I can not sign in to facetime?
I have the facetime in my ipad and click on it, it comes on and camera shows my face in the side it says to sign in with my apple id, I try to do it a message comes after a while saying couldn't connecte check your internet conection and the conection is fine?
why is giving me this message?
thanks
Hi baybon!
Here is an article for you that can help you troubleshoot this issue:
iOS: Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/ts4268
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden
Similar Messages
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I can not sign in to FaceTime using my apple id
I can not sign in to FaceTime using my @mac.com apple id, each time i try encounter the following message:
The server encountered an error processing registration. Please try later. This has been an ongoing issue for several days.
I am also unable to access Facetime preferences
any suggestions for a fix please?I was having this problem and was able to fix it by going to system preferences and adding my @me email address as an additional apple id - then I signed on to facetime using that sign on info and it worked. Good luck.as
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I repeatedly keep getting notified: Could Not Sign In. Please check network connection and try again. When trying to log into FaceTime. Also note that click FaceTime on bar that Preferences is not highlighted by light gray. I can log into my apple ID okay and log in to write this comment without any problem. I am trying to talk with my Grandkids in England from Arizona on the iPads that I sent to each of them from my iMac. What am I doing wrong - have been repeatedly trying for past three hours.
Grandpa is needed!Hi RVBob,
Sometimes firewalls cause trouble with Facetime, iMessage and other Apple apps - please try to open these ports from your router firewall (or ask somebody to do it if you don't know how).
Enable port forwarding on the following ports to use FaceTime and iMessage on a restricted network.
Ports
FaceTime
iMessage
80 (TCP)
√
√
443 (TCP)
√
√
3478 through 3497 (UDP)
√
5223 (TCP)
√
√
16384 through 16387 (UDP)
√
16393 through 16402 (UDP)
√ -
Can not sign into FaceTime or iMessage on ipad air
For some reason I can not sign into FaceTime or iMessage using my Apple ID anymore. They both used to work, but they just stopped.. Now when I try to sign back in I get a message than an error occurred during sign in. I use two different Apple id's, one just for iCloud and one for everything else.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Extra FaceTime IDs
http://tinyurl.com/k683gr4
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Fix Can’t Sign Into FaceTime or iMessage iOS 7
http://ipadtutr.com/fix-login-facetime-imessage-ios-7/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
Send an iMessage as a Text Message Instead with a Quick Tap & Hold
http://osxdaily.com/2012/11/18/send-imessage-as-text-message/
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
When I try to sign in with my Apple ID and password, it says I can not sign in. To check my network connection and try again.
I am connected to my home wifi network. Why can't I sign in??Not sure, but iAd Producer probably has nothing to do with this.
Did you try posting in a forum that discusses iPhone, or FaceTime, or networking?
I searched and this looks like the best fit : https://discussions.apple.com/community/iphone/using_iphone
-M -
HT204053 i have put in my apple id and password but still can not get imessage and facetime to work
I have put in my apple id and password but still can not get imessage or facetime to work please help...thanks
Please try to sign in at https://appleid.apple.com
Check if your new username/email address is verfied
If this works, delete your account on your iPhone (Settings > iCloud)
Sign back in -
Can not sign in. please check your network connection and try again
Since I updated my software to 7 on my iPhone 5 today, I can not sign in to iMessage of Facetime?? I get an error message that says "could not sign in. please check your network connection and try again". My network connection is fine on every other device in the house including my husbands iphone that has not been updated yet? Anyone have this happen and have any solutions? I spent an hour on the phone with apple today and they said this is happening a lot and see if it resolves itself in 24 hours? Wow - thanks...
While we all have MacBooks in this forum not all of us use FaceTime. There's a FaceTime Support Community where everybody uses FaceTime. You should also post this question there to increase your chances of getting an answer. https://discussions.apple.com/community/mac_app_store/facetime_for_mac
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my FaceTime works fine,but can not sign in yahoo!mail,when I click the sign in the searching keep going,never stop!
If Alanfromnewtoenards advice does not work, check in Settings Safari that cookies is set to <from visited> Private browsing is Off - and that Java is enabled. All can cause problems with yahoo failing to load, or loading slowly.
If problems persist then also check//clear website data and history.
Also try signing in with either your facebook or google accounts to yahoo from the yahoo log in page in safari. -
Can't sign in on FaceTime on 2010 MacBook Air 10.6.7
I can't sign in to FaceTime on my MacBook Air. It says my Apple ID is not right or that I should check my network settings.
The strange thing is that it does work on my iPad 2. I'm using the same Apple ID and I'm on the same network. It also works on my iPhone on that same network. I'm even able to setup a FaceTime call between my iPhone and my iPad.
So what's wrong with my MacBook?hoi Jordy,
try my tip in this topic: https://discussions.apple.com/message/15059382
Changing the DNS may do the trick for your MacBook - at least for the network connection problem.
groetjes,
syl007 -
Since I downloaded Lion I can't sign on to Facetime. I get an error message telling me my Apple ID is already in use. Has anyone else had this problem?
Leigh...
but cannot do this because I cannot access Mac App Store
If you can't access the App Store from the Apple menu, Dock, or Applications folder installing the Mac OS X 10.6.8 Update Combo will reinstall the App Store for you.
It's ok to do this even you are already running v10.6.8.
Plants vs. Zombies, and that is all for additional software on here
FYI: Some third party software can cause issues with the App Store > Mac App Store: Sign in sheet does not appear, or does not accept typed text
Apple is not responsible for incompatibility isssues with third party software. -
I was using a Mac Book Pro 15" supplied with Snow Leopard. I have created an ID and used it to purchase apps such as Aperture. After buying an iPhone 5S, I wanted to share the contacts and was suggested by the seller to upgarde the Snow Leoprad to Maverics and use the iCloud. After installing the Maverics following happened:
- I can use iCloud and share the contacts, mission completed
- the Mac is running slow, really slow (as an old pc)
- Aperture can not be used, a major problem since all of my photos are stroed on an external disk via Apeture
- I can not sign in to App Sore to refresh my purchases and see if there is an update for Aperture
- I tried to sign in by clicking the forgot password and entering my ID (e-mail address) but have received no mail - total mistery
- I also see that the HP 7610 printer icon is not active and assume that will also be a problem
What should I do? I need a fast running computer. I need Aperture, all of my private and business photos are accessible only via Aperture. I can sign in with the same ID/password on an iPad. The problem is obviously due to installing the Maverics. I do not have a time machine/capsule.
Urgently need support, please help.
LanikaLousyFool wrote:
... I enter my e-mail address and Apple ID ...
Just for the record, you should enter your Apple ID ([email protected]) and password...
Provided you did that and it doesn't work:
You're using an account with parental control active?
Do other logins with your Apple ID work? E.g. icloud.com, iTunes, ...?
Correction: I did correctly enter my Apple ID and its password. And there are no parental controls.
But I found a fix: I went to the Featured page and it showed me as logged in. I clicked the Account link and in the pop-up for that entered my Apple ID and Password. Now I can once again see my Purchases.
It would seem to have been some undue delay or glitch at the Apple server end. -
I have 2 apple ID one for Egypt and other for USA , now I try to update the software but I get a message said that this software download with other ID, then I logout and sign with second ID but i got the same message again ... Now I can not sign in more
Any solution ?
I'm using iOS 6.1.2 IPad 3
RegardsI have also noticed the same "problem". I do not fully understand the impact of using the same ID on multiple computers and devices if I want to keep them all in sync.
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Can not sign in the operation couldnot be completed
Can not sign in the operation couldnot be completed
Try this...
Go to Settings>icloud, scroll to bottom of screen and tap Delete Account. Then log in again. -
Why do I keep getting a "you can not sign in because of server error" when I try to turn on my icloud control panel from my Windows 7 PC?
I'm able to log in from my browser, why not from control panel?Hello, Sameh.tolba.
Thank you for visiting Apple Support Communities.
I would recommend going through the troubleshooting steps in the two articles below when experiencing this issue.
Apple software on Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/ts4123
iCloud: Making sure that iCloud works with security software in Windows
http://support.apple.com/kb/TS4175
Cheers,
Jason H. -
can not sign in to Icloud it keeps coming up the maximum number of free accounts have been activated on this ipad 1st generation
Error Message: "Cannot sign in. The maximum number of free accounts have been activated on this ipad/iphone"
I encountered the same problem when I purchased a used iPad for my elderly father and couldn't set it up for him. I called Apple Support...
Apple support could NOT help me. I was told there is no way to circumvent the 3 icloud setup limit on iOS devices at their end. I was told to use a different mac or iOS device that hadn't met the 3 x limit.
So, using MY iPad I tried to do that. At first I went to Settings/iCloud. But that is your PRIMARY iCloud account (and this was MY iPad and I didn't want to screw up my own settings!) which you don't want to trash.
After some online research (iMore to be exact) I discovered you can setup a secondary iCloud account using:
Settings/Mail,Contact,Calendars --> Add Acount... -->iCloud --> Get A Free AppleID --> Birthday Q then Security Question - then Name - then Get a free iCloud email address....
After you get to the new iCloud settings page at the end of the signup process - I deselected all the tabs which made the new account "inactive" on my iPad.
Next I went to the used iPad that had the initial problems, and tapped on Settings/iCloud. I signed in with the iCloud account that was newly created and was able to then get an iCloud account to work!
I left the new iCloud account showing on my own iPad (under Mail,Contacts,Calendars) as it is inactive. I am not sure what would happen if I deleted it - it may stop working on my father's iPad then.
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