I can receive calls but I can't hear anything at all when I answer it.

My phone rings but I cannot hear anything when I answer it.  I can also make a call but don't hear it ringing, or anything when it is answered.  Can anyone help please?

Contact Apple or AT&T. You probably have an issue with the "cell radio" in the device. They most likely will replace it, so back it up before you take it in.
Basic troubleshooting steps.
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