I can receive emails but can't send
When I set up my email account, I'm not sure I did it correctly as I can receive emails but cannot send them. I have a Shaw Webmail Account and my email address is [email protected] Can you please help me fix this problem.
Thank you!!
Rene
Read this:
http://support.apple.com/kb/ts3899
Similar Messages
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I can receive emails, but I cannot send emails. This just started happening. I have an iPhone and I can send emails from my phone fine. It's just not working on my Macbook. Every time I try to send an email it goes straight to my outbox. Can anyone help?
Thank you for heading me in the right direction. I reset my Mail account for Outgoing Mail Server to outbound.att.net:(customer ID)@att.net (instead of smtp.att.yahoo.com, per Apple's online troubleshooting information). I'm not sure what "(Offline)" means when it appears at the end of my Outgoing Mail Server (SMTP)?? In the Advanced box I clicked on "Use custom port: 465" and checked "Use Secure Sockets Layer." Authentication: Password; I have correct User Name and Password put in. After doing all this, when I try to send emails again today, they go directly to the Outbox and sit there.
What's curious is that my first sent email this morning did go out using the Outgoing Mail Server, smtp.att.yahoo.com: (customer ID)@att.net(Offline) but subsequent emails I tried to send with this server were rejected with the message: "Cannot send message using the server smtp.att.yahoo.com (etc.). The SMTP server doesn't support TLS(SSL) on port 587. Verify your account settings and try again." That's when I tried resetting my Outgoing Mail Server to outbound.att.net (etc.), as mentioned above, and was unsuccessful in sending out any further emails. I guess my next step is to contact my email service provider, AT&T, and see if they can help me. Thanks, again, for taking the time to respond and for giving me your input! Much appreciated! -
Help! I can receive emails but I cannot send them. I have recently changed my password. What am I doing wrong?
You need to open Mail>Preferences>Accounts>"Account Information" tab>and there input the required information for your Outgoing Mail Server (SMTP). Your Internet Service Provider will have the required information to give you to input here. Make sure that you also click at the end of the line "Outgoing Mail Server" on the arrows to get the dropdown list, and there click on "Edit SMTP Server List" and fill in the data in that resulting window also.
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I can receive emails but i cant send them through my school network
I can receive emails but i cant send them through my school network.... its a @student.umass.edu the tech at the store used the host names as mail-c.oit.umass.edu. The outgoing mail server he put in was smpt.mail-c.umass.edu can someone please help me?
Did you already check this article? iOS: Unable to send or receive Mail
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I have a tiscali email account set up on my iPhone it receives emails but will not send - any one had the same issue ?
Of course you can't it is a generic document for use worldwide on every carrier mail service
The link will tell you how to set up with the info you will have received from TalkTalk when they installed your broadband
You just add that info for SMTP settings
in iPhone
settings>>>>mail contacts a7 calendars>>>chose relevant service (tiscali or TT which ever it is called >>>outgoing mail server
all as decribed in the above document
now read the doc again and follow the instructions once you have established the correct settings from your
TT documentation -
My iPad 2 will receive Email but will not send it . Any Suggestions ?
I have recently acquired an iPad 2 which I have attempted to set up .
It will receive Email but will not send Email .In outgoing mail I have
SSL turned on and the server Port is 465 . I have previously tried Server Port 993
and Server Port 857 with negative results. Any suggestions ?iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
Today tring to send email and it just sits there and thinks.... can receive email but not send even a two word message ..any ideas ???
Check your connections with Mail->Window->Connection Doctor
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TS3274 CAN RECEIVE EMAIL BUT UNABLE TO SEND
I can receive email but am unable to send.connection to the outgoing server 212.74.112.120 failed message appears
Check in Settings > Mail, Contacts, Calendars > [Your email account] > Account > SMTP and be sure your settings and user credentials are correct.
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I can receive email through my local carrier but unable to send emails. This also applies when I want to send messages.. This just occurred in the last few days.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
iPhone, iPad, iPod touch: Microsoft Outlook 2003, Outlook 2007, Outlook 2010 may not display contacts and calendars after sync
http://support.apple.com/kb/TS1944
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Delete Email on the iPad
http://ipad.about.com/od/iPad_Guide/ss/How-To-Delete-Email-On-The-Ipad.htm
How to Mass Delete Emails from iPhone and iPad Inbox (with video)
http://suiteminute.com/how-to-mass-delete-emails-from-iphone-and-ipad-inbox/
How to add, send and open iPad email attachments
http://www.iskysoft.com/apple-ipad/ipad-email-attachments.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iCloud: Create a group and add contacts to it
http://support.apple.com/kb/PH2667
eMail Groups - You can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
HT5085 I can receive emails but I cannot send them
I can recieve emails but cannot send them
Go to Mail>Preferences. Select the account that you cannot send e-mails. What does the line item, "Outgoing Mail Server" say? If none is selected, select one that best associated with the account.
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Mail receives email but does not send
Hi,
I've just started to use Mail and am now using it to send and receive an email account that I used to run through Thunderbird on my Windows machine.
Mail can receive email for me, but it won't send it. When I try to send email, first I get an error message:
“... does not appear to be a valid email address. Please check the address and try again.
Then another:
This message could not be delivered and will remain in your Outbox until it can be delivered.
Verify that you have addressed this message correctly. Check your SMTP server settings in Mail Preferences and verify any advanced settings with your system administrator.
What's the problem? The settings are the ones I've been using for years. This is the only thing in OS X that hasn't worked yet!
Any help would be great.
Cheers,
PhilHi,
I just thought I would jump in here because last night I starting having this same problem. I have used Mail for years for my POP accounts (I have about five that I access through the program). I can receive mail; however, I cannot send it. I receive messages like:
"The server response was: relaying mail to hotmail.com is not allowed"
When I try sending the mail through my .mac server, I receive a message that tells me I am not recognized as a .mac member.
However, I can log into my ISP webmail and my .mac account just fine.
I have tried deleting the account and readding it; this hasn't made a difference to the outgoing error message. I use my ISP server to access email, etc. The Server Port Number I use is 110 for the POP accounts and 143 for the .mac, and I have selected None for authentication. There is a discrepancy in server ports. In the general account information settings, the server number is 25; in the advanced account settings, the server number is 110. Changing both numbers to 110 hasn't made a difference, and I cannot alter the port setting in the advanced settings.
Additionally, I can send email to myself or any of my accounts through my ISP--it is only messages to email addresses with different ISP's that I cannot send messages to.
Any ideas?
Thanks.
lsb -
Mail receives emails but won't send
I receive emails from my hotmail account, but I am unable to send. Have tried deleting account and reentering it. Have deleted my outbox and the circle is still spinning around next the the 'sent'. This is annoying Apple - sort it out!!!
Hi emibarwell
I am in the UK and eventually found the problem was due to my BT Home Hub Router.
I found this fix below on https://discussions.apple.com/thread/4604180?start=15&tstart=0
It worked for me. If you can't link to the URL, here is the body of the text
There's an issue related to the BT homehub that is providing a hostname that is "syntactically incorrect" for several smtp server.
Here's how you can fix it.
Using your internet browser, go to the address "192.168.1.254
- Follow instructions to reset your password if asked.
- Then go to "Settings", then "Advanced Settings" and "home network"
You will see there all the devices that are connected or that has been connected before. It's gonna be easyer if yout computer is the only one connected.
Your computer should have a name like "unknown-xx:xx:xx:xx:xx ...
Click on this name, chose another name without any special characters, like "macbook" for exemple.
And then click on "apply"
- restart your computer.
That should fix the issue.
Credit goes to vincentfromcork for providing me with the solution. -
I've recently changed my broadband provider. My email address is provided by my previous broadband provider (although it was obtained seperately -prior to - my broadband deal). Since I've changed my Mail still collects mail from the email address provider but is no longer sending from Mail.
Funnily enough if I send an email direct from this provider they send without any problems.
I've checked the preferences and nothing seems to have been altered.
Confused.Do I understand this as saying you changed "broadband providers", i.e., ISP's, and you are trying to send and receive email through your old ISP's mail servers? I hope I misunderstood that because you of course need to use your new ISP's mail servers.
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Not able to receive email but able to send
I am not able to receive my emails, but I am able to send? Comcast said all my settings were correct and I am able to view my email if I go and log into my comcast acct.?
Mail: Troubleshooting sending & receiving email messages
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TS3899 receive emails , but unaible to send emails . why?
unaible to send email but able to receive . Why?
When you're helpful in the forums, the people who post questions (like you) will say that your answers are either helpful or answered their question. When I give helpful answers to fix people's problems, I get points. The more points you get, the more privilages in the forums you get like the ability to moderate inappropriate posts
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My email was fine up until about a week and a half ago. I recieve mail, but cannot send email without the box popping up asking for a password?
Get new Mail - workaround
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