have logged off. Try again. Choose to download PS CC. Again click in button download - asks for password - you log off - and so on!
Second point: my PS CC is now in evaluation mode! Why?
Thanks for your help in advance. Still 28 days of PS CC to go!
Jose Paulo Andrade

Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html

I have put my documents on creative cloud preview and now I can not open the creative cloud preview window open and I have nothing in my creative cloud app

I have put my documents on creative cloud preview and now I can not open the creative cloud preview window open and I have nothing in my creative cloud app

The license allows YOU to install on a 2nd computer... it does not allow someone else to use your license
Licenses and terms of use | Adobe
You may also not purchase an Education version for someone, they must do that for themself... if they qualify
Adobe Education... Start here https://creative.adobe.com/join/edu
Education Plan https://creative.adobe.com/plans?plan=edu
One Year Intro Price http://forums.adobe.com/thread/1448933?tstart=0
http://www.adobe.com/products/creativecloud/students.edu.html
http://www.adobe.com/education/students/student-eligibility-guide.edu.html
ID Proof http://www.adobe.com/store/au_edu/academic_id.html
I do not know how it is done, but you MAY be able to buy her a regular subscription and pay with your credit card... just not the Education version that has strict requirements

I can't sign into creative cloud since doing a update? I changed my password, got confirmation email

I can't sign into creative cloud since doing a update? I changed my password, got confirmation email saying this was done but it still won't sign in. Please help?

Hi,
Check this document and see if it clears up your problem:
http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
regards,
steve

Can't sign into creative cloud

I am having trouble signing into creative cloud. Every time I try to sign in, it always goes back to the you have been signed out page. I have not been able to update any software for ages. I've tried all the suggestions on your pages but nothing works

Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
-and 'looping' https://forums.adobe.com/thread/1504792

Can't sign onto Creative Cloud

Hello all,
I have tried all of the solutions suggested here, including installing the Application Manager. I uninstalled Creative Cloud and reinstalled it. Each time I
launch Creative Cloud I get a blank screen (below).
I can still use Indesign and Photoshop, but now I need Illustrator for a project. I can't even download a free trial. Customer support phone line is down and I've been waiting for half an hour to chat with a representative. Does anyone have any suggestions? Thanks

Below are conversations I had with Adobe online agents.
THREE times I was told that I was going to be put through to tech person and was told to wait.
Each time I was waiting for over an hour!!!
I cannot log on and download Adobe Premiere Pro and I really need to as time is money and I'm under serious pressure to get a job done.
Adobe - can you please resolve this issue?
Hi, there are 1 customer(s) in line ahead of you. We'll be with you as soon as possible. Thank you for your patience.
You are now chatting with Rohit_Mathur.
Rohit_Mathur: Hello! Welcome to Adobe Customer Service.
Rohit_Mathur: "Thank you for contacting Adobe Systems, My name is Rohit Mathur, how can I help you today?"
Rohit_Mathur:
Cian: Hi Rohit_Mathur, I was already chatting with Prabhanshu and he could not fix the problem. He was to put me through to the another group. I'm waiting about 30 minutes. I'm just wondering if you have forgotton about me? Please see the previous chat below: "Hi, there are 4 customer(s) in line ahead of you. We'll be with you as soon as possible. Thank you for your patience. Hi, there are 2 customer(s) in line ahead of you. We'll be with you as soon as possible. Thank you for your patience. You are now chatting with Prabhanshu. Prabhanshu: Hello! Welcome to Adobe Customer Service. Prabhanshu: Hi Cian. Prabhanshu: May I please have your email address registered with Adobe? Prabhanshu: We have not heard from you for some time. Do you wish to continue to chat? Cian: Yes, apologies the email address is Cian: sorry... *** Prabhanshu: Thank you for the email address. Prabhanshu: If I am correct you are not able to log in to your Creative Cloud Account? Cian: I'm looking to download a program and cant log in Prabhanshu: May I know the exact error when you are trying to download. Cian: Is there any way of sending you a screen grab? Prabhanshu: No , but you can elaborate the error when you try to log in to the Creative Cloud Account. Cian: Ok, on the top right of my screen there's the creative cloud icon. I normally click this, a window drops down and I enter my Adobe ID and password. However when I log in the system automatically logs me back out and returns the following message "You've been signed out - Please sign in to continue". Prabhanshu: Thank you for the information.. Prabhanshu: Can you please delete the cookies from your browser and try to log in again. Cian: No, it didn't work. Prabhanshu: Sorry for the wait. Please do stay online. Cian: ok Prabhanshu: I have now sent an email with the password reset link to your email **** please check your email while I will be on standby. Prabhanshu: Have you receive the email with the reset password reset link? Cian: Yes thanks, doing it now.... Prabhanshu: Thank you for contacting Adobe. We are available 7 days a week, 24 hours a day. Goodbye! Cian: No, what I meant was I'm in the process of changing my password!! Prabhanshu: I am with you. Prabhanshu: Click this link to log in to Creative Cloud Account. Prabhanshu: Are you able to log in to Creative Cloud Account? Cian: I can log into this link however, for example I'm trying to download After Effects, when I click the download button the original window from the top right of the screen pops back up prompting me to log in Prabhanshu: I'll be right with you. Prabhanshu: I see that this is more of a technical issue. Please stay online while I transfer the chat to the technical team to assist you better. Cian: Ok thanks Please wait while I transfer the chat to the appropriate group.
Rohit_Mathur: Thank you for the information
Rohit_Mathur: I see that this is a technical issue. I'll need to transfer this chat to the technical support team so that this issue is resolved in this first contact itself.
Cian: Thank you, how long will I have to wait?
Rohit_Mathur: We have a heavy chat flow today, It may take 1-2 minutes
Rohit_Mathur: Please stay online
Please wait while I transfer the chat to the appropriate group.
Time 12.15pm, 31st October 2013
Hi, there are 1 customer(s) in line ahead of you. We'll be with you as soon as possible. Thank you for your patience.
You are now chatting with Vijayant_Srivastava.
Vijayant_Srivastava: Hello! Welcome to Adobe Customer Service.
Cian: Hello
Vijayant_Srivastava: Thank you for contacting Adobe Systems, my name is Vijayant, how can I help you today?
Vijayant_Srivastava: I just checked and your session got ended while transferring the chat to the another queue, right ?
Cian: Yes, I'm waiting nearly one hour and a half. I was first onto Prabhanshu was to transfer me. Then I was in touch with Rohit_Mathur who said I would only be waiting 1-2 minutes. That was an hour and a half ago@!!!
Vijayant_Srivastava: Please allow me a moment while I transfer you to the support team again .
Cian: Can you guarantee that I'll be put through this time?.......

Can't sign into creative cloud, deleting opm won't work.

I have the common issue of creative cloud not signing in. Tried to resolve this issue by deleting the opm, but that proves to not work either. does anti-virus software effect the sign in at all?
Any help thanks

Without exact system info nobody can tell you much. Revisit this article and try again:
Sign in, activation, or connection errors | CS5.5 and later
Mylenium

I can not get my Creative Cloud to launch and Adobe will NOT help me as it is the trial version

I have the trial version of Creative Cloud. I was able to launch at time of down load but can not now. I have tried several times to get tech support from Adobe. They are now telling me because it is the trial version they can't help me. Really??? How do I know if I want to take on a year contract? Any help?

Tami
You should be able to click on this link to subscribe to the photography plan
https://www.adobe.com/creativecloud/photography.html
Please check the system requirements against this list:
System requirements.
Note that Intel® or AMD processor with 64-bit support an Windows 7 with Service Pack 1, Windows 8, or Windows 8.1 are among the requirements.
If you are having issues installing, try this link first:
Troubleshoot Creative Cloud download and install issues.

Customers can not see linked creative cloud files?

Hi,
I have been saving files to my Creative Cloud folder and then emailing the link to my customers, I did try the email function, but that just ends up in their junk mail.
However, my customers can not see the linked files? I asked one of them to send a screen shot. This is below;
Any ideas?

Please email me at [email protected] with one of the links you are trying to share. I will investigate.

Why i can not use the creative cloud desk app?

Hello! i've a problem.
Yesterday I subscribed, I installed 3 applications, and today I can no longer use it.
The application of creative cloud goes blank. Try to uninstall and reinstall but did not work.
What I can do?
Thank you!

Very likely there was a probem accessing the Adobe servers, anyhow, applications are already installed and you can use them, non-working Cloud just prevents you from accessing some services.
Posiblemente tuviste un problema de acceso a la web de Adobe. Espero que ya te vuelva a funcionar.
De todas maneras, las aplicaciones están instaladas en tu ordenador y puedes utilizarlas, no?

I can not install the creative cloud on my desk

I have a macbook pro with IOS Yosemite and will not let me install the creative cloud on the desktop. I have proven repeatedly , but I get no result.

Hi Lisssitzky,
Permissions often become corrupted when upgrading the Mac OS to Yosemite. Have you tried installing from a newly created admin account or the root user account?
-Dave

Can not install from Creative Cloud

We have Creative Cloud for Teams. I am trying to get some software installed from the cloud for one of the users. Every time I click Install on an application (have tried Adobe Acrobat, Adobe InDesign, Adobe Photoshop), it sits for a little while and then says Installation Failed. When I click on the details, the error is "The download appears corrupt. Please try again after a few minutes (-60). I have been trying to install for several hours and keep getting the same error. I also tried to download the Trial version, still get the same error. I need to get this installed as soon as possible for this user. Any suggestions? The OS is Windows 8.1 64-bit.

Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/
OR
Some download & install troubleshooting links
-Comodo Security kills download http://forums.adobe.com/thread/1460361?tstart=0
-http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
-http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html
-http://forums.adobe.com/community/download_install_setup
-http://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html
-http://helpx.adobe.com/x-productkb/global/errors-or-unexpected-behavior-websites.html
-http://helpx.adobe.com/creative-cloud/kb/unknown-server-error-launching-cc.html
-Server won't connect https://forums.adobe.com/thread/1233088

I can not sign into i cloud

Trying to sign in I cloud to see if my I phone and iPad is backed up

Ok. And?
Where are you trying to sign in? On what device? And what happens when you try?

I can't sign into creative cloud in my PS Touch app on my Galaxy Note 3

when I try to sign in, I get the message "Adobe ID and Password do not match"
I have a Sprint Galaxy Note 3
But I sign into PS Touch on my tablet just fine
what could be the problem?

You should probably ask in the TOUCH APP area
If you will start at the Forums Index https://forums.adobe.com/welcome
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says All communities) to open the drop down list and scroll

I can not sign in creative cloud

Similar Messages

Maybe you are looking for