I can receive a fax but it fails when I try to send one.
I configured an MFP for faxing and I am able to receive a fax from an external source but when I try to send one to the same fax number it fails with the message of
"A communication error occurred during the fax transmission. If you're sending, try again and/or call to make sure the recipeint's fax machine is ready to receive faxes. If your're receiving, contact the initiator and ask them to send the document again."
I have run the fax test that is built into the printer and it comes back saying everything passed. I know the fax machine that I was sending to was working since I just received a fax from that number and when I just dialed the phone number I can tell that it is a fax line by the electronic noise.
When I dial the fax number and send it, the display says connecting...... and after about a minute it prints out the form indicating that it failed.
Hello @bg6886,
Welcome to the HP Support Forums!
I would like to assist you today with correcting the fax sending issue that you're experiencing when trying to send faxes from your HP All-in-One machine. However, before I am able to guide you accurately to a solution I do need to know which HP All-in-One printer you have?
Once I know exactly what HP printer you have I will be able to guide you to adjust settings on your machine to allow for a stable fax sending environment. I look forward to hearing from you!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
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You may find the HP LaserJet Pro 400 Printer support page helpful while you wait for somebody in the commercial Forum to respond to your inquiry.
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Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP -
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Cheers!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Hi everyone
I am having issues with my emails that I have set up on my Mac Book Pro.
I am able to receive them fine, but the SMPT server now won't send any.
This has happened in the past and I have just deleted the email account, and re-started it... which works fine, until 1 day then it suddenly stops sending again.
I'm fed up doing this however and want it sorted for good.
Does anyone have any ideas? Greatly appreciated!
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The first is to try the Mail Setup Assistant.
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