I can not uninstall my existing creative suite. How to do it?
I have a crative suite 4 Design Premium in the computer that can not be uninstalled. I want to replace a new version. Can I install a new version of creative suite without uninstalling the old one.
yes.
but you should be able to uninstall if you want, too. what os and what have you tried doing to uninstall?
Similar Messages
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Is anyone as frustrated as i am...just bought a brand new 13" powerbook to find that I can't load my adobe creative suite 2.3 software using the lion os! I need solutions that do not involve spending more $$$$ one the newest CS version. After googling problem, I find I am not the only one. Apple told me Creative Suite 3 would work, but others said no. Version 5.5 seems to be most reliable. Any feedback would be greatly appreciated.
No, you're not the only person who failed to do any homework before making your purchase. You will have to upgrade your Adobe software at the very least. Before you post another complaint about what doesn't run see
About incompatible software (OS X v10.6, OS X Lion, OS X Mountain Lion)
The Lion Compatibility Site -
I have color, ps, illustrator, fonts, camera raw, CS3 premium, Flash 9 plug in... I can not uninstall any of these things. I can not make changes, updates, or uninstall
Adobe Creative Suite Cleaner Tool
helps resolve installation problems for CS3 thru CS6 and for Creative Cloud
http://www.adobe.com/support/contact/cscleanertool.html
Adobe Reader and Acrobat Cleaner Tool
The cleaner removes a standalone installation of Reader or Acrobat, including any preferences and settings that may be preserved during a standard program uninstall
http://labs.adobe.com/downloads/acrobatcleaner.html -
Serial Key not working for Adobe Creative Suite 5 Design Premium
I have the serial key for my Adobe Creative Suite 5 Design Premium that I bought in 2011 on my account page. However, when I put the serial number in the installer, it says "This serial number is not valid for this product."
I just want access to the product I bought. Can anybody help me?Are you definitely installing Design Premium CS5, not a similar sounding Creative Suite? And not CS5.5?
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can't install my adobe creative suite after i put the serial number. its asking for the serial number for cs3 and i don't have that.... what do i do?
ANd what exactly? You hav not told us, what you are actually trying to install onto what system and other details....
Mylenium -
I can not start secion in creative cloud from a macbook
I can not start secion in creative cloud from a macbook, always comes CERRO secion, and never I log in I can not start secion indesign folio builder fails me in muse could not enter if you remove it to install again, now I can not download, I tried / Library / Application Support / Adobe / OOBE rename the folder to OOBE_old setup Guide, and simply does not work, if we are paying the membership of adobe creative cloud, at least ask for is a solution, timely responses because we are losing time and therefore money, if they are solving a problem is better than what we say and if more users seek solutions and only wait.
En español.
No puedo iniciar secion en creative cloud desde una macbook, siempre sale CERRO SECION, y nunca me conecto, en indesign no puedo iniciar secion de folio builder me da error, en muse tampoco podia entrar a si que lo elimine para poder instalar nuevamente, ahora no puedo descargar, he intentado / Library / Application Support / Adobe / OOBE cambiar el nombre de la configuración rápida carpeta para OOBE_old, y simplemente no funciona, si nosotros estamos pagando la membresia de adobe creative cloud, lo menos que pedimos es una solucion, respuestas oportunas porque estamos perdiendo tiempo y consecuencia dinero, si estan resolviendo algun problema es mejor que lo digan y a si nosotros los usuarios no buscamos mas soluciones y solamente esperaremos.
we want a valid and positive responseHello, could you please try the steps posted here: http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
Please let me know if you are successful or not. -
How can I change my existing Creative Cloud Student and Teacher Subscription to Photoshop CC offer?
I have been on the online chat waiting for 6 hours now. and I tried calling with no luck either.
I would like the $9.99 Photoshop CC offer instead.Hi Joseph
I've cancelled your existing plan so you can sign up for the Photoshop Photography plan - offer extended until December 8th.
Thanks
Bev -
my Creative Cloud subscription has expired, and I assigned the monthly payment, but I can not open any progam creative cloud, I need help how to solve this problem
Carlos-
Start by signing out and back in to see if it will see the subscription:
How to sign in and sign out of creative cloud (activate/deactivate)
If the apps are installed fine and close after launch see this link:
CC applications close immediately after launch
If the problem is something different, please let us know the error you see or what is happening on the screen so we can advise you on a solution
Pattie -
Can not log in to Creative Cloud. Repeatedly get "You've been signed Out" ... Rebooted, reinstalled, changed password. God, I am reallly starting to hate this...
[ Private information removed by moderator ]Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
And, just in case you ever have this problem...
BLANK Cloud Screen http://forums.adobe.com/message/5484303 may help
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html
Also, this is an open forum, not a direct line to Adobe support... please do not post personal information that may be harvested by a "spam bot" -
i get the message lightroom V5.5 is availeble, i downloaded it, but i always get the error, lightroon.msi is missing, fault 1714, can not uninstall V5.5 ( and i just want to install that ??? )
Lightroom 4.2 Installation Issue
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I can not update the adobe creative cloud
I can not update the adobe creative cloud
Hi There,
Kindly provide the below mentioned details so that we can assist you appropriately.
OS version:
Error message/screen shot<if any>:
Meanwhile, try the following links.
Troubleshoot Creative Cloud download and install issues
AAM doesn't update to Creative Cloud desktop Application
Thanks,
Atul Saini -
When I try to update, I received "Download Error". Can NOT "Reload Applications" on Creative Cloud? Pls help. Thx
Hello,
could you already study these links:
https://helpx.adobe.com/creative-cloud/kb/troubleshoot-cc-installation-download.html and
https://helpx.adobe.com/creative-cloud/help/install-apps.html
They should solve your problems,
Hans-Günter -
"an error occurred when attempting to change modules" I can not uninstall its grayed out.
I installed lightroom but at opening i have an error "an error occurred when attempting to change modules" I can not uninstall its grayed out.
I fixed the problem myself, no response in chat nor phone (1 hour in hold an no answer) here's the link, step # 5 saved me! Here's the link seems to be a very common problem, hope it works for you! Error changing modules | Lightroom
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My itunes will not update. and i can not uninstall becuse of some supid file it cant find
My I tunes will not update. and i can not uninstall becuse of some supid file it cant find. hence i cant connect to my iphone now that i hav the latest software on my phone.
and i can not uninstall becuse of some supid file it cant find.
What's the name of the file? (Precise text, please.) -
I can not uninstall bonjour or itunes. I get a error message that it is on a netwok resource that is unavailable. help get it off so i can load a newer version.
I had a issue when my bonjour was deleted so I tried to delete all apple itms and then reinstall them but a few are left behind and I can not delete them so that when I try to reinstall itunes a error comes up that it can not delete a older version. Help me delete or fix this.Doublechecking before proceeding:
so that when I try to reinstall itunes a error comes up that it can not delete a older version.
At that point in time is it saying that it can't remove the older version of itunes or the older version of bonjour? (Either could be possible in this context, given your other symptoms, and whichever one is mentioned will make a difference to the treatment method.)
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