I can not switch to the front camera on my iTouch 4g.

I have owned two 4th Generation Ipod Touches. After having both for over half a year, their front cameras will not work. I do not usually use the front camera. When I attempt to switch to the front camera from the Camera App (or from the Lock Screen) the Camera/Video button begins to flicker and the screen will either show the shutter or blackness. When attempting to switch the camera on Instagram, it notifies me that there was an error launching the camera. on my oldest device I was able to restart the Ipod and the front camera would work for a while before I would be required to restart it again. My newest device used to be the same way, but now it will not be fixed by restarting/shutting down/reebooting the device.
Other Details:
1st Ipod: Dropped- Front camera shattered and top left corner of Ipod cracked; Screen turned completely white when device was cold; Glass replaced once
2nd Ipod: Dropped- Bottom left corner dented and one thin line arching from corner to right side through the screen; Slow in taking pictures (back camera)
If this is a software problem, I would like to know if it can be fixed with at-home fixes.
If this is a hardware problem, must the entire devie be replaced or just the glass?
Thank You

If you restored to factory settings/new iPod and still have the problem then it is a hardware problem.
I suspect that replacing the screen will not fix the camera problem unless the problem is due to a loose connection since replacing the screen could restore that connection.

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Thank you fablepd,
I tried downloading “Awesome camera”. Seems like a nice App. The front/back switch does not work within that App.
Switching to back camera in the normal Camera App brings up a blurred picture of what the back camera is seeing and freezes the app. Force quitting Camera App does not bring it back to live until after a long time. Problem still persists.
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Can you explain more about the 3 Finger Gesture issue?
- Official Sony Xperia Support Staff
If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

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