I CAN REPRODUCE AT WILL the Apple Screen of Death

I've been tip-toeing around my iPhone for week afraid I might send it into "reboot"... "just Apple" mode. Just when you it's restarting... 20 minutes, 30 minutes.... hours later (until it does). Still just Apple. I've read the forums and tried all of the tricks and I can only get it back up and running if I completely restore the phone. Luckily I got into the mode of doing it's 3-4 hours back up every other night. (Don't get me started on that).
I can't solve the problem, but I now know what I will stop doing. Here are the steps that I have used to semi-brick my phone:
1. Wait until an update is available in the App Store (on the iPhone).
2. On the iPhone initiate the update of the App.
3. Wait a few seconds for the app to appear to be downloaded on the home screen.
4. Then go BACK into the App Store (while the other app is still upgrade... I would assume it would pause or whatever)
5. I then went in to the Search section of the App Store, which already had a few apps displayed from a previous search. I clicked on one of them to view the description.
6. At this point the phone is completely unresponsive. The grid cleared, but the description never came. So I tap a few other tabs in the App Store, hit the home button a few times.... then BOOM. Apple Screen of Death.
I'm restoring again (this is my 5th time). I am 100% certain that I closely if not exactly went through the same steps go have the problem occur. Don't shoot me... I know I'm an idiot, but at one point I was hoping the firmware would resolve the issue. Then last time I just got cocky.
The other 2 time that I crashed I was using app's that I had troubles updating on the iphone. They were larger apps and I was doing other things while the update was going.
So my advice.... do your app downloads and updates on you computer. If you HAVE to do them on the phone, kick it off and stare at its progress bar... keep it awake until finished.
Not sure if that helps anyone, but I thought I'd throw this out there. Off to add a bug report to Apple.

*Honestly people here is the solution! I promise it works!*
*Go into iTunes Edit/Preferences the last tab sync disable auto sync for all iPod and iPhones. This does not fix it it is just the first step do not stop here.*
*Next connect your iPhone to the computer. Once it shows up in iTunes go into the last tab Applications. Uncheck sync all apps. not Click apply. Now click sync. it will remove all the applications! After it is finished unplug the iPhone. I bet you will have at least one app still on the Iphone, maybe more. Hold any icon down until they jiggle. tap the x's and delete all the remaing apps. You may notice after you delete each app that a little spinning circle is next to your 3G icon on the top right hand side. Let it finish spinning before you delete the next app.*
*Once you have deleted all the remaining apps (That had corrupt data that was causing your long back ups!) do a hard reset. To do this hold the sleep/wake button and the home button until the red slider appears at the top of the screen. Slide it over and the phone will power off. You will again notice the spinning circle. Once it finishes wait a few seconds and power the iPhone back on by pressing the sleep/wake button.*
*While it is booting back up go into iTunes again turn the auto sync back on! Now connect the iPhone to the computer, let it backup and sync. I bet you a million dollars it goes so fast you want to cry or laugh. Now after it finishes go back to the applications tab. Click sync apps again, but make sure you have the 2nd circle checked. This box is sync selected apps. Make sure all the boxes are unchecked! Now slowly begin adding apps back to the iPhone. I have done as many as 5 at a time. Check the boxes then click apply, then sync. It will backup then add the applications and sync all other information.*
*Someone try it and confirm to these people it works. I'm willing to put money on it! I have done it on both my iPhones and 4 others.*
*Here is the kicker! DO NOT update or install apps from the phone! Only use iTunes to install and or update apps until they get the bug fixed!*
I am willing to bet that corrupt or jsut apps are causing a load of the issues people are having.

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Stuck on the apple screen till death...

It seems whenever I charge my iPod, it goes to th charging screen for just a minute or so, then goes straight to the apple screen. Regardless of whether or not I keep charging it, it stays stuck on the apple screen.
If I unplug the iPod while it charges, it stays o th apple screen until the battery dies.
If I leave it plugged in, it stays on the apple screen for a very long amount of time then suddently flases white and turns off. It then restarts itself and goes straight to the apple screen again. Then the process repeats.
I have tried plgging it into my computer but iTunes will not recognize that it is in there anymore. My computer doesn't acknowledge its presence either.
I have also tried the iPod reset by holding down the sleep and menu buttons down together, bu nothing really happens. I can turn it back on but it will get stuck at the apple screen again until it dies.
Anyone know how I can get past this apple screen and get to my menu again? Or how I can get my computer/iTunes to recognize it when I plug it in?

Try to force your iPod into recovery mode. Disconnect it from the computer's USB cord. Turn it off if you can by holding the sleep/wake switch until you see the red slide to off. Press and hold the home button while plugging it into the computer's USB cord. Continue holding the Home button while iPod starts up. While starting up, you will see the Apple logo. When you see "Connect to iTunes" on the screen, you can release the Home button and iTunes will display the recovery mode message. http://support.apple.com/kb/HT1808
Then you can restore your iPod: http://support.apple.com/kb/HT1414

Can't get past the Apple screen

Hi. My Powerbook froze - its memory is nearly full. But when I restarted, the grey screen comes up, with the Apple logo, and nothing else happens. It's critical that I get this working, and I really appreciate any help.
Thanks, Ol

Hi, olparker. You're probably confusing memory (RAM), which is emptied whenever you restart the computer, with hard drive storage space, which isn't, and which is almost certainly what you have too little of. If your PB and the data on it are important to you, then presumably you've backed up all your data on other media. If that's the case, what you need to do now is get access to the files on the Powerbook's hard drive and delete some of them. If your data isn't backed up anywhere else, you may have to decide to give some of it up permanently.
The operating system on the hard drive needs a certain amount of free space on the drive for its own use. Without that amount of free space, it can't run, and that's probably why your Powerbook doesn't start up now. You'll need to start up from some other suitable disk or volume that gives you access to the Finder.
If you have a bootable clone of your internal drive on an external FireWire drive (the most convenient and useful form of backup), simply start the Powerbook from that drive, and use the Finder to trash files from the internal drive and empty the Trash. If you don't have a bootable clone, but you do have access to another Mac with a Firewire port, connect the Powerbook to it in Target Disk Mode and use the host Mac's Finder to delete files from the Powerbook's drive.
Throw away 2-5GB of files, but start out by trashing just a few items at a time and emptying the trash after every few files. Paradoxically, it takes free space even to empty the Trash, and loading the Trash up with too many files before emptying it may make it impossible to empty.
Choose large files to remove. Movies, music, and photos are often the largest files stored on a computer, apart from a few very large applications (notably iDVD). If there are large applications on your hard drive that you could easily reinstall from original source discs, those are good candidates for removal too.
If you can't comfortably reduce the amount of stuff on your drive to create 5GB of free space and maintain it indefinitely, you need a larger internal hard drive in the Powerbook ASAP. 5GB of free space is the smallest amount you should plan to maintain at all times. You can make do with a smaller amount (2-3GB) as a very short-term expedient, say for a week or two, but doing something as simple as burning a CD (never mind a DVD) under those conditions could easily put you right back where you are now, with a nonfunctional PB. With any drive of 60GB or larger, aim to maintain 10% of it as free space at all times.

Can't get past the blue screen of death

I woke up this morning to discover my computer froze on the screensaver sometime last night. I restarted and after the grey apple screen got a blue screen which shifted to a lighter blue screen with the mouse cursor and it never moves beyond that. My Applecare expired in July. Here's everything I've tried:
-I was running Leopard, so put my Leopard disc in to startup from it and run Disc Doctor, it weirdly spits it out, while I'm holding 'C' and right about the time it should startup from it.
-I zapped the PRAM
-I reset the SMU
-I tried running tech tools from the Apple Care Disc, it spits that one out too
-I restarted in 'single user mode', ran fsck and it corrected a couple things but no change
-I put in the Tiger Install Disc that came with the computer, I'm able to startup from that and I go ahead and run disc doctor. nothin
-I run hardware test, the extended version, everything passes, calming my fears about the logicboard, video card, etc
-I restarted from the Install Disc and perform an Archive and Install of Tiger. It all goes smoothly, except now it goes from the grey apple screen and freezes at the first blue screen, not making it to the lighter one with a cursor.
-I retry using the Apple Care Disc with Tech Tools and instead of spitting it out, it takes a really long time to load and come up with 2 blue squares overlapping on a black background, a Tech Tools Glow Plugin finder window comes up in one of them and then everything freezes with weird red pixels across the top of the finder window. ODD
-NEW EVENT, it can boot in Safe Mode in Tiger. What should I do from there?
Any help would be greatly appreciated.

It reads the disc when I have it running in Tiger Safe Mode, but won't startup from it. It no longer spits it out, but the disc spins and spins and the fan runs hardcore for a few mins and nothing beyond the blue screen.
I do have another Mac, but its an older powerbook from work and I can't really do much on it. The powers that be control pretty much everything on it.
In theory, would a clean install (from my Tiger disc) take care of this all? I'm considering getting another external harddrive to backup everything and then just whiping the harddrive and starting over.

My IPod touch is frozen on the apple screen how can I move past the screen

My IPod Touch is frozen and I can't get passed the apple screen how do I unlock it

Have you tried a hard reset yet? To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear. If that doesn't work, you'll need to connect the iPod to your iTunes library in recovery mode using the instructions in the Apple support document below and restore it.
iOS: Unable to update or restore
B-rock

Apple Screens of Death, Flickering, and Black-outs Galore

Should I downgrade to the older version? 2.0 seems to be filled with new problems.
Since I upgraded it, I've gotten the apple screen of death several times, including today. I can usually fix this problem by resetting it.
Today, it just blacked out. I couldn't get it to work. I tried syncing it and it seemed like it was syncing, but I still couldn't see anything on the iPhone. Not even the Apple logo.
I disconnected and reconnected it, and it attempted to upgrade its software (even though I'm on 2.0). Tried again, and it couldn't detect the iPhone anymore and said it needed to restore.
Still no screen. I did one final sync, and the screen showed up and it was working again.
At work today, I received an important business call. While speaking with a prospect, I had to look something up in Omnifocus on my iPhone. As soon as I clicked on the app icon, it gave me the Apple screen of death. I wasted about 10 minutes resetting it.
On 1.1.4, I had always had issues in the "voicemail" section where the screen would flicker on and off. I've got the same issue now; it's just work. I try to listen to my voicemail, and instead I have to wait for my screen to actually show up as it flickers on and off, with long periods of "off."
Then there's the battery life issue. I was only in work for 6.5 hours today, and it was fully charged when I arrived at work. I had 3 or 4 phone calls on my cell, lasting about 30-40 minutes altogether. That's pretty much all I did on it. Once it was time for me to leave work, I had under 20% of battery life left. That's pathetic.
What is Apple doing to address these problems? The MobileMe homepage still isn't up for most users yet.
Who else has these issues? Has anybody managed to solve them? If I need to restore, I will. I just don't want to do that if it won't fix it.

GregMayne wrote:
i figure it is the logic board. and no it has never been changed. yes i have the box, the code. i keep everything for situations just like these and somehow they still try to **** me over.
Do this.
Go to the Apple Support page and type in your serial number. When the screen comes up showing that Serial number having Applecare extended warranty take a screen shot of it or Print it out to a PDF file and then Print a Hard Copy of either of those things. Take that with you when you take your Mac in to be looked at.
Good Luck with the Lenovo. I hear they are the same quality as when IBM was making them. Personally I have always used Dell Business Class notebooks and have never had any problems with them. Still have one that is going on 11 years old and it still runs as good as the day I bought it, actually a little better because I've upgrade the CPU, GPU. RAM and HDD.

My ipod Classic hangs and freezes on the apple screen. It will not do anything. I tried to restore using iTunes, but came out 1415 error code, and cannot do anything about it.

My iPod Classic which I rarely uses. I try to refresh it and put new song into it.
As I try with iTunes, it runs very slow and show that it had problem, need to restore it.
When I tried, it will not and hangs, also slows my HP Win 7 system immensly.
I tried to reset, pressing the middle and menu botton, now it hangs on the apple screen and remains there forever.
What is the problem and how can I solve it?

The screen is telling you to connect the iPod to your computer and restore via iTunes.
iTunes: Backing up, updating, and restoring iOS software

Hello, so today I realized that my iPhone with iOS 6 is frozen on the music. I can get back to the home screen but I can't get the music player to work because its frozen on the w's and will not respond to touch. I would be grateful for any help on this.

Hello, so today I realized that my iPhone with iOS 6 is frozen on the music. I can get back to the home screen but I can't get the music player to work because its frozen on the w's and will not respond to touch. I would be grateful for any help on this.

Hi deamayfield,
Thanks for visiting Apple Support Communities.
If your Music app is unresponsive, try restarting/resetting your iPhone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Best,
Jeremy

I am unable to get past the apple login screens on my iPad to access my settings menu for a new home network. My password is not recognized so I cannot even get into the settings mode to make a chance. How can I get past the Apple logins?

I am unable to get past the apple login screens on my iPad to access my settings menu for a new home network. My Apple password is not recognized so I cannot even get into the settings mode to make a chance. How can I get past the Apple logins?

Hey Dpcupcake,
If you can not get past the sign in screen on your iPad, you will need to use the steps in this article to recover use of your iPad -
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Thanks for using Apple Support Communities.
Happy computing,
Brett L

My MacBook Air can't get past the gray screen with the apple logo. What's the fix?

My MacBook Air can't get past the gray screen with the Apple logo, so I can't login. Does anyone know the fix for this?

Take each of these steps that you haven't already tried. Stop when the problem is resolved.
Step 1
The first step in dealing with a boot failure is to secure your data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since your last backup, you can skip this step.
There are several ways to back up a Mac that is unable to boot. You need an external hard drive to hold the backup data.
a. Boot into Recovery by holding down the key combination command-R at the startup chime, or from a local Time Machine backup volume (option key at startup.) Release the keys when you see a gray screen with a spinning dial. When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in the support article linked below, under “Instructions for backing up to an external hard disk via Disk Utility.”
How to back up and restore your files
b. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, boot the non-working Mac in target disk mode by holding down the key combination command-T at the startup chime. Connect the two Macs with a FireWire or Thunderbolt cable. The internal drive of the machine running in target mode will mount as an external drive on the other machine. Copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
How to use and troubleshoot FireWire target disk mode
c. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to boot, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can boot now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Before reconnecting an external storage device, make sure that your internal boot volume is selected in the Startup Disk pane of System Preferences.
Step 3
Boot in safe mode.* The instructions provided by Apple are as follows:
Shut down your computer, wait 30 seconds, and then hold down the shift key while pressing the power button.
When you see the gray Apple logo, release the shift key.
If you are prompted to log in, type your password, and then hold down the shift key again as you click Log in.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
*Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t boot in safe mode. Post for further instructions.
When you boot in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, your boot volume is damaged and the drive is probably malfunctioning. In that case, go to step 5.
If you can boot and log in now, reboot as usual (i.e., not in safe mode.) If the boot process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 4
Sometimes a boot failure can be resolved by resetting the NVRAM.
Step 5
Launch Disk Utility in Recovery mode (see above for instructions.) Select your startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it produces. Look for the line "Permissions repaired successfully" at the end of the output. Then reboot as usual.
Step 6
Boot into Recovery again. When the OS X Utilities screen appears, follow the prompts to reinstall the OS. If your Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Note: You need an always-on Ethernet or Wi-Fi connection to the Internet to use Recovery. It won’t work with USB or PPPoE modems, or with proxy servers, or with networks that require a certificate for authentication.
Step 7
Repeat step 6, but this time erase the boot volume in Disk Utility before installing. The system should automatically reboot into the Setup Assistant. Follow the prompts to transfer your data from a backup.
Step 8
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store to have the machine tested.

Iphone is frozen on the apple screen. Was freezing and so turned it off and now it will not reboot?

My iphone started acting slow and would become frozen as I tried to re-download facebook. I turned the phone off and now it will not turn back on and stays frozen on the apple screen. Is it possible that viruses can be downloaded on the iphone?

Try a force restart by holding the power and home button down at the same time. One of two things will PROBABLY happen; 1) It will boot into iOS as normal. 2) You will get an iTunes logo with a USB cable at the bottom. If the second happens you will need to plug it into iTunes to do a restore. If neither of these happen, force restart again. Once the phone powers off, let go of both buttons and push and hold the home button and plug the phone into iTunes. This will force the phone into recovery mode. Proceed with a restore at that point.

I would like to connect my Apple TV 3rd gen to a projector and not an HD TV (so I can watch movies on the big screen). Are there any decent price compatible projectors? Good quality but not professional! Many thanks

I would like to connect my Apple TV 3rd gen to a projector and not an HD TV (so I can watch movies on the big screen). Are there any decent price compatible projectors? Good quality but not professional! Many thanks

Thank you for the answer, I suppose the main thrust of my enquiry is to find out if 65 MBits is my ATV theoretical limit of reception. If that is the case then I am happy as a Pig in Mud
I may have allowed myself to become a victim by listening to Fanbois posting elsewhere who always seem to go one better than everyone else. Now I have learnt two things Today; 65Mbit/s = Good enough and only read the apple forums.
Many Thanks
Nick

I have a ipod touch 8gb when i plug it in to charge it just blinks from the apple screen to the battery screen but will not charge what could be wrong it was fine yesterday?

I have a ipod touch 8gb . When I plug it in to charge it just blinks from the apple screen to the battery screen what could be wrong?

Maybe:
- See:
iPod touch: Hardware troubleshooting
- Try another cable
- Try another charging source
- Look at the dock connector on the iPod. Look for abnormalities like bent or corroded contacts, cracked or broken plastic.
- Make an appointment at the Genus Bar of an Apple store.
Apple Retail Store - Genius Bar
or
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

When i plug my Ipod touch 4th generation in it goes to the apple screen and then it will turn off and then back on to a solid blue screen.

When i plug my Ipod touch 4th generation in it goes to the apple screen and then shuts off and then turns back on and goes to a solid blue screen.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

Recently my ipod touch (old version ) was not working correctly, so i deleted everything from it---expecting to start fresh, however when i start it up it continues to stay on the apple screen, what is wrong with my ipod and how can i fix it ?

my ipod doesn't allow me to do the thiings it used to. It would change the time and date and everytime i'd turn it to the correct date it would go back when i clicked a new app. it wouldn't load apps corectly because of this date and time problem. So i decided to erase everything and start fresh. But now it won't even load properly it just stays on the apple screen with the loading spin thing stuck. someone please guide me into fixing this problem

Try:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

*I CAN REPRODUCE AT WILL* the Apple Screen of Death

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I CAN REPRODUCE AT WILL the Apple Screen of Death