I can not use phone.

I live in Japan, and am using treo pro(unlocked) in Japan.
I bought treo last December. And, I had used it until last week.
But, it became impossible to use phone. (It is displayed as no service. )
The network service is vodafone(44020OFTBANK).
That trouble is not solved though I perform a hard reset several times.
Moreover, that trouble is not solved though another sim card was inserted.
Wireless LAN and BT can be used.
Please tell me how to recover my device ?
My English conversation ability is not good.
So I want to solve this problem in this forum.
Post relates to: Treo Pro T850U (Unlocked)

Thank you for the comment.
I accessed that site.
But the site cannot be used now.
And it is commented that contact directly Singapore.
I accessed Singapore site, and contacted Chat-Support.
The operator issued Service Request No, and understood that my device need to repair.
And I contacted Voice-Support, and requested to repair my device.
But the operator did not accept my request.
She said "You should contact the shop in where you bought Treo. And you should request to repair".
The shop that I bought in Japan doesn't accept the repair.
And there is no official shop in Japan.
Why do not Support accept my request?
Please give advice to me.

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to unlock an iPhone
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simple no debate
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