I can open the app store but I can not download apps, my internet is fine, I think the problem is in the settings.

I have an apple account and my internet is fine and I can open the app store but not download apps, I think the problem is in the settings.

What happens when you try to download an app ? If you aren't seeing the price/free button to be able to download them then do you currently have Settings > General > Restrictions > Apps (under the 'allowed content' heading) set to 'Don't allow apps' ?

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I bought OS X Mountain Lion a few days ago from the App Store but it will not download. In the purchased section of the App Store it says 'an error has occurred' in red letters next to the download button. I have been charged for it but not downloaded it?

If i click on the download button in the purhased section nothing happens. if i go into the App store and click download on Mountain Lion there it looks like it is starting to download and opens Lauchpad but it never moves off 'waiting'.
Any help would be great.
Thank you !

Welcome to the Apple Support Communities
Press Shift key on boot, delete Mountain Lion installer from Applications, open App Store > Purchases and download OS X. If it doesn't help > http://www.apple.com/support/mac/app-store/contact

I bought pages on my Imac 21.5 on the app store but it will not download what should I do?

Pages will not download on my Imac 21.5 from app store

Israelboy,
In the Mac App Store, there will be a link labled "Support" in the "Quick LInks" box.
That will take you to: Apple - Support - Mac App Store .
Then click on the "Troubleshooting" link.

Hi, I have bought a later os from app store but am unable to download it, any help appreciated.

Hi, I have bought a later os from app store but am unable to download it, any help appreciated.

I am using 10.6.8 at the moment and have purchased 10.8. from the App Store.
Went through a long process of registering again, twice, sending in a coded number. To be told that the site is busy at the moment.
Not an easy or a straight forward process, with grammatical errors in the wording of documents.
Hey ho, try again tomorrow, day four.
Thanks for replying.

I have an app update on my phone through the app store, but i dont have that app and when i hit update it says the item is no longer available for sale,, but i cannot get rid of the little 1 at the corner of the app store app,, how can i get rid of it

i have an app update on my phone through the app store, but i dont have that app and when i hit update it says the item is no longer available for sale,, but i cannot get rid of the little 1 at the corner of the app store app,, how can i get rid of it,, i have iphone 5

You installed a hacked app, originally from the Mac App Store. It contains the receipt for a different app, downloaded using an account that you don't control. You need to identify and remove the hacked app.
Important: The app you need to remove is not necessarily the one named in the App Store notice. For example, if the App Store says you need to update "Twitter," the hacked app may be "Angry Birds" or something else entirely. Don't make any assumptions about which app you're looking for. To find it, you have to carry out a systematic search.
Triple-click anywhere in the line of text below on this page to select it:
kMDItemAppStoreHasReceipt=1
Copy the selected text to the Clipboard (command-C).
In the Finder, press the key combination command-F to open a search window, or select
File ▹ Find
from the menu bar. In the search window, select
Search: This Mac
from the row of tokens below the toolbar. Below that is a popup menu initially showing Kind. From that menu, select Other...
A sheet will drop down. In that sheet, select Raw Query and click OK or press return.
Now there will be a text box to the right of popup menu. Click in that box and paste (command-V).
The search window will show all the App Store products you've installed. Compare those search results with the list of your purchases from the App Store. To see the complete list, you may need to unhide hidden purchases. If any apps were download from the App Store using other Apple ID accounts that you control, sign in to the store under each of those ID's and check the purchases.
At least one of the items listed in the search window is not among your purchases in the App Store. Move each such item to the Trash. You may be prompted for your administrator password. Empty the Trash.
Log out and log back in. Test.

Hi, I got a virus that does not let me use Safari. I downloaded an av from the app.store but it did not detect anything. I am thinking in formatting the HD. How can I do it and will I lose?

Hi, I got a virus that does not let me use Safari. I downloaded an av from the app.store but it did not detect anything. I am thinking in formatting the HD. How can I do it and will I lose?

1. Force Quit .
    Press command + option + esc keys together at the same time. Wait.
    When Force Quit window appears, select the Safari if not already.
    Press Force Quit button at the bottom of the window.   Wait.
    Safari will quit.
    Relaunch Safari holding the shift key down.
2. Safari > Preferences > Extensions
    Turn those off and try Safari.
3. Safari > Preferences > Privacy > Cookies and other website data:
    Press “Remove all website data” button.
4. If adware is installed without your knowledge,
    download free AdwareMedic by clicking “Download ” from here
    http://www.adwaremedic.com
   Install , open, and run it by clicking “Scan for Adware” button   to remove adware.
   Once done scanning and removing the adware, quit the app by clicking AdMedic in the menubar
    and selecting “Quit AdwareMedic”.

I reinstall the Yosemite due to the wifi issue, when finished, the iMovie was not installed, I try to download it from app store, but it's not free. How can I get iMovie back?

I'm using a mid 2014 13" rmbp. I reinstall the Yosemite due to the wifi issue, when finished, the iMovie was not installed, I try to download it from app store, but it's not free. How can I get iMovie back?

It's something to do with the main user account (not iTunes account) on my Mac because I logged in with another account and it downloaded fine, I installed it on the HDD and even though the date in App Store was 16th October 2014, it is the full installer of 10.10.2.
To try to resolve this problem, I have copied the installer app elsewhere and deleted it but App Store still will not allow me to download it with my main user account yet just allowed me to update iTunes.
I had a brainwave last night that it might have been related to me changing the default downloads folder to one not on my boot drive (to save disk space on my main boot drive) but having changed it back, tried again, rebooted and tried yet again, deleted my App Store preferences. nothing has worked.

After upgrading to Yosemite I have lost iPhoto. It has a cross through it in Finder, but I clicked on it and I was directed to download the latest version from the App store, but it is not available in the Australian store. Can anyone help?

After upgrading to Yosemite I have lost iPhoto. It has a cross through it in Finder, but I clicked on it and I was directed to download the latest version from the App store, but it is not available in the Australian store. Can anyone please help? I am not an advanced user and I would like my photos back, having had no idea I would lose iPhoto in the upgrade!

Thanks petermac87...but for some reason, the only purchases showing are OS. So assuming iPhoto is in Mountain Lion, I was hoping to look under Hidden Items there as you suggested, but there is no option for that. Only option is to download Mountain Lion again, not iPhoto specifically. Any ideas welcome!

I have a MacBook with OS X 10.5.8 and I purchased a Mtn Lion OS up grade and it keeps telling me to install via the Mac App Store, but I can't get the Mac App Store installed on the MacBook it wants at least 10.6.6 so I seem to be stuck . Help

I have a MacBook with OS X 10.5.8 and I purchased a Mtn Lion OS up grade and it keeps telling me to install via the Mac App Store, but I can't get the Mac App Store installed on the MacBook it wants at least 10.6.6 so I seem to be stuck . Help

ChuckPhilyaw wrote:
I have a MacBook with OS X 10.5.8 ...
The first step in Upgrading... is to Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs > http://support.apple.com/kb/SP575
If so... Purchase a Snow Leopard Install Disc...
http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
After the Successful Install, run Software Update to get the latest updates for Snow Leopard and iTunes.
Be sure to make a Backup of your Current System Before Upgrading...

HT4623 I downloaded ios 7, and now i need to accept something in the app-store, but i can't accept it, and now i can't download a thing from the appstore anymore, someone knows how to fix it?

I downloaded ios 7, and now i need to accept something in the app-store, but i can't accept it, and now i can't download a thing from the appstore anymore, someone knows how to fix it?

Why can't it be accepted?
What is "it"?
If help is desired, stop being vague.

I downloaded ios 7, and now i need to accept something in the app-store, but i can't accept it, and now i can't download a thing from the appstore anymore, someone knows how to fix it?

I downloaded ios 7, and now i need to accept something in the app-store, but i can't accept it, and now i can't download a thing from the appstore anymore, someone knows how to fix it?

Hello, Robke100.
I would recommend trying the steps in the article below.
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Once these steps are processed, attempt to accept the terms and conditions.
Also, you can make a purchase via the iTunes Store on the computer. This should allow you to bypass accepting the terms and conditions on the device.
Cheers,
Jason H.

I cannot access the Itunes store, but I can update my apps.

I cannot access the Itunes store, but I can update my apps. I have checked the following per Support:
http://support.apple.com/kb/TS1368
These articles have helped other users resolve connection issues:
Using MSCONFIG to troubleshoot conflicts in Windows Vista
http://support.apple.com/kb/HT2292
iTunes for Windows: iTunes Store Connection Troubleshooting
http://support.apple.com/kb/HT1527
iTunes for Windows: Connection Issues when using Internet Filters, Accelerators, or Firewalls
http://support.apple.com/kb/TS1379
iTunes for Windows: Could not establish a secure connection to the iTunes Store
http://support.apple.com/kb/TS1470
iTunes for Windows: Can't access the internet if proxy settings are incorrect
http://support.apple.com/kb/TS1490

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
Now launch your iTunes and see if it is working now.

I purchased quicken through the app store and it will not download. Can I get a refund for the app?

I purchased quicken through the app store and it will not download. Can I get a refund for the app?

Disable anti virus softwrare if installed
Check your settings in System Preferences > Security & Privacy > Firewall > Firewall Options
Make sure Gatekeeper is enabled
Open System Preferences > Security & Privacy then select the General tab.
Make sure either Mac App Store or Mac App Store and identified developers is selected. If that area is grayed out, click the padlock icon to proceed.
OS X: About Gatekeeper
Then try downloading Quicken > Downloading past purchases from the App Store, iBookstore, and iTunes Store
Just so you are aware, "all sales are final" as noted here > iTUNES STORE - MAC APP STORE: TERMS AND CONDITIONS
But you can at least ask for a refund > Apple - Support - Topic Selection

I have tried to download an app from the App Store for my I phone 4s with iOS 6, it is saying unknown error occured! I have tried turning phone of and signing out of the App Store but it will not let me sign back in saying the same thing, unknown error oc

I have tried to download apps from the App Store, after entering my password it come up with unknown error occured! I have tried signing out of the App Store but it will not let me sign back in again! What can I do?

Newton91 wrote:
I have tried to download apps from the App Store, after entering my password it come up with unknown error occured! I have tried signing out of the App Store but it will not let me sign back in again! What can I do?
Download them to iTunes abd then sync the apps. Make an appointment with Apple and see what the problem is.

I don't know how it happened but my camera was deleted,i tried downloading it from app store but i can't find it there,i tried downloading other photography app but it didn't work for it says my device has no camera.how can i get my cam back?

i don't know how it happened but my camera was deleted,i tried downloading it from app store but i can't find it there,i tried downloading other photography app but it didn't work for it says my device has no camera.how can i get my cam back?

Default apps are part of the iOS and cannot be deleted. Search all home screens and all folders and/or search for it with Spotlight, that will tell you what folder it's in.
Also check Settings > General > Restrictions to see if it has been restricted.
If not found, Settings > General > Reset > Reset Home Screen Layout.

Downloaded pages from app store but still can's save documents. Program says I need to purchase it still.

Downloaded pages from app store but still can's save documents. Program says I need to purchase it still. What do I do?

You need to totally delete the demo version first:
http://www.freeforum101.com/iworktipsntrick/viewtopic.php?t=105&mforum=iworktips ntrick
Peter

I can open the app store but I can not download apps, my internet is fine, I think the problem is in the settings.

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