I can not update an app cause I have another account????

I got a "You have updates available for other accounts. Sign in to ***@***.com to update applications for that account." when I tried to update an app?
This is not my account and it is appearing on both my MBP's.

Use the email form here  >  Support Mac App Store - Contact

Similar Messages

  • My iphone4s can not update any apps. Nor is it able to download any new apps. What should I do?

    my iphone4s can not update any apps. Nor is it able to download any new apps. What should I do?
    I have two Apple Accounts. One in Switzerland and one in China. I used to be able to updates all of my apps by clicking individual apps. One day I clicked update all by accident. Ever since that, my iphone cannot update any of the apps. Nor is it able to download any new apps. Please kindly let me know how to make the phone back into work with the apps.
    Many thanks.

    I find it difficult to believe that it took you a year to realize your phone was defective.
    Restore the phone as new. Wait a couple of days before adding any apps to see if it's running ok. Then, add apps a couple at a time so that, if any of them cause issues, you'll have an idea which one.

  • I can not update my apps on my iMac all I get is - To update this application, sign in to the account you used to purchase it.   what can I do to fix this?

    I can not update my apps on my iMac all I get is - To update this application, sign in to the account you used to purchase it.   what can I do to fix this?

    Here is the link to the Mac App Store (MAS) forum:
    https://discussions.apple.com/community/mac_app_store/using_mac_apple_store
    You might want to browse or search through that one and then create a new post there if you can't find an answer; I've heard of posts detailing problems with iLife applications if you either buy a used Mac or wipe/reinstall your OS. I'm not knowledgeable enough about that subject, but somebody there should be.

  • My Creative Cloud Desktop app closes suddenly when loads palicativos installed. I can not update my apps. What i do?

    My Creative Cloud Desktop app closes suddenly when loads palicativos installed. I can not update my apps. Already reinstalled the desktop app CC often using adobe cc cleaner. It does not uninstall the normal way. What do I do? I can not contact anyone here in Brazil. I've tried phone, facebook, email and chat.

    Hi etges,
    Kindly check the below mentioned link and revert if problem persists.
    Link:  CC applications crashes immediately after launch
    Thanks,
    Atul Saini

  • Installed 11.0.3 today.  Tried to update apps.  iTunes response was, "You can not update this software since you have not owned the major version of this software."  I REALLY don't understand.  I paid for MANY applications and stole or borrowed NOTHING.

    Installed 11.0.3 today.  Tried to update apps.  iTunes response was, "You can not update this software since you have not owned the major version of this software."  I REALLY don't understand.  I paid for MANY applications and stole or borrowed NOTHING.

    Hi 969Polyglot969,
    You may want to report an issue with the affected apps using the instructions in this article:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    I hope this helps!
    - Ari

  • I downloaded the new version of iTunes 11.0.3 and now I get this error when I go to update Apps...any solutions????  You can not update this software since you have not owned the major version of this software.

    You can not update this software since you have not owned the major version of this software.
    any soultions???

    Same here. Just becoming a nightmare. Updated iTunes and now can't update apps it itself is showing as available updates. Count me in on the latest "You can not update this software since you have not owned the major version of this software." bug.
    Next I have to post about a new problem in iPhoto on a new thread.... it lost the "link" between some but not all photos I have in the library and what it itself posted to FaceBook a few hours ago...
    Incredibly frustrating.
    Imran

  • HT2204 I can't update my app because they have an email and that email is not mine so can log in

    I can't update my app because they have an email and that email is not mine so can log in

    A stranger's Apple ID appears on your Mac in conjunction with an update notice -
    https://discussions.apple.com/docs/DOC-5261

  • I can not update my apps on my devices ! can someone Help me ?

    i can not update my apps on my devices . I have Mac system on my home and office.
    Now, How can i pass this problem ? My network is fine .

    What happens when you try?
    Any info about your issue at all?

  • I can not update my app store and add app

    i can not update my app store

    perhaps xaysana is having the same issue I am with my iPad.  after opening the App Store app, and tapping on the Updates bottom right, there are no Updates available, even though it ways I have 25 updates.

  • My iphone4s can not update the apps while it could download the apps. It shows that the update can not access to itune store.

    My iphone4s can not update the apps while it could download the apps. It shows that the update can not access to itune store. I don't know how to deal with it...

    Many people (including me) are having the same problem at present. There are other threads in the message board with the same complaint.
    There is nothing you can do about it except wait for Apple to fix the problem.

  • You can not update this software since you have not owned the major version of this software.??

    I have recently been having issues signing into my Apple ID and decided to go in and update my email and change my password.
    Since changing my email and password I have been unable to update any of my apps. I receive this error message when trying to update, "You can not update this software since you have not owned the major version of this software."
    I have looked into other forums and communities for a solution to this issue but from what I have read iTunes/Apple has yet to figure out a solution.
    I have also read that the cause of this issue can be linked to two things.
    One, is if you have multiple accounts on one computer. I only have one iTunes account/ Apple ID on this computer. This is my personal laptop and no one else has ever loaded on another account.
    The second cause is linked to the country to which the apps were downloaded in. My computer and Apple ID were both created in the US, however 9 months ago I moved to New Zealand on a one year work holiday visa. Since living in New Zealand for the past 9 months I have been buying and updating apps, it wasn't until today when I received this error message.
    I would really like to find a solution to this problem, but at the very least I would like to know what exactly caused this issue so that others may hopefully steer clear.
    Any help would be much appreciated!
    Cheers.

    I think the issue is that iTunes (for whatever reason) thinks I have two Apple ID's.
    also, to further complicate the issue, when i try updating the apps from my iPod the iTunes store is still recognizing my old hotmail Apple ID. So when I go to enter my password it won't accept because it doesn't match with the old Apple ID, even though it is the same account (just new Apple ID name).
    I have tried signing out within the App Store and re-signing in with my Apple ID but it still brings up my old Apple ID name when I try to update.

  • HT204053 i'm using same apple id for my ipad & ipod but after start using the same apple id on my ipad, i can't upadte my free software, it's showing "YOU CAN NOT UPDATE THIS SOFTWARE SINCE YOU HAVE NOTOWNED THE MAJOR VERSION OF THIS SOFTWARE" so how I ca

    I'm using same apple id for my ipad & ipod but after start using the same apple id on my ipad, i can't update my free software downloaded on both, it's showing "YOU CAN NOT UPDATE THIS SOFTWARE SINCE YOU HAVE NOT OWNED THE MAJOR VERSION OF THIS SOFTWARE" so how i can update my softwares on ipad & ipod using the same apple id

    I think the issue is that iTunes (for whatever reason) thinks I have two Apple ID's.
    also, to further complicate the issue, when i try updating the apps from my iPod the iTunes store is still recognizing my old hotmail Apple ID. So when I go to enter my password it won't accept because it doesn't match with the old Apple ID, even though it is the same account (just new Apple ID name).
    I have tried signing out within the App Store and re-signing in with my Apple ID but it still brings up my old Apple ID name when I try to update.

  • Had to change my password, than i can not update the software since you have not owned the jajor version of this software. What does this mean?

    I could not log into itunes because it said need correct password. So i changed my password and not i can not update my apps. It is like i set up a different account.  the message i receive now is " can not update this software since you have not owned the major version of this software" I do not know what to do. please help.

    I already fixed mine, i used my other apple id to resume its update

  • HT1420 I'm getting this error. You can not update this software since you have not owned the major version of this software.

    My kids did something to itunes and now I'm getting the error.
    You can not update this software since you have not owned the major version of this software. This is the computer that we have always updated our apps on. Does anyone have any ideas for me?

    I have the same thing. It looks like it's the store. What is happening is that instead of the store showing you only the updates for the account you are logged into, it shows you the updates for all of your accounts. So if you try & update an app that was purchased with another account, you get that message. This is a pain, as you have to go through the apps individually (update all just gives you an error) , and then log out & into the other account again to get the rest of the updates.
    Message was edited by: jrentzke

  • I can't update my apps because 'I have not owned the major version of this software' what is wrong?

    Since a few days, I can't update my apps anymore via apps update. I am getting a message that says: you cannot update this software since you have not owned the major version of this software'. What is going on? BTW - I can update by going to the App Store, searching for the app, which is listed as ready for an update, and then clicking....
    Thanks for any help,
    Coosje

    I did, thanks for suggesting.
    1st attempt was a failure. All apps that didn't update on phone (ex. Acrobat Reader, Evernote, Google Drive etc) didn't update on my mac's itune store. same message and an additional one with try later error 100.
    unrelated, (?!)
    wrote to apple support indicating the problem (20-25 mins ago). no response yet, just confirmation email.
    i changed my password (appleid), changed secondary email.
    went ahead and logged-in again with new credentials across all devices, suprise - all apps downloaded fine.
    glitch in the matrix?!

Maybe you are looking for

  • Preview dynamic media files in Adobe Bridge

    This question was posted in response to the following article: http://help.adobe.com/en_US/creativesuite/cs/using/WSA7EB9381-408B-446f-A9F9-030235F3E7B7a .html

  • Firefox 12 won't start after upgrade from 3.6 in Windows XP with SP3

    When I start up firefox after an upgrade to 12 on my Windows XP with SP3 I see the firefox.exe process in Window's Task Manager but it never starts i.e. I never see a browser page. If I try to start it again I get an error message that it is already

  • My computer is acting weird.

    It is telling me that all sites are untrustworthy and applications are not responding well. Finder is not working and I am not being able to update my software. Please help! Everytime, I restarting it, it gives me a message saying that your computer

  • Can't load master files into iPhoto

    I imported photos in iPhoto using an SD card, I downloded them.  At that point I thought tyhey would be in my photo library I downloaded in about 1000 photos.  It says they are in pictures/iPhoto library/masters/ 2013/03/24/2013 etc but I tried to br

  • HT201320 How to separate my business from personal emails?

    I want to separate my business from personal emails. I want to set up another email address. In Linkedin I couldn't use the one I have to set up a company page because it's already associated with my personal Linkedin accoung. Can I create a second e