I can not uninstall CS2 because it never finished installing

I have been attempting to install Adobe Acrobat CS2 on my Windows Vista computer. I was told that my original Acrobat 7.0 program had problems and would not work so I was told to download the CS2 program. Everytime I try to install it I get an error message stating that it can not access the folder C:\Program Files (x86)\Adobe\Acrobat 7.0\ActiveX. This folder is a "read only". It has 4 files in it AcroIEHelper.dll, AcroPDF.dll, GbDetect.dll and pdfshell.dll. I can not delete any of these files.
I was sent an e-mail that took me to a "discussion" telling me to uninstall Acrobat 7.0 using Control Panel - Add Remove Programs. However, since the program never fully installed it is not listed on Add Remove Programs. Does anyone have any idea how I can get this program to work?
Microsoft has told me to use the cmd prompt and the command rd  "C:\Program Files (x86)\Adobe\Acrobat 7.0" /s /q  to delete the folder, but it does not work. All I get is "Access is Denied"  I've tried using the Explorer but am told that that procedure needs permission. I'm logged in as the Administrator.

See the response to the other thread you started.
Acrobat 7 is not compatible with any 64-bit version of Windows.
And there is no such beast as Adobe Acrobat CS2. The version of Acrobat that came with CS2, if I recall correctly was Acrobat 7 Pro.
And for that matter, current Macintoshes won't be able to run any CS2 software either. You are talking about software that is at this point 10 years and anywhere between 4 and 6 versions out of date.
          - Dov
PS:     I suspect that you never did have Acrobat 7 or Creative Suite 2 installed on this VIsta x64 system. What was it previously installed on? The only systems that supported Acrobat 7 under Windows were Windows XP 32-bit and Windows 2000. And what media are you using to install the software from? The original media and software for these versions do no longer install and activate.

Similar Messages

  • My ID account has a wrong e-mail, I want to uninstall indesign but I can not do it because I can not access to my account

    My ID account has a wrong e-mail, I want to uninstall indesign but I can not do it because I can not access to my account

    What is your operating system?  Why do you need to access your Adobe ID to uninstall an application?

  • My computer will not let me open itunes at all. It tells me that the itunes library can not be read because it was created by a newer version of itunes. What to do? Please Help Me.

    My Computer will not let me open itunes at all. It tells me that the itunes libary can not be read because it was created by a newer version.

    If you still have an issue you may have to see about using the iTunes version (application) included with Snow Leopard 10.6 from the installer or an another one if available online, and see if that will install.
    Sometimes you may have uninstall the bits left in your system by the earlier (or later) iTunes installers; as they all leave a trace and these can stop a different version of iTunes from being installed.
    Not sure if the following site/link will tell the method...
    •Apple - Support - iTunes - install & update:
    http://www.apple.com/support/itunes/install/
    •Troubleshooting iTunes installation on Mac OS X:
    http://support.apple.com/kb/HT2311
    Good luck & happy computing!
    ps: i see you resolved this issue. it's magic!

  • This iphone can not be used because the required software is not installed. Run the itunes installer to remove itunes, then install the 64bit version of itunes

    This iphone can not be used because the required software is not installed. Run the itunes installer to remove itunes, then install the 64bit version of itunes
    I keep getting the above error everytime I plug in my iphone.
    I am not daft, I do have the 64bit version of iTunes installed already. When I installed itunes 10.5 and more recently 10.5.1 I got an error message that rolls back a section of the installation (The updater I think) before finishing off installing iTunes.
    After the installation iTunes will work normally apart from when I try to connect a device. At which point I get the title error message and I can not sync my phone.
    It's probably down to Itunes not installing properly however no matter what I try I can not sort the problem out. I've tried uninstalling all apple programmes followed by a registry clean, then reinstall. I've tried the same again but in a specific order. I've tried repairing iTunes, repairing the updater etc etc. Nothing seems to work. I'm out of ideas.
    Has anybody had this problem? Please can somebody tell me how to fix it!
    Getting an iPad this Christmas and if I can't sync that up to my PC I may just have to go over to ANDROID!!!

    Is there a way to install this on its own?
    Yeah, let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunes64Setup.exe installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunes64Setup.exe, and select "Extract to iTunes64Setup". WinRAR will expand the contents of the file into a folder called "iTunes64Setup".
    Go into the folder and doubleclick the AppleMobileDeviceSupport64.msi to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport64.msi again.)
    Does it install (or uninstall and then reinstall) properly for you? If so, does an iTunes install go through properly now?
    If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

  • Songs on the ipod "name of ipod" can not be updated because all of the play

    Songs on the ipod "name of ipod" can not be updated because all of the playlist selected for updating no longer exist.
    Everytime i try to update my iPod, I keep recieving this message. I have uninstalled and installed repeatly and i am still getting the same message, what can i do so that i can update my iPod.

    Have a look at this post by forum member Hudgie: Hudgie - iPod cannot sync because one or more playlist is missing

  • I am trying to update my iPod but I can't until I sync it. However when i try to sync it a message pops up and says "Blythes iPod" can not be synced because a session can not be started with this device. What do I do? Help!

    I am trying to update my iPod but I can't until I sync it. However when i try to sync it a message pops up and says "Blythes iPod" can not be synced because a session can not be started with this device. What do I do? Help!

    https://support.apple.com/kb/TS1567
    Ah, it has been mentioned daily esp since iOS 5 / iTunes 10.5 but has always been there as an issue.
    Order of attempts:
    Repair the installers
    Uninstall EVERY Apple component (auto and manual)
    Services: Restart all 3 Apple items (AMS, Bonjour, iPod)
    I* always do the last almost, then launch iTunes, and only then connect iPod.
    IF you see a yellow alert in Devices and Printers or in Device Manager, then I could find NO WAY to fix or repair other than a clean OS. Something messed up the device driver support.
    If/when Windows asks "what to do when it detects iPod"? don't chose any default action, to me, based on hunch and 3 PCs, that seems to mess AMS up for some reason.
    Tried with Windows 7 64-bit Pro and Home Premium, and also Deve Preview 8 (which other than the inability to update iOS to 5.0 seems to run better -- except when it comes to AMS thing! so seems Apple is not on the same page writitng drivers.

  • Itunes will not launch, it shows  message of "itunes library .itl" can not be read because it was created by a newer version of itunes. I tried opene it in save mode but I had the same problem.

    Itunes will not launch, it shows  message of "itunes library .itl" can not be read because it was created by a newer version of itunes. I tried opene it in save mode but I had the same problem.

    If you still have an issue you may have to see about using the iTunes version (application) included with Snow Leopard 10.6 from the installer or an another one if available online, and see if that will install.
    Sometimes you may have uninstall the bits left in your system by the earlier (or later) iTunes installers; as they all leave a trace and these can stop a different version of iTunes from being installed.
    Not sure if the following site/link will tell the method...
    •Apple - Support - iTunes - install & update:
    http://www.apple.com/support/itunes/install/
    •Troubleshooting iTunes installation on Mac OS X:
    http://support.apple.com/kb/HT2311
    Good luck & happy computing!
    ps: i see you resolved this issue. it's magic!

  • "request can not be completed Because it is not a valid Photoshop document.

    Hi, I saved my work in adobe photoshop CC and when I wanted to open it next day, PS CC showed me the error:"request can not be completed Because it is not a valid Photoshop document." Please advise me how to open my work or i can send it to you and you can try open it.

    I am having the exact same problem. It has happened about half of dozen times so far and I have had my Photoshop CC for about two weeks. Never happened in CS6.

  • The hard disk can not be split because some files can not be moved

    Prerequisites: Computer has had a partition installed in bootcamp with a non-complete Windows XP installation
    Started by uninstalling the old windows and restore the partition.
    Got error on disk so it was cooked by the Lions recovery and was OK
    Trying to re-install Windows, but get the same problems that
    "The hard disk can not be split because some files can not be moved"

    Problem solved by reducing the size of the windows partition to 40GB (from 50GB).
    I had a quit full disk so perhaps that influenced, not i have about 43GB left for mac and 40GB for windows

  • This ipad can not be used because the required software is not installed

    This Ipad can not be used because the required software is not installed. Run the itunes, then install the 64-bit version of itunes. Although the 64-bit version installed so. Help!

    Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
    Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
    http://www.apple.com/itunes/download/
    Download and install the free trial version of WinRAR:
    http://www.rarlab.com/
    Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
    Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
    (If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
    Does it install (or uninstall and then reinstall) properly for you?
    If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.)

  • Can not initilize photoshop because of a program error message

    I am getting a can not initilize photoshop because of a program error message. I recently upgraded to a new Mac book pro running Mavericks. My older Macbook pro that I migrated from also was running mavericks abd it ran fine on that . This morning photoshop CC started fine but a couple hours later I got the can not initilize photoshop because of a program error message

    try uninstalling, running the cleaner (http://www.adobe.com/support/contact/cscleanertool.html), restarting your computer and then reinstalling.

  • This disc can not be partitioned because it is impossible to move some of its files.

    my boot camp do not work "This disc can not be partitioned because it is impossible to move some of its files." what to do? is there a way to partition mac without boot camp

    Hard drives write data from the top down, if you delete data it doesn't magically shift upwards so there is remaining data on the lower part where BootCamp needs to go.
    Apple has not resoved this issue when creating Bootcamp partitions for you, and likely they never will.
    The only option is to use a blank powered external drive and (free) Cabon Copy Cloner your OS X partition to the external drive (default settings fine), then reboot holding the option key down so you can select this external drive to boot from.
    Once you have marveled at the coolness factor of a bootable clone, you have to erase the internal OS X paritition using the Disk Utility > Zero erase  (one step below max security on 10.7) and once that's finished, to use Carbon Copy Cloner to clone the clone to the internal OS X partition.
    Once you do that you can boot the comptuer normally and then easily create the Bootcamp partition.
    It's a pain, but it's the only way to shift ALL and ANY data upwards on the OS X partition to make room for BootCamp, which starts at the bottom and works upwards until it hits OS X data.
    Siince your OS X data is hit pretty fast, below the minimal BootCamp requirements for Windows 7, this is why it's not being created.
    Hope that explains your issue.
    If it went over your head, perhaps you need to have a professional install Bootcamp and perform this function for you.

  • I've just bought an ebook but I can not open it because ADE says "Error! Check Activation".

    Hi,
    I need an urgent support. I've just bought an ebook (from FGV Editor) but I can not open it because a message box says "Error! Check Activation."
    I follow all tutorial recommends about deactivate Windows Firewall for ADE program.. I deactivate the whole Windows firewall but I still have the same problem.
    Please, whenever ADE support can help me. I still believe Adore Corp. reputation.
    Cheers,
    Fabio.

    Thanks! This worked for me. When you uninstall 4.0 and install 3.0 you will have to deauthorize and then reauthorize your account and reader (CTRL+SHIFT+D) and it should work. This saved me a lot of anguish.
    You can find the old versions here: Adobe Digital Editions downloads

  • Asked to reboot to complete install stuck, will not go away, can not use Firefox, can not uninstall, windows based

    asked to reboot to complete install stuck, will not go away, can not use Firefox, can not uninstall, windows based
    I chose to delay reboot
    Rebooted later
    When trying to use Firefox it ask for reboot
    Stuck in a loop

    I thought I would copy your other post ([/questions/887645] ) <br/>
    |
    Let me rephrase in question.
    locking as a duplicate - https://support.mozilla.com/en-US/questions/88761 - please edit your original question instead of starting a new thread <br/>|<br/>
    I installed Firefox 6.0.2 on a Windows Server 2003 box. This box is a terminal server with 9 users that are going to use Firefox. The other users are going to use IE. When asked to reboot now or later, I chose Later. After sometime I rebooted, the message "you need to reboot in order to complete the install" reappears. Over and over again. Can not uninstall (same message) Can not open Firefox (same message) Many reboots using various users, the same results.
    Help!
    |
    The question appears to relate more to the OS than be a firefox problem, but as I have never used Windows Server 2003, I am unable to help.

  • Data folder can not be opened in finding " AirPort Time Capsule " The operation can not be completed because the original item for " data" does not exist .

    Hi
    I have a " AirPort Time Capsule " (firmware 7.7.3) When I try to open the data folder in "finder". Then I got the message  " The operation can not be completed because the original item for " data" does not exist". I have a lot of data and I can understand why I get this message?
    Anyone who can help? Thanks..
    Br. Bo

    Get a USB drive of 2TB or more.. assuming your TC is 2TB. Either preformatted Mac or plug into your Mac and format it standard Mac OS Extended Journaled in disk utility.
    Do a full archive of the TC. You do this using airport utility. Do not click the erase disk.. I marked in green.. just the archive.. that is to backup the internal disk to the USB disk. It is not fast.. take it that the process will go at around 40-50GB/hr.
    Once you complete the archive .. it is a direct image of the data on your TC.. you can then plug it into your computer directly.. and then try and open the files you lost.. if you cannot open them.. open disk utility and fix the permissions.
    http://osxdaily.com/2015/01/13/repair-disk-permissions-mac-os-x/
    Or try the methods apple recommends..
    OS X Yosemite: Set permissions for items on your Mac
    It is possible to fix things on the USB drive because it is locally mounted.. but you cannot fix it on TC which is network drive.

Maybe you are looking for

  • Repartition a Boot Camp Windows partition

    I am trying to restore an Acronis 10 image backup on a Boot Camp Win partition. Acronis does not see the Win partition. I tried Partition Manager 8 to repartition inside the Win partition but PM says it cannot see the drive letters, though its small

  • 13-inch rMBP thunderbolt ports on the same bus?

    Hi, I'm looking to run two Focusrite Saffire Pro 40' s in Dual Unit Mode, with both directly connected to my MBP via Thunderbolt firewire adapters. Focusrite requires that in Dual Unit Mode, if not daisychained, the two firewire connections share the

  • Possible to change date format when importing files into Aperture 3

    Just wondering if it is possible to change the format of the date from YYYY-MM-DD to YYYYMMDD when you rename files as they are imported into Aperture 3? I typically rename my files and insert my initials, date the photo was taken, sequence number, c

  • CS2 pages flyout-missing scroll bar and other icons

    I'm missing the scroll bars, trash, and other icons on the pages flyout window. I have reset to default workspace, restarted the program, and the computer and "saved as" and I can't seem to get them back. I'm guessing I hit a key and messed it up. He

  • Changing Territory Structure

    We currently rely heavily on the territories object to analyse our pipeline. We have recently changed the territories of our sales organization and created a new structure. In the application, if I delete the old territory, then it deletes it across