I can see my iPhone5 in iTunes but I'm unable to install or updates apps - icons are greyed out. I can remove them however. My ipad works perfectly.

I can see my iPhone5 in iTunes. The only functions I can do on my apps is to Remove them. I cannot install new apps or update existing one's - the buttonew are unavailable for seleciton. This has only happened since I got a new laptop. My iPad works perfectly still.

Have you tried installing and updating apps from the iPhone itself?
If you have restrictions enabled go to settings>general>restrictions and make sure "Installing Apps" is on.

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I synced ipod to itunes (windows), it removed all my single purchased songs. I can see the songs in itunes, but they are gray

I synced ipod to itunes (windows), itunes removed all my single purchased songs from my iphone. I can see the songs in itunes, but they are gray and I can't move them back to my iphone or to any other device. I can't play them on the computer in itunes, I can't move them back to my iphone (where original purchase was made), and I can't move them into another ipod.

I had the Itunes store do this to one song out of three I downloaded. I went back to the Itunes store and reclicked on the song to download it again. It ran the download again and got the complete song this second time. Then I just resynced with my Itunes and all is fixed.

I can see my device in itunes but not my music,movies which is in my itunes. the folder is not shown on itunes ):

i can see my device in itunes but not my music,movies which is in my itunes. the folder is not shown on itunes ): what should i do. please help! ):

Have you tried installing and updating apps from the iPhone itself?
If you have restrictions enabled go to settings>general>restrictions and make sure "Installing Apps" is on.

When watching a slideshow I could always access music from my iTunes folder. Suddenly today I can only hear music under the 'theme' tab. I can see my music in iTunes but when I double click on it nothing happens!

when watching a slideshow I could always access music from my iTunes folder. Suddenly today I can only hear music under the 'theme' tab. I can see my music in iTunes but when I double click on it nothing happens!

In iTunes go File -> Library -> Organise Library -> Reorganise Library.
Then quit and restart iPhoto.
Credit to user keysandfood who figured that one out.

I can see my account on itunes but cant get the music that is in my music lib. how do i get it on my new device?

Ican see my account on itunes but cant get the music that is in my music lib. how do i get it on my new device?

What do you mean 'cant get the music that is in my music lib' ?
If you mean that it's on your computer's iTunes library then connect your device to your computer and select it on the left-hand sidebar of your computer's iTunes (you can enable the sidebar via option-command-S on a Mac, control-S on a PC) and then use the Music tab on the right-hand side of the iTunes screen to select and sync your music to the device.
If it's an iOS device, then depending upon what country that you are in then you might also be able to redownload some/all of your past iTunes music purchases via the Purchased tab in the iTunes store app on it

I can see the pictures in iPhoto but when I try to open a picture I get a grey box with a big !

I can see the pictures in iPhoto but suddenly this morning when I try to open a picture I get a grey box with a big "!" Please help!

You really should run check for updates. It's up to 9.1.3 now.
Option 1
Back Up and try rebuild the library: hold down the command and option (or alt) keys while launching iPhoto. Use the resulting dialogue to rebuild. Choose to Rebuild iPhoto Library Database from automatic backup.
If that fails:
Option 2
Download iPhoto Library Manager and use its rebuild function. This will create a new library based on data in the albumdata.xml file. Not everything will be brought over - no slideshows, books or calendars, for instance - but it should get all your albums and keywords back.
Because this process creates an entirely new library and leaves your old one untouched, it is non-destructive, and if you're not happy with the results you can simply return to your old one. .
Regards
TD

On iPhone 5c iOS 8.2, I go to settings, cellular, use cellular data for: Under "use cell data for are my apps but they are greyed out how can I ungrey them??

iOS 8.2 on iPhone 5c, goto settings, cellular, use cellular data for: all my apps under "use cellular data for" are greyed out. I've restart and hard reset. Looked thru all settings. Can someone help??

Did you try to reset the phone by holding the sleep and home button for about 10sec, until the Appel logo comes back again? You will not lose data by resetting.
If this does not work, did you try to switch off Cellular Data, restart the phone and switch it back on again?

HT1386 certain songs I can see on my iphone(Itune) but dont play

certain song that I can see on the itune of my phone, will not play when clicked. before all the song I had purchased were available to me everywhere on my iphone, now certain song are not available anywhere eventhough i bought them and they appear on my itunes...
what should i do?

problem solved removing the authorisation of the computer and re-authorizing. but now i cannot add to an existing playlist because it say to me that this songs are not icloud playlisted? Why.....Maybe this new version need a lot of fix!!

All iWeb options are greyed-out, and can't make a new sites or pages.

Hello,
I am having a very annoying problem with iWeb. Every option is greyed-out! I can't make a new page or site, and it quits as soon as I close the iWeb window. It is version 1.1.2 I have tried installing useless updates for iWeb that did nothing, and I've tried to open iWeb from iPhoto by clicking the iWeb button, which also did nothing. I'm just about to give up on it.
Can anybody please point me in the right direction or have a fix for this? All help will be appreciated!

Hi ineedagoodalias,
The answer to your problem isn't necessarily the simplest, but I'm 99% sure that it will work for you.
You need to delete and reinstall iWeb. Not hard to do; you just need your installation DVD's that came with your machine.
Drag the iWeb.app from your Applications folder to the trash. Spotlight for other elements of iWeb, and trash those as well. Empty the trash and restart your machine.
On your recovery disks, as you move through the prompts, look for "Install bundled software". Customize the install to include only iWeb. After reinstalling iWeb you will be back to 1.0.1.
Update the app to 1.1.1 directly from this link:
http://www.apple.com/support/downloads/iweb111.html
This will get you going, and you can update to 1.1.2 when you are sure everything is working properly. For other FAQ on iWeb, please see this link:
http://web.mac.com/varkgirl/iWeb/iWebFAQ
Be sure to let us know how it goes.
Mark

Can see imported songs in iTunes, but can authorise them as old authorisati

Hope this makes sense, all my songs in iTunes were playing fine untill my old G5 died on me. I bought a new Mac Pro and put in the hard drives from my old G5 into my Mac Pro and 'imported' the songs into iTunes on my Mac Pro. Although some songs play the majority will not and ask me to for the password to an authorisation I havent used for years. Can anyone help ?

Welcome to AD!
Try re-installing QuickTime as explained here. iTunes uses the QT audio codecs to play files.
http://support.apple.com/kb/TS1371

Can see entire library in iTunes but can't play any songs

An exclamation mark "!" appears next to each song in my library. This happens seemingly arbitrarily- sometimes everything is OK- since I installed v 5.0. From what I can tell, the song list is not connecting to the song files...I have no idea why. Has this happened to anyone else?

Disconnect other USB devices from your computer and connect iPad to a different USB 2.0 port on your computer (not on your keyboard).
Turn iPad off and turn it on again. Press and hold the Sleep/Wake button on top of iPad for a few seconds, until a red slider appears. Then slide the slider.
Press and hold the Sleep/Wake button until the Apple logo appears.
Restart your computer. Then reconnect iPad to your computer.
Download and install (or reinstall) the latest version of iTune

I tried to update to 3.6.14 but it was unable to install the update & tried a complete update with "patch apply failed" as a result. it is not listed in the 'unistall program" area of my Windows Vista. how do I uninstall and reinstall Firefox?

I have no other issues withmy computer as I have used PC's for years and am quite familar with their operation. teh questions pretty much says it. After attempting to updat firefox is totally unreliable shuttign down eityher after a few seconds or a few minutes never longer. I curently have version 3.6.13 and the update for 3.6.14 will not install due to a " patch apply failure" as mentioned. I have Windows vista currently and use firefox for the online assignments I do with school, least amount of compactablity issues.

Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario

I recently reinstalled CS5, but I am unable to install any updates. I keep getting the message that the installer is damaged.

I'm new to this forum. What can I do to repair or replace the damaged update installer?

Without system information and other details nobody can tell you anything.
Mylenium

Photoshop CS3, wanting to batch re-size JPGs, going: file-scripts-image processor, the batch images are greyed out can't be highlighted

Hi - I am trying to batch re-size JPGs in CS3. I go: file-scripts-image processor and select a batch of JPGs but these are greyed out and can't be highlighted, therefore can't be re-sized. This function worked in the past and suddenly does not. Reading forums on this topic I find I should remove/trash 'Photoshop Preferences'. But I am struggling to find Photoshop Preferences. Really would appreciate simple instructions written for the layman not a computer savvy individual, on how/where to locate these, please. Many thanks.

A few things to try.
1)Since jpg's are finiky with bit modes, make sure your mode is in 8-bits per channel only. (found in the image>mode menu)
2)you could try resetting the preferences by using the 3 modifier keys at startup. ctrl-alt-shift(windows) cmd-opt-shift(mac) Hold these three keys down when you start photoshop if done right when photoshop starts you should get a dialog box asking if you want to reset the preferences)
3)If these do not help specify the version of photoshop, what OS you have and its version. Then someone can tell you the location of the preference files since it is different on windows vs. a mac.

Can't update iOS 8 on my iPhone5 through iTunes on Windows 8 (error 3004, 3194). Updated host file, opened port 80, 443; turned off security system and firewall, etc. But nothing works. How to solve this problem?

Can't update iOS 8 on my iPhone5 through iTunes on Windows 8 (error 3004, 3194). Updated host file, opened port 80, 443; turned off security system and firewall, etc. But nothing works. How to solve this problem?

Hi the_mad_movies,
It seems like this article will be the best option for addressing this issue:
Error 3194, Error 17, or "This device isn't eligible for the requested build"
http://support.apple.com/kb/ts4451
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

I can see my iPhone5 in iTunes but I'm unable to install or updates apps - icons are greyed out. I can remove them however. My ipad works perfectly.

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