I can not update my current version of itunes onto my windows computer

I have an older version of itunes because everytime I go to update it, I get an error. Now I have installed the iOS 6 on my iphones and ipods and can no longer connect to the itunes version on my computer.  Also, when I open the itunes, I get a message that states that the itunes on my computer does not include the ability to burn CDs even though I have the proper equipment and computer for this option.  What can I do to fix this?  Honestly....I know NOTHING about computers.  I have tried asking for assistance from Apple but am being told that my products are not under warranty so they don't help anymore.  How am I supposed to continue using the products I purchased if I can't get this fixed?  HELP!!

  have the same issues ; the error reported is "the feature you are trying to use is on an other network resource" and then the install fails when it fails to find the files - Any help would be appreciated.... Dave

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