I can not update my iphone 4 to ios5?

I can not update my iphone 4 to ios5? I get a error message saying that "the iphone could not be resotred, this device isn't elgiable for the requested build.  If anyone ran into this problem please advise if you were able to fix this errror.  Thanks

Thanks to a Apple tech support agent we were able to find out the problem.  If anyone else runs into the same problem.  These are the steps you should take to fix the problem becuase more then likely you have had a jailbroken device on the computer that your using to do the update.
1.
-In TinyUmbrella unchecked the option that says "Set hosts to cydia on exit"
-Press Apply Changes
-QUit TinyUmbrella
2.
-In terminal, write this:
Code:
sudo /Applications/TextEdit.app/Contents/MacOS/TextEdit /etc/hosts
-Press Enter
-Delete all lines that reference gs.apple.com
-Save File
Best of Luck. 

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