I can recharge my Zen Micro VIA USB, but I cant transfer songs....

Hello,
Using the USB Port on my PC, I can successfully recharge my Zen Micro. But for some reason, I cant transfer music to it. Whenever I go to the "Zen Micro Media Explorer", I always get an explorer error for some reason, and it says "Zen Micro Not Connected"
I try other programs, such as WindowsMedia Player, real player, and NOTMAD Explorer, and they cant connect to the Zen Micro either (player not connected error)
Does anyboy know why? And can anybody please help.
Thanks in advance.

Thanks for all the input.
I've Solved the problem!
I called up Creative Tech Support, and they said to reinstall the software, which I did. Now it works perfectly. Thanks for all the support though. I think Creative's tech support is good, not as bad as people claim it to be.

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Some questions about the correct way to recharge the zen micro batt

Ok..i don't think this is convered in the FAQs.
I copied this from the FAQ----At the present moment, the only possible way to avoid the standby loss is removing the battery after you finish listening to music. Gi'ven the wear and tear resulting, this is not really an option. It will help, though, if you prime your battery correctly, recharge it often (topping it up, not only resorting to full recharges),
Ok...my question--
) to preserve battery life span, shouldn't we wait for the player to die off complete, for example when it starts to display "low battery" before we recharge it's Does this post mean that we shouldn't actually wait for the battery to be complete;y drained off before a recharge? Does it mean we should always recharge, say when there's one bar left?
2) Before doing any music transfer using the computer, should we always make sure the zen micro was fully charged first before the transfer since USB port also serves as a charger. I tried using a completely drained player before music transfer and the player stops charging after 3 hours, which shouldn't be the case because USB always take a longer time to charge (i was told twice as much) and true enough, after deplugging from the USB port, the player starts charging again. Note that this always happen, meaning i can never get a complete 5 hours charge using the USB. What is wrong? And after such charge from USB, i noticed that the battery life the next day is like one third of what it usually last when i charged it through a charger...
I know this is a long post but can someone tell me the correct way of charging?
Thanxs!

immunophilic wrote:
Ok..i don't think this is convered in the FAQs.
I copied this from the FAQ----At the present moment, the only possible way to avoid the standby loss is removing the battery after you finish listening to music. Gi'ven the wear and tear resulting, this is not really an option. It will help, though, if you prime your battery correctly, recharge it often (topping it up, not only resorting to full recharges),
This is from JazzMC's FAQ right? (I added a link to this a day or two ago from the main FAQ post) I hadn't spotted this before and I don't agree with most of this. The wear and tear is minimal, but it's more a case of practicality that removing the battery is a pain. Also priming is not really that important with Lithium Ion, and topping up won't make any difference to the battery drain.
) to preserve battery life span, shouldn't we wait for the player to die off complete, for example when it starts to display "low battery" before we recharge it's Does this post mean that we shouldn't actually wait for the battery to be complete;y drained off before a recharge? Does it mean we should always recharge, say when there's one bar left?
Look in my Nomad Primer, which is essentially a distilled version of the information from BatteryUni'versity.com. Top-up charges prolong the life of a Lithium Ion battery. These are all reference in the FAQ.
2) Before doing any music transfer using the computer, should we always make sure the zen micro was fully charged first before the transfer since USB port also serves as a charger. I tried using a completely drained player before music transfer and the player stops charging after 3 hours, which shouldn't be the case because USB always take a longer time to charge (i was told twice as much) and true enough, after deplugging from the USB port, the player starts charging again. Note that this always happen, meaning i can never get a complete 5 hours charge using the USB. What is wrong? And after such charge from USB, i noticed that the battery life the next day is like one third of what it usually last when i charged it through a charger...
Because of the Micro's design there will always be a difference in the amount of power it can pull via USB vs. the drain when copying files to it. USB is slower to charge than the mains adapter, but it should charge fully given time (which could be twice as much as using the mains adapter).
There is a known issue with the battery draining on the Micro, but you should know this having read JazzMC's page. This is the reason the battery is so low the next day.

Charging Zen Micro by USB Po

I am planning on purchasing a Zen Micro. I am new to mp3 players so this will be my first one. I dont understand how you can charge them through a USB Port. Will someone please explain to me how this works.

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As long as the Micro driver is installed on the host PC, charging will occur on any recognized connection (USB. or 2.0 or via a hub).
If there is no driver on that PC, and if the firmware is other than the contentious latest revision, then charging will not occur. Similarily for 3rd party chargers vs the Creative AC adapter.
The AC adapter works in all cases. A 3rd party charger needs to have the new firmware and one of its modes (driverless charging or Lock Charging) ON, and then charging occurs.
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<IMG src="http://www.stainlesssteelrat.net/Pictures/2005223/Image2.jpg">
If WMP is seeing your player this is a good start.
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I can recharge my Zen Micro VIA USB, but I cant transfer songs....

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