I can not turn the iPhone Wi-Fi, how can I fix it under warranty?
I can not turn the iPhone Wi-Fi, how can I fix it under warranty?
I can not even see the access point of Wi-Fi.
How and where do I fix it?
Why can't you back up your iPhone to iTunes on a PC/Mac?
All steps to try to resolve the issue can be found in the article below:
iOS: Wi-Fi settings grayed out or dim
Similar Messages
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i lost my iphone and reset it all through find my iphone and after locating it and getting it back i can not turn the phone back on how can i fix this
Unless you had enabled Find My iPhone on it before it was lost then there isn't any way to locate it (it can only be turned on directly on the phone, it can't be done remotely). If you did enable it then you could try locating it either via http://icloud.com on a computer or Find My iPhone on another device - but that will only work if it's connected to a network and the device hasn't already been wiped and/or Find My iPhone disabled on it.
If you think that it was stolen then you should report it to the police. You should also change your iTunes account password, your email account passwords, and any passwords that you'd stored on websites/emails/notes etc. -
I have one apple ID for both my Iphone 4S and Ipad. My Ipad was stolen from me and when I checked the iCloud, it can only locate the Iphone 4S. How can I locate the Ipad device?
Welcome to the Apple Community.
You can only locate your device when it is logged into iCloud and 'Find My Phone' is enabled, additionally the device will need to be switched on and connected to a wifi or cellular network.
Unfortunately, you cannot activate iCloud or 'Find My Phone' remotely. -
I forget the lock code and now I can not access the iphone. What I can do?
I forget the lock code and now I can not access the iphone. I try to restore it, but ask me to go to iphone settings to which I have no access and I can not download the latest version of iOS to do it.
Thanks!If you have a passcode to the screen lock that you've forgotten, restore the device from the computer to which the device is synced. For information and instructions, see:
http://support.apple.com/kb/ht1212
If that will not work, you'll need to put the device into Recovery Mode and then try the Restore again:
http://support.apple.com/kb/ht1808
If that still doesn't work, as a last resort try DFU mode:
http://www.iclarified.com/entry/index.php?enid=1034
If your device is running iOS 7 and you set up Find My iPhone (iPad/iPod), however, then it has the Activation Lock on it and you'll need to enter in your Apple ID and password to activate the device after restoring:
http://support.apple.com/kb/HT5818
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
Hi, i need help with my iphone 4S, it will not turn on, it has the apple id when it is charging, i have tried connecting it to the computer to complete restore. However it keeps coming up with error 3194, I can not see what this message refers to........ can any one help??? is it fixable????? thanks
Hello there, FRBETS.
It seems that in all the list of errors on the Knowledge Base you were referred to us from, you may have missed your error and help to resolve:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Specifically this applies to your error:
Unable to contact the iOS software update server gs.apple.com
Error 1004, 1013, 1638, 3014, 3194: These errors may be the result of the connection to gs.apple.com being redirected or blocked. Follow these steps to resolve these errors:
Install the latest version of iTunes.
Check security software and ensure that communication to gs.apple.com is allowed. Follow these stepsfor assistance with security software.
Check the hosts file. The restore will fail if there is an active entry to redirect gs.apple.com. Follow theadvanced iTunes Store troubleshooting steps to edit the hosts file or revert to a default hosts file. See "Blocked by configuration: (Mac OS X/Windows) > Rebuild network information."
Try to restore from another known-good computer and network.
If the errors persist on another computer, the device may need service.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro D. -
Can not turn the passcode off on my iPhone4
Can not turn the passcode off? Please help to solve this problem, thanks!
If it's a personal iPhone rather than a corporate one. Go to settings, then general, then passcode. You will need to know your passcode and enter it, you will then be presented with the option to turn it off.
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While downloading the latest IOS update to my iPhone 4S, my phone went into a frozen state with the update 2/3's complete. It's remained like this for the past 12 hours. I can't turn the phone off, and I can't connect it to iTunes. Anyone know what to do?
If the place of purchase does not have a 'Lemon' policy (three replacements = refund or complete exchange), sadly you are out of luck.
And Apple themselves do not have any power over what policy a reseller uses. You can call Apple Care and have them replace it, but the odds are you would probably get a standard replacement again like has previously happened. I'm pretty sure Apple holds their own sort of 'Lemon' polocy where if it's been replaced three times through them they'll swap it out for a brand new phone. Not 100% sure though, best bet is too call them again.
And it ***** getting a response like that from their support personel, but hey, they can't all be that bad can they? I'm sure if you plead your case they'll try and help out. I've dealt with them in the past and had one or two people that rubbed me the wrong way, but most of them have been a great help and kept me a happy customer, haha.
Regards,
ThatGuy -
I upgraded my iphone 4s to ios 6.0.1 2 days ago and since then it has been overheated! is ios 6.0.1 not meant for iphone 4s? how can i solve the isssue?
Hi Dan,
I tried to reset settings but it didn't seem to help much. Then I read a few posts about deleting my email accounts and recreating them, and that actually seemed to help a bit. Now the only time I notice it gets heated up is when I am either on whatsapp or Instagram...that's it! -
I can not open the iPhone seems to be my one of my kids has changed my password What can I do?
I can not open the iPhone seems to be my one of my kids has changed my password What can I do?
You will need to try to restore your iPhone (preferably from the same computer that you most recently synced to).
Read this: http://support.apple.com/kb/ht1212
If you can't do the restore then you will need to try Recovery Mode.
Read this: http://support.apple.com/kb/ht1808
Follow the instructions very carefully. -
When I try to exit a video on the internet I received a screen asking if I was sure I want to leave. It to not have a confirmation tag. But it has prevented Safari from shutting down. Now I can not turn off my Mac? How do I reset?
What kind of videos are you watching?
You need to force quit Safari, but hitting Command-option-esc, and force quit Safari. -
download ios 7, and the location function is off, I can not access because I forgot the key constraints, I can not restore the iphone because I can not find iphone app access
If you have a passcode to the screen lock that you've forgotten, restore the device from the computer to which the device is synced. For information and instructions, see:
http://support.apple.com/kb/ht1212
If that will not work, you'll need to put the device into Recovery Mode and then try the Restore again:
http://support.apple.com/kb/ht1808
If that still doesn't work, as a last resort try DFU mode:
http://www.iclarified.com/entry/index.php?enid=1034
If your device is running iOS 7 and you set up Find My iPhone (iPad/iPod), however, then it has the Activation Lock on it and you'll need to enter in your Apple ID and password to activate the device after restoring:
http://support.apple.com/kb/HT5818
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
I have a Iphone 5 bought with my boyfriend and he has his apple id password and now I can not active the iphone 5 Irish on my sim card. can you help me there!
szxyalcx2 wrote:
This iphone is currently linked to an apple ID: Sigin in with the Apple ID ........;
You'd only get that message if iOS 7.0 Beta was installed on this phone. There is no fix. Either return the phone for a refund, or give it back to your boyfriend & have him get it fixed. -
Two days ago, I have a new iphone 4S. After I installed the OS and start the iphone, I found a strange screen says "!9D/JC" that blocks the iphone and I can not access the iphone until click many times on the "Desmiss" button at the botom of the screen.
I appreciate if you could provide me support to solve this problem especially it consumes the battery a lot.Another post originally dated 5th Feb, 2012 with a slightly different unheard of error "%7D/JC".
https://discussions.apple.com/thread/3710903?start=0&tstart=0
The user also claimed that he didn't meddle with iOS. No solution could be found though. -
My iphone was not synced when I received it. I plugged it in to charge it, and it locked up my ipad. My itunes was not updated on my desktop, so I just updated it to itunes 10.6.3. I have restarted my computer, and nothing is changing. I can not get the iphone to move from the screen, its stuck on the itunes icon. Help please.
I am downloading the 11.0.2 as we speak. I will update in a bit.
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I have an iphone 4, iOS 7.1.2
Mac book pro 13in Mid 2012, with OS X VERSION 10.9.4, Processor speed 2.9 Ghz, Memory 8GB 1600MHz DDR3, Intel core i7, Storage capacity 750 GB, 650 GB available.
WHEN I CONNECT, THROUGH USB CABLE, MY IPHONE TO THE MAC BOOK PRO, THE ITUNES APP STOP RUNNING AND I CAN NOT SYNCRONIZE THE IPHONE.Hello skkmmayer,
That is probably a lot of stuff you do not want on your iPhone. So this can be handled a few different was. For you current situation, you can delete the apps directly on your iPhone by holding on the app until it starts to jiggle and then tap on the X of all the apps that you do not want. The second thing you can do is before you sync with iTunes, look at the app section on your iPhone to know what gets transfer to it and you can deselect items that you do not want. Lastly, if you download content on your iPad and it is a universal app, you can actually download it directly to your iPhone by looking at your past purchases and download it directly from the App Store. Check out the articles below for more information if need further assistance.
How to delete content you've downloaded from the iTunes Store, App Store, iBooks Store, or Mac App Store
http://support.apple.com/kb/HT5772
iTunes 11 for Mac: Sync and organize iOS apps
http://support.apple.com/kb/PH12115
Download past purchases
http://support.apple.com/kb/HT2519
Regards,
-Norm G.
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