I can not update to OSI 5. My computer keeps telling me I have timed out and to check settings and try aagin. I really need to update my software.

I need to update my phone. Do I need to reset the whole phone? If I hit reset will I beable to restore my old information?

For iTunes to get iOS 5.0.1 you need to turn OFF computer FireWall and AntiVirus.

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When I try to open facebook it keeps telling me I have to put password in for settings and then says "not communicating with server. What do I do? It use to be fine

when I try to open facebook it keeps telling me to put password in and then says"can't communicate with server. Use to work fine

I had a very similar problem with using the Facebook App. I couldn't post a photo because the "Password was incorrect". When I went to input it, the email address it had as a Username was also incorrect. I placed a call to Apple Support (I'm within the free 90 days of phone help). They walked me through a few different attempts to fix it.
I ended up Restoring the iPad altogether. Set up as "New". Download the Facebook App. Set that up. Make sure you can post status updates, post photos and attach locations to these. When all that is up and running well, select what you do and don't want to be sync'd to your iPad. Initiate the Sync.
You'll be up and running then. Hope this helps...
Ryan

I loaded adobe reader and I can not open a pdf file. It keeps telling me I need adobe acrobat.

I loaded adobe reader and I can not open a pdf file. It keeps telling me I need adobe acrobat.

What is your operating system?
You don't need Acrobat to view PDF files; can you post a screenshot of that message?
Also, is this a local or online PDF? If online, in what browser?

Running 10.4.11 I can not find the outdated plugins that Firefox keeps telling me I need. Apple Software Update doesn't help with this

I'm running 10.4.11 and am unable to find the plugin updates that Firefox keeps telling me I need on an annoying little popup window that keeps coming up whenever I download a page using Firefox. The pluin updates I need are for Quicktime, Java to name a few. Is Apple not supplying any more plugin update because I'm using an old version of Mac OSX? The firefox plugin page tells me that Apple supppies their own plugins but I don't see any when I use Apple Software Update. Any suggestions?

Do what others do and get TenFourFox - the equivalent of the latest Firefox but built especially for PPC: http://www.floodgap.com/software/tenfourfox/
To enable plug-ins:
Put about:config in TenFourFox's address bar and hit return
Put tenfourfox.plugins in the search box and hit return
Click tenfourfox.plugins.enabled to set it to true
Restart TenFourFox
TenFourFox will now use the Safari Flash plug-in

My computer keeps saying "network connection has timed out" while trying to update what do i do, my computer keeps saying "network connection has timed out" while trying to update what do i do

my computer keeps saying "network connection timed out" when my update to IOS5 is almost finished. Do I need to do something else? can you give me the steps of how to update

If you also disabled the firewall. try the Manual Install in the following:
iDevice Troubleshooting 101 :: iPhone, iPad, iPod touch

HT201412 ON MY iPOD TOUCH 4g, THE SHUTTER WILL NOT OPEN, SO I CAN NOT USE MY CAMERA. HOW DO I RESET IT. i HAVE TRIED TURNING OFF/ON, RESETTING IT AND RESTORING IT, NOTHING HAS WORKED. HELP!!

On my Ipod Touch 4G, the camers shuter is stuck closed. I have reset it, restored it, turned it off/on, nothing has worked. Operating system is up to date. This has been an issue for a while, but it normally fixes itself.

Try here:
iPod touch: Hardware troubleshooting
Also try placing the iPod in recovery mode and then try to restore via iTunes. For recovery mode see:
iPhone and iPod touch: Unable to update or restore

HT4461 Why does my I-phone 5 keep telling me I am in the wrong US store, whenever I try to follow any link to update my apps,?

Every time I try to download app updates or download a new app my phone blocks it and pops up a blue message saying my apple I'd is not recognised in the US store and I need to switch to the UK store- but I can't switch to the UK store.

Open the App Store app, go to the Featured pane, swipe to the bottom, tap your Apple ID and sign out. Tap again and sign back in. The App Store will automatically change to the store from which your account is authorized to make purchases.

TS4268 I have changed my Apple ID ,and passed word got email it was successful,but FaceTime keep telling me I have wrong id or to check my connection,can some one help

Can someone help with my problem ,can,t sign into face time,changed my id and password ,keeps tellin me can,t sign in ,frustrated

Try sign out and sign back in with new Apple ID
Settings>FaceTime>Apple ID

I updated from windows xp to windows 7 and can not get into my itunes account. I get the notice that I am only allowed 5 devices and this isn't a new device just an updated one. How do I get to my itunes?

I updated from windows xp to windows 7 and can not get into my itunes account. I get the notice that I am only allowed 5 devices and this isn't a new device just an updated one. How do I get to my itunes?

Take a look at Apple's document for authorizations -> iTunes Store: About authorization and deauthorization.
You can deauthorize all computers from iTunes. All you have to do is click iTunes Store, click your account name in the upper right corner of iTunes, then deauthorize all.

I can not get Adobe Flash Player to update on my Mac. It keeps telling me to close Safari even though it is closed. I have tried all suggestions on the Adobe site and always get the same results. Thanks for any help

I can not get Adobe Flash Player to update on my Mac. It keeps telling me to close Safari even though it is closed. I tried every thing on Adobe's site to fix the problem with the same results always. I went to Mac's site as well and was told to go to Adobe for a solution. It worked fine since a new Mac in Feb. ,but it will not update now so no Flash Player ay all. Thanks for any help.

[discussion moved to Installing Flash Player forum]

Although the Snow Leopard updated to 10.9.2 Maverisck, so I then installed FCPX 10.1 I can not pour 4k video on your computer because it can not see the Sony FDR Ax100e. Thing left for me to do?

Although the Snow Leopard updated to 10.9.2 Maverisck, so Ithen installed FCPX 10.1 I can not pour 4k video on your computer because it can not see the Sony FDR Ax100e. Thing left for me to do?

Sony has put in a position that the camera was connected with their software called PlayMemories Home . This then allows you to import movies and photos on the computer and then use them in different ways. However, when the camera is connected to the mac and I said Mass Storage USB Connected , then you execute this program I told you about two seconds later , however returns an error message that is: Connect the device to your computer or multimedia support . I do not understand .

I can not attach any files to email or Facebook. When I go to "browse" the window comes up and disappears immediately. I updated browser and Adobe Flash. Restarted computer and zapped pram. any ideas? Please help!

I can not attach any files to email or Facebook. When I go to "browse" the window comes up and disappears immediately. I updated browser and Adobe Flash. Restarted computer and zapped pram. any ideas? Please help!

Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. For instructions, launch the System Preferences application, select Help from the menu bar, and enter “Set up a guest account” (without the quotes) in the search box. Don't use the Safari-only Guest login created by Find My Mac.
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem(s)?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault in Mac OS X 10.7 or later, then you can’t enable the Guest account. The Guest login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode* and log in to the account with the problem. The instructions provided by Apple are as follows:
Be sure your Mac is shut down.
Press the power button.
Immediately after you hear the startup tone, hold the Shift key. The Shift key should be held as soon as possible after the startup tone, but not before the tone.
Release the Shift key when you see the gray Apple icon and the progress indicator (looks like a spinning gear).
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled under Mac OS X 10.7 or later, or if a firmware password is set, you can’t boot in safe mode.
Test while in safe mode. Same problem(s)?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.

After updating I can not get over 1000 songs from my library to play. I spent 2 hours with Apple support and he could not fix it. Anybody got any ideas?

After updating I can not get over 1000 songs from my library to play. I spent 2 hours with Apple support and he could not fix it. Anybody got any ideas?

While not exactly the same, I wonder if this would help? http://support.apple.com/kb/TS1967

My Android Galaxy S5 has locked up and gone into endless loading while trying to update to the Kitkat update. I have set it back to factory settings and tried again and it has locked up again. My phone no longer works. What else can I do?

My Android Galaxy S5 has locked up and gone into endless loading while trying to update to the Kitkat update. I have set it back to factory settings and tried again and it has locked up again. My phone no longer works. What else can I do?

Oh goodness,SLEEPER888. We wish you didn't have this problem while trying to complete this update.You have done quite a bit of troubleshooting on your own. If the phone update does not take, we would need to replace it with the warranty. Is it still locked up?
TamaraH_VZW
Follow us on Twitter @VZWSupport

After updating to 8.1.2 my iPad continues to restart. I tried resetting all the settings and this didn't work. I tried rebooting by holding the start button & power button and it didnt work either. The problem has actually worsened. I can no longer u

After updating to 8.1.2 my iPad continues to restart. I tried resetting all the settings and this didn't work. I tried rebooting by holding the start button & power button and it didnt work either. The problem has actually worsened. I can no longer use my iPad.

You need to restore the iPad.
Use iTunes to restore your iOS device to factory settings - Apple Support
If that will not work, you will need to use Recovery Mode to restore.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

I can not update to OSI 5. My computer keeps telling me I have timed out and to check settings and try aagin. I really need to update my software.

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