I can not sync my i phone 4, it comes up with cannot sync an unknown error has occurred(13019)

i cant sync my i phone, there was an update and in the middle of the update it came up with an unknown error and now everytime i plug my phone in it comes up with an unknown error (13019), i have uninstalled i tunes and re installed but it hasnt fixed the problem i cant do any updates please help

Here are Apple Steps
http://support.apple.com/kb/TS2830

Similar Messages

  • Why does it keep showing "iPod cannot be synced, an unknown error has occured (13019)" ? PLEASE HELP ME!

    ive had this problem for quite a while, itunes wont let me add songs or movies to my iPod. anybody know why? how can it say "UNKNOWN ERROR"? if they dont know what error it is, how did they detect it?

    First try here:
    iTunes: Error 13019 during sync
    Then this previous discussion:
    Help Unknown Error 13019 (Updated)

  • I keep trying to sync my ipod touch, but it says "the ipod cannot be synced. an unknown error has occurred." what do i do?

    I keep trying to sync my ipod touch, but it says "the ipod cannot be synced. an unknown error has occurred." What should I do so I can music on my ipod?

    Try resetting the iPod. Nothing will be lost.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.

  • I keep getting a message when I try to sync music onto my ipod that says "iPod cannot be synced. An unknown error has occured (13019)"

    I've never ever had this problem before; it's only been the last few days. Every time I try to take music from my library and put it on my iPod, the message always comes up that says, "iPod cannot be synced. An unknown error has occured (13019). What should I do? This has never happened before!

    Did you already try to restore your device? Restoring iPod to factory settings
    Other solutions for this errror are mentioned here: iTunes: Error 13019 during sync

  • There is a window that pops up saying "the ipod cannot be synced. An unknown error has occured (13019).....someone please help me fix this

    i get an error message when i try to sync my ipod that says it cannot sync because an unknown error has occured and then it gives a number like this "(13019) someone please help me!!!

    @ Jolly and IIIaass
    Nothing like being on the same wave length at the same time.  

  • Whenever i try to sync my ipod touch, it comes up saying an unknown error has occurred (13019) - any ideas?

    im going on holiday on saturday and really need some new songs! its an old generation ipod touch, when i put it onto itunes it looks like its syncing and before it finished it come up with this message: the ipod "ipod touch" cannot be synced. an unknown error occured (13019).
    please help me!

    Have you seen this support article yet?
    http://support.apple.com/kb/TS2830
    See this article for other possible solutions if necessary.
    https://discussions.apple.com/thread/2046768?start=0&tstart=0
    B-rock

  • I've synced ok till recently but an now having problems syncing myipod touch on windows platform - seems to start ok but then get the error message "an unknown error has occurred 13019" and the sync stops at that point so new music is not added - help!

    Hi
    I've been able to sync in the past but recently get an unknown error 13019 and the sync is stopped - so new music i've loaded up and other stuff doesn't go across - my ipod classic syncs ok as usual - but my ipod touch has the error.
    Please let me have any ideas to fix
    thanks
    Bill

    Have you seen this support article related to your error message?
    http://support.apple.com/kb/TS2830
    Or see this older thread with a number of other potential solutions.
    https://discussions.apple.com/thread/2046768?start=0&tstart=0
    B-rock

  • Whenever I try to sync my iPod touch, a window appears and says that my iPod wasn't synced because an unknown error has occured (13019). Help?

    Any suggestions on what I can do to fix the problem?
    I've also noticed that it started deleting some of the music on my iPod touch, and so everything on it is screwed up.
    I don't want to restore it because then I'll lose all the information on my apps. (Is there any way to recover that information along with the apps?) If I do restore it, will there be a chance that the error will occur again, otherwise I would have lost everything for nothing.
    By the way, the software version of my iPod is 3.1, it's 2nd gen., and my iTunes version is very far behind from the new version currently available. Could that be part of the problem, too?

    Try here:
    iTunes: Error 13019 during sync
    Not updating the iOS should not effect your problem.
    As long as all the apps are in the iTunes library, you will not lose app data by updating the iOS.

  • Can not sync. Unknown error -50 appears

    Any ideas as to why it will not sync

    Good Morning Kristiane1969,
    I understand you have some pictures on your iPad that you want to sync or transfer to your computer.  One way to accomplish this is to import the pictures to your computer directly.  Once you have a copy of your images backed up to your computer, then you can delete the images you no longer want on your iPad by selecting them in the Photos app, and then tapping the trash can icon.
    The resources below will explain how to do that.
    Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support
    https://support.apple.com/en-gb/HT201302
    Once you have backed up and removed the pictures from your iPad, try syncing again.  If you still get error 54 in iTunes when you try to sync, there may be an issue with permissions.  Here is how to run the disk permissions tool using Disk Utility:
    About Disk Utility's Repair Disk Permissions feature - Apple Support
    https://support.apple.com/en-us/HT201560
    Hope that helps ...
    - Judy

  • Ipod Cannot Be Synced. An unknown error has occured (13019).

    PLEASE HELP!! My ipod will charge in the computer and open up into itunes and everything. but when i go to sync it, it like says completing sync and then that error message pops up. i don't know what to do. I've restarted my ipod and nothing seems to work ):
    please help (:

    Try the suggestions mentioned here: iTunes: Error 13019 during sync

  • What can i do to sort my ipod touch 4th gen, when ever i connect it to my laptop my itunes keeps saying, and i quote "itunes could not connect to this ipod, an unknown error has occured" please helpppppp i have not had my ipod for long either

    what can i do to sort my ipod touch 4th gen, when ever i connect it to my laptop my itunes keeps saying, and i quote "itunes could not connect to this ipod, an unknown error has occured" please helpppppp i have not had my ipod for long either

    - Try restoring on another computer.
    -  Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • Everytime i try to sign into my itunes account, it says: We could not complete your iTunes store request. An unknown error has occured (0x800b0101). What does this mean and how can i fix it?

    Everytime i try to sign into my iTunes account, it says: We could not complete your iTunes store request. An unknown error has occured (0x800B0101). What does this mean and how can i fix it?

    Hello zabetnz
    Start with the article below to get access to the iTunes Store. If it does not work, then there are some links towards the bottom of the article for additional troubleshooting.
    Can't connect to the iTunes Store
    http://support.apple.com/kb/ts1368
    Regards,
    -Norm G.

  • My iPod touch keeps saying the ipod "johnny" could not be synced. An unknown error has occured

    Ya so like I said it wont let me sync anything off my iTunes it keeps saying error or unknown error has occured and I really want help with this.

    Was an error number also given?

  • I can't connect with the App store.  It says "An unknown error has occurred"

    This just started a few days ago on my MacBook Pro.  My account is working fine - I can access it on my phone.  But I can't get to it on my computer.
    The first sign of trouble was when I tried to use a previously purchase app.  The app wouldn't open and gave me a message saying it wasn't purchased on this computer (which it was) and that I needed to enter my password.  When I entered it, it said "An unknown error has occured".  The first time it happened, I rebooted the machine and then the app opened and I was fine.  Next day same problem.  Our IT guy (not a real IT guy, I work for a small company and he is the most knowledgable about computer so he gets to do double duty) suggested making sure all software was up to date.  I downloaded updates, the computer rebooted, and I was fine again.  Day three comes and same problem.  Rebooting didn't help.  IT guy suggests upgrading to latest OS.  But when I try to access the app store to get the new OS, it asks for my password, and then says "An unknown error has occurred".  The computer can see my account.  It has my ID right, and I have a credit balance which I just updated last night and is being properly reflected on the home page.  But I can't buy anything or see details about my account.  I keep getting the same pop-up.
    Any idea what is happening or how to fix this?

    On what OS?

  • The iPod cannot be synced. An unknown error has occured (-50). PHOTOS ONLY.

    Hi there. I have searched with no success, to solve this problem: I have a 1st gen. Touch and only recently, I get the following message when attempting to sync with my mac: The iPod "customer's pod" cannot be synced. An unknown error has occurred (-50).
    This only happens when I have selected photos to be synced. This never happened before. If I de-select the photos, there are no problems.
    I am running iTunes 8.1 and version 2.2.1 iPod software. I have done a reboot, restarted and so far nothing has worked. I have searched this forum and have found assistance for people running a PC but so far, can't find anything that has worked for this situation. If this has been answered previously, my apologies. I appreciate anyone who can help out and/or point me in the right direction.
    Rebecca

    Thank you! I deleted the ipod photo cache and it worked. (apologies for not writing sooner... my ibook crashed and I just got a new mac and synced up).
    Thanks so much - very appreciated.
    For anyone else trying to delete the photo cache from an iPhoto '08 album, visit this link: http://support.apple.com/kb/TS1314

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