I can receive a fax but it fails when I try to send one.

I configured an MFP for faxing and I am able to receive a fax from an external source but when I try to send one to the same fax number it fails with the message of
"A communication error occurred during the fax transmission.  If you're sending, try again and/or call to make sure the recipeint's fax machine is ready to receive faxes.  If your're receiving, contact the initiator and ask them to send the document again."
I have run the fax test that is built into the printer and it comes back saying everything passed.  I know the fax machine that I was sending to was working since I just received a fax from that number and when I just dialed the phone number I can tell that it is a fax line by the electronic noise.
When I dial the fax number and send it, the display says connecting...... and after about a minute it prints out the form indicating that it failed.

Hello @bg6886,
Welcome to the HP Support Forums!
I would like to assist you today with correcting the fax sending issue that you're experiencing when trying to send faxes from your HP All-in-One machine. However, before I am able to guide you accurately to a solution I do need to know which HP All-in-One printer you have?
Once I know exactly what HP printer you have I will be able to guide you to adjust settings on your machine to allow for a stable fax sending environment. I look forward to hearing from you!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Similar Messages

  • Just got a new iPod Nano 7gen. Have downloaded and installed iTunes 10.7 and installed succesfully. But iTunes fails when I try to start the program. Have OS X 10.8.2. Moutain Lion. Please help - thanks. Sven

    Just got a new iPod Nano 7gen. Have downloaded and installed iTunes 10.7 and installed succesfully. But iTunes fails when I try to start the program. Have OS X 10.8.2. Moutain Lion. Please help - thanks.
    Sven

    Problem solved. Copied latest file of iTunes Library.itl from Previous iTunes Libraries and replaced it with the original in Music - iTunes-folder.

  • Why will my phone not send any texts?  When I try to send one it says message failed.

    I was receiving texts as of yesterday but today when I try to send a text it tells me message failed would I like to try again.  I received a text this morning but can not reply to it.  It isn't blocked because I tried sending a text to myself and that won't work either.

    We want to make sure you able able to send a text message ditchdoctor912! What is the make and model of your device? When did it start? What messaging application are you using.
    AmberF_VZW
    Follow us on Twitter @VZWSupport
    If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

  • It says message failed when I try to send a message off my iPad

    My iMessage says massage failed every time I try to send out a messages

    1. Messages on the iPad can only be sent to other iDevices
    2. The receiving party must also be registered with iMessage
    Note: The two above conditions must be met.

  • I ask question but no answer when i try to send gifts in farmville or farmtown about 10 names show but cant send or there is no slide bar on side to move, it orks fine with internet explorer and it worked before the new firefox.

    the friends names cant send gifts no slide bar to move names

    Hi!
    I don't have a solution fou you, just a few ideas =)
    You can check what headers response contains with
    response.containsHeader( "your_header_here");
    http://java.sun.com/j2ee/sdk_1.2.1/techdocs/api/javax/servlet/http/HttpServletResponse.html#containsHeader(java.lang.String)
    after that you could set/overwrite those headers that you don't like with, for example:
    response.setHeader("Cache-control", "no-cache,max-age=0,must-revalidate");
    Aparently Pragma and Cache-control headers should be used in pair, as noted here
    http://curl.haxx.se/mail/archive-2005-12/0003.html
    quote:"The author of Bad Behavior points out that RFC2616 requires that a
    Pragma: header to be accompanied by a Cache-Control: header. From what I
    see, it only says "SHOULD" (in section 14.32), but that is still a
    strong recommendation and something to be considered, IMHO."
    I'm a bit sceptical about you needing to cache the file, but if you feel strong about it, you could read this
    http://www.mnot.net/cache_docs/#META
    If you're working on SSL there is supposed to be some kind of validation, certificate or something like that. IE6 and 7 both have strong security measures in these regards. Maybe you should look something up in that direction.
    Hope I helped.

  • 837 - can receive e-mail but cannot send.

    Hi guys,
    I've just installed a 837 at restaurant. The client checks his e-mail via outlook. He can receive e-mail but gets errors when trying to send. Any ideas. Everything else works great.
    Thanks in advance.

    Hi Guys,
    The guru in our office that configured this router
    says that he cannot figure out why we cannot send e-mail via outlook. I put the old router and cable modem back in at the site and we could send and receive e-mail via outlook fine. ( PPOE setup )
    Put the Cisco back in and no luck.
    This is the config file. If anybody can point me in the right direction to make the change I will try it at the site. We are using port 4 (10.100.100.1)to connect to a linksys for public internet access. He is behind the 192.168.100.xxx subnet.
    Hope this helps.
    Thanks in advance.
    ip virtual-reassembly
    ip tcp adjust-mss 1452
    hold-queue 100 out
    interface Ethernet2
    ip address 10.100.100.1 255.255.255.0
    ip access-group 106 in
    ip nat inside
    ip virtual-reassembly
    no cdp enable
    hold-queue 100 out
    interface ATM0
    no ip address
    atm vc-per-vp 256
    no atm ilmi-keepalive
    dsl operating-mode auto
    pvc 0/35
    pppoe-client dial-pool-number 1
    interface FastEthernet1
    duplex auto
    speed auto
    interface FastEthernet2
    duplex auto
    speed auto
    interface FastEthernet3
    duplex auto
    speed auto
    interface FastEthernet4
    duplex auto
    speed auto
    interface Dialer1
    description ip address negotiated
    ip address negotiated
    ip access-group 111 in
    ip mtu 1492
    ip nat outside
    ip inspect myfw out
    ip virtual-reassembly
    encapsulation ppp
    ip tcp adjust-mss 1452
    dialer pool 1
    dialer-group 1
    ppp authentication chap pap callin
    ppp chap hostname [email protected]
    ppp chap password xxx
    ppp pap sent-username [email protected] password xxxx
    ppp ipcp dns request
    ip classless
    ip route 0.0.0.0 0.0.0.0 Dialer1
    ip http server
    no ip http secure-server
    ip nat inside source list 102 interface Dialer1 overload
    ip nat inside source static tcp 192.168.100.250 5631 interface Dialer1 5631
    ip nat inside source static udp 192.168.100.250 5632 interface Dialer1 5632
    access-list 102 permit ip 192.168.100.0 0.0.0.255 any
    access-list 102 permit ip 10.100.100.0 0.0.0.255 any
    access-list 105 deny ip 192.168.100.0 0.0.0.255 10.100.100.0 0.0.0.255
    access-list 105 permit ip any any
    access-list 106 deny ip 10.100.100.0 0.0.0.255 192.168.100.0 0.0.0.255
    access-list 106 permit ip any any
    access-list 111 permit udp any any eq 5632
    access-list 111 permit tcp any any eq 5631
    access-list 111 permit tcp any any eq telnet
    access-list 111 permit icmp any any administratively-prohibited
    access-list 111 permit icmp any any echo
    access-list 111 permit icmp any any echo-reply
    access-list 111 permit icmp any any packet-too-big
    access-list 111 permit icmp any any time-exceeded
    access-list 111 permit icmp any any traceroute
    access-list 111 permit icmp any any unreachable
    access-list 111 permit udp any eq bootps any eq bootpc
    access-list 111 permit udp any eq bootps any eq bootps
    access-list 111 permit udp any eq domain any
    access-list 111 permit esp any any
    access-list 111 permit udp any any eq isakmp
    access-list 111 permit udp any any eq 10000
    access-list 111 permit tcp any any eq 1723
    access-list 111 permit tcp any any eq 139
    access-list 111 permit udp any any eq netbios-ns
    access-list 111 permit udp any any eq netbios-dgm
    access-list 111 permit gre any any
    access-list 111 deny ip any any
    dialer-list 1 protocol ip permit
    control-plane
    line con 0
    exec-timeout 120 0
    modem enable
    stopbits 1
    line aux 0
    modem InOut
    modem autoconfigure type usr_sportster
    stopbits 1
    speed 19200
    flowcontrol hardware
    line vty 0 4
    exec-timeout 120 0
    login local
    length 0
    scheduler max-task-time 5000
    end

  • I downloaded IOS6 a week ago, now, all of a sudden the when I try to send emails the server connection fails. I have tried deleting and recreating the email account, but no good. Any suggestions?

    I downloaded IOS 6 a week ago and just last night the server connection fails when I try to send an email. I tried deleting and recreating the email account several times, but it still doen't work. Any ideas?

    Are you using yahoo? If so, wait it out. Yahoo has had a lot of issues lately and you just have to wait for them to fix it.

  • When I try to send an email message I get smtp error(535) Authentication failed

    I use the email from Stevens Inst. of Tech. I can receive messages,but when I try to send one I get the message: SMTP Error (535) Authentication failed. When I try the same thing in Chrome, I have no problem.

    Contact your e-mail provider.
    Many site issues can be caused by corrupt cookies or cache.
    * Clear the Cache and
    * Remove Cookies<br> '''''Warning ! ! '' This will log you out of sites you're logged in to.'''
    Type '''about:preferences'''<Enter> in the address bar.
    * '''Cookies;''' Select '''Privacy.''' Under '''History,''' select Firefox will '''Use Custom Settings.''' Press the button on the right side called '''Show Cookies.''' Use the search bar to look for the site. Note; There may be more than one entry. Remove '''All''' of them.
    * '''Cache;''' Select '''Advanced > Network.''' Across from '''Cached Web Content,''' Press '''Clear Now.'''
    If there is still a problem,
    '''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode]''' {web link}
    While you are in safe mode;
    Type '''about:preferences#advanced'''<Enter> in the address bar.
    Under '''Advanced,''' Select '''General.'''
    Look for and turn off '''Use Hardware Acceleration'''.
    Poke around safe web sites. Are there any problems?
    Then restart.
    I looked up the error on a search engine.
    http://www.bing.com/search?q=SMTP%20Error%20%28535%29
    Check that you are using the correct user / password.

  • When I try to send email from phone I get message net sign in failed and the messages won't send

    Why do I get the message net sign in failed when I try to send email from my phone? This just started about a week ago and I am unable to send email.

        Hello yinz!
    Let's get those emails sending! When you get the message, does the device prompt you to sign in to your email? If so, does it give you a different error message? The same? What type of email is it? Are you able to send/receive if using the PC? One option is to uninstall, then reinstall the email account from your device. Please give that a try and keep me posted on the results.
    Thanks so much,
    ChristinaB_VZW
    VZW Support
    Follow us on Twitter @VZWSupport

  • My Laserjet Pro 400 will fax only the top on third of the fax page but I can receive full faxes.

    My Laserjet Pro 400 will fax only the top on third of the fax page but I can receive full faxes. But the system works with my older HP Fax Printer. Thank you.

    Hi @&nbsp;
    I suspect your question would be better answered in the HP Enterprise Business Community,  as the HP Laserjet Pro 400 Printer is a commercial model.
    My technical expertise is with consumer products and software, I am sure the commercial folks would be happy to help if you re-post your question for them to answer. The HP Enterprise Business Community is an HP Forum designed for the Commercial and Enterprise customers to help one another. I am sure you will find some HP folks there to help too.
    Click here to view the Printing and Digital Imaging.  When the page opens you will see the option to 'Log in' or 'Register Now' on the right. The commercial forums are separate from the consumer boards, thus you will need to register if you don't already have a commercial account.
    You may find the HP LaserJet Pro 400 Printer support page helpful while you wait for somebody in the commercial Forum to respond to your inquiry.
    Best of luck.
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

  • I am getting a "not delivered" when I try to send a photo from my Ipad or iPhone via iMessage. I can receive photos in iMessage and I can send and receive photos other than with iMessage. I have tried restoring factory settings etc but no luck.

    I am getting a "not delivered" when I try to send a photo from my Ipad or iPhone via iMessage. I can receive photos in iMessage and I can send and receive photos other than with iMessage. I have tried restoring factory settings etc but no luck. Is anyone else having this problem please?

    I've been having this problem too, but here's the catch: originally it was only with my dad, and only sometimes.  Now it's dad and husband, every time!  Pix go through, via imessage, to everyone else, and they go through to dad/husband if I "send as text" after it fails. 
    And the other annoying thing- the blue bar will run all the way, and it will say "delivered".  So I close out of imessage. When I reopen it again, the "delivered" has changed to "not delivered" with the red exclamation point.  I just googled "imessage not sending photos" and founds TONS of people with the same problem, but no solutions.  (I have rebooted phone, reset network settings, with no luck.  I even had to backup/delete/restore my whole phone the other day for a different reason, and hoped that would fix it, but now it won't send to my dad OR my husband (who is on not just the same carrier, but the same family plan as me)

  • I can receive AOL email but when sending email I get an error recipient rejected by server because it does not allow relaying

    Brand new iPhone 4S Verizon. Using AOL. Works (or at least did yesterday) from iPad 2.

    I am having a similar issue.  I have a 3GS.  I can receive email messages, but, cannot reply or send from my iPhone.  When I try to send, I get a message: "A copy has been placed in your outbox.  Sending the message content to the server failed."  I have an AOL account.  The last time I think I sent an email using my iPhone was around 7/4/12.  I spent several hours yesterday with AT&T.  They gave me the phone number for AppleCare.  The technician suggested I begin with this forum before paying for a one time trouble shoot.  He suggested that AOL can only be logged on to one device at a time.  I logged off our PC turned off the phone.  Turned the phone back on.  Went to the outbox and tried to resend a test msg.  I got the same error.

  • I just purchased an ipad and I can receive e-mail but I can't send or reply.  I get a message that the e-mail is in the outbox because the server won't allow 'relaying.'  What do I need to do?

    I just purchased an ipad2 and I can receive e-mails but I can't reply to or forward them.  I also can't send a new e-mail.  I receive a message that the e-mail has been placed in the outbox because the server won't allow 'relaying.'  On my laptop, using the same e-mail server, I am fine.  What can I do to make the ipad2 e-mail function properly?

    Contact whoever manages your email server and ask them what ports and security to use for SMTP from remote locations. ISPs and email admins often require different SMTP settings when sending email when not connected to the server's or ISP's network.

  • I can receive MMS messages but cannot open the file sent...

    I can receive MMS messages but cannot open the file sent. It is just blank. Please help. Thank you.

    Hi there!
    Are you positive that the attached file is compatible with your device? See this KB for information:
    http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB05482&sliceId=1&docTy...
    Cheers!
    Occam's Razor nearly always applies when troubleshooting technology issues!
    If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
    Join our BBM Channels
    BSCF General Channel
    PIN: C0001B7B4   Display/Scan Bar Code
    Knowledge Base Updates
    PIN: C0005A9AA   Display/Scan Bar Code

  • All of a Sudden I can't send emails! I can receive on imail, but not send. any ideas?

    Hi everyone
    I am having issues with my emails that I have set up on my Mac Book Pro.
    I am able to receive them fine, but the SMPT server now won't send any.
    This has happened in the past and I have just deleted the email account, and re-started it... which works fine, until 1 day then it suddenly stops sending again.
    I'm fed up doing this however and want it sorted for good.
    Does anyone have any ideas? Greatly appreciated!
    Stuart

    There are only two things that I can suggest.
    The first is to try the Mail Setup Assistant.
    The other is giving Mozilla's Thunderbird a shot - setup the account and see if it will work with this free email app. I don't like Mail at all - and it gives some people fits around here (I don't know how many times people have posted about problems with outgoing servers using Mail).
    Try both methods - I don't use Mail - I use MS's Outlook (and, before that, Entourage). If the Setup Assistant offers no relief, just try Thunderbird and see if it works with it.
    Good luck,
    Clinton

Maybe you are looking for