I can send emails but not receive any??

Hey guys n gals,
I'm new to Blackberry and to be honest I'm not the most technical person in the world!
I have recently been given a blackberry pearl 8100.  have enabled the bolt on with 02 etc.
I can send emails but i can't receive any - would really appreciate any help you can give me
Thanks
Solved!
Go to Solution.

Hello CWNI,
Check out this KB article, it should help you
http://www.blackberry.com/btsc/kb02857
Hope that helps!
More than likely, you use outlook or similar application on your computer for email and it is just not leaving a copy of the message on the mail server. 

Similar Messages

  • I can send emails but not receive them. The sender address was rejected by the server

    i can send emails but not receive them. The sender address was rejected by the server.

    Your mail server doesn't like the sender's address for some reason, perhaps because his mail server has been blacklisted for spamming.

  • HT1430 hey, I just reset my Apple ID and suddenly much of my Iphone text history disappeared.  and I can send texts, but not receive any.  what do I do?  is this related to AppleID, or is the text issue from something else?  thx!

    hey, I just reset my Apple ID and suddenly much of my Iphone text history disappeared.  and I can send texts, but not receive any.  what do I do?  is this related to AppleID, or is the text issue from something else?  thx!

    Hi blyther,
    Thanks for using Apple Support Communities.  If you're unable to receive texts, see this article for troubleshooting steps:
    iOS: Troubleshooting Messages
    http://support.apple.com/kb/ts2755
    Cheers,
    - Ari

  • New Iphone 5 - can send emails but not sync any other information

    I have just tried adding an exchange email account to a new iphone5 and I go through the steps to verify which all works then once set up is complete I can only send emails but not receive them also not able to see outlook file tree or any contacts or calendar appointments.
    I have 2 other iphones working - 1 iphone 4 and 1 iphone 5.
    Any suggestions?

    Contact the exchange admin.

  • I can send email but not receive on my iphone 3GS. Emails to my .me address are OK but not emails to the address hosted by Network Solutions. NS have checked my settings twice. I am using IMAP. Is this a problem with iCloud?

    I use IMAP email hosted by Network Solutions for my main email address. I can send and receive this OK in my Mac Mail on my MAC book and also on webmail. However my iphone doesn't receive these emails but it can send. I have checked settings on my iphone twice with Network Solutions but no luck. Emails addressed to my .me address are received OK. I have a suspicion this problem started when I signed up to icloud.
    my ISP is BTconnect
    Any ideas?

    Useful suggestions. In fact I had already deleted and re-entered the account details a few days ago without apparent success. The error message was along the lines of "cannot access the server".
    Anyway about an hour after your message, my emails started coming through after a 6 month gap!  - makes me think someone at Network Solutions monitors these discussions.
    Many thanks

  • Can send email but cannot receive on exchange account

    My .mac account, gmail account, and yahoo account work flawlessly on my iphone. My work account, however, does not. My employer has his iphone working fine and my settings are the same but for some reason I can't receive email. I have no problem sending email from the account with the iphone, only receiving. Anyone have any ideas?
    I have tried setting it up via the "exchange" option (entering mail servers, login, and password) and get the following:
    1. Cannot connect using SSL (I proceed without it)
    2. Cannot get mail. The user name or password is incorrect. IMAP support must be enabled. (which it is because my employer connects without issue).
    3. I save the account despite the warnings and can send email but not receive.

    I am having the same problem with both my work and Yahoo accounts. At least to the work account I am positive that the settings are the same as a co-worker using an iTouch to access his email. I have re-entered the settings a minimum of 10 times and the IT department has tried no less than 5 times. The error message remains the same. I could understand incorrectly entering the settings once or twice, but not separate people entering it 15 times. There is something else wrong with the iPhone software.

  • I upgraded to lion today and just realized I am not receiving any mail. I can send out but not receive. i'm using a POP Road Runner account. Any help appreciated.

    I just upgraded to Lion today and realized I'm not receiving any mail. I can send out but not receive. I am using a POP server Road Runner acct. Any help would be appreciated.

    Try Mail->Window->Connection Doctor.  If there is a problem reported, try:
    Open Mail->Preferences and check your settings.
    If you still have a problem, Copy your settings (screen capture ⇧⌘4), delete account, and re-setup account

  • Can send SMS but not receive after update...

    After updating my iPhone 4S to ios6 i have problems with receiving messages.I can send SMS but not receive. What to do?

    Although I don't believe in consequences, I think this might be one of them. My email was working fine until I installed my VPN. I use the Thunderbird email application, which I like a lot, for three Hotmail accounts and two Yahoo accounts. After installing the VPN I could receive mail but could not send it on any of my accounts. I contacted the VPN and they sent me some numeric IP Addresses to put in my account settings. One for the Hotmail accounts and one for the Yahoo accounts. I did as instructed and the email seemed to work okay. It was late in the evening and I went to bed. The next morning, I could send and receive emails on the Yahoo accounts, but could only send emails on all of the Hotmail accounts.
    I guess I'd like to know if anyone else is having this same problem. I'd hate to think it was just me. :-)
    I would like for Thunderbird to tell me if there is a way to change the outgoing server in the Account Settings, so I can enter the IP Address in there, or does the fact that I entered an IP Address in the Server Name box, cause it to override any other entries? Or should that even make a difference with me receiving mail?
    Also, at what time limit does Thunderbird send back a message that the connection to the server timed out? I continually get that message.
    I found a way to do a ping on the Hotmail server and the fastest response time for the last two days was 258.09 which seems very slow for a business computer. At least for a business that wants to stay in business. So is that time above the Thunderbird threshold of the connection time out message to be generated?
    Thanks for all your help and suggestions, Carole

  • TS3899 I-phone: I can send email but cannot receive.

    I can send email but cannot receive. Wireless is fine, turned Iphone off, updated roaming and still won't work. Help!

    no and hate to sound stupid but not sure how to close just email

  • My iphone 5s can send email but not when a pic is attached.  Help?

    My iphone 5s 7.03 can send email but not with a photo attached.  Help?

    Fixed!! My cellular/internet provider had to do a restore and now it works

  • Ipad mini can send email but NOT reply to email

    This problem started a couple weeks ago, until then all worked fine.
    MY ipad mini can send emails without a problem, but I am unable to reply to any email. I have checked my settings and they match my iPhone 4s settings, which doesn't have this problem.
    this is an ipad mini wi-fi only model
    i get a pop up saying " a copy of the message has been sent to your outbox. Unable to send content to the server" or something like that.
    Any help would be appreciated

    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts   Tap on the Account, then on the red button that says Remove Account.
     Cheers, Tom

  • "iCloud" iPhone can send emails but cannot receive. inbox empty/

    Since moving from mobile me to icloud my iphone mail box has had serious issues. I can send emails from my account but cannot receive emails. My icloud account on my mac works just find, the problem is only on my iphone four. I have tried everything from deleting account, rebooting and system restore on the phone nothing seems to work. Please help!!

    My icloud account on my mac works just find, the problem is only on my iphone four
    Might be a "push" issue...
    See:  Issues sending or receiving mail on iPhone, iPad, or iPod touch > iCloud: Troubleshooting iCloud Mail

  • Particular Email address can send email, does not receive email.

    Hi,
    I got a issue with an email address at our exchange 2010. If you can help, that will be great.
    1. email [email protected] can send email anywhere. Cannot receive email from internal/external email address.
    2. Delete the account from Exchange and recreate the same account in AD and recreate exchange mailbox, no avail.
    3. 
    Delivery has failed to these recipients or groups:
    Kehillat Moriah ([email protected]) <mailto:[email protected]>
    You are not authorised to send e-mail to the xxx distribtion group.
    Thanks.

    Hi,
    For troubleshooting, I would like you to check the Message Delivery Restrictions. Following are my steps:
    Open Exchange Management Console, choose Recipient Configuration in the navigation tree.
    Click Mailbox.
    Find this Particular Email address and right-click on it to Properties.
    Switch to Mail Flow Settings.
    Double-click on Message Delivery Restrictions.
    Under this Option tap:
    If choose Only senders in the following list, you can just receive messages for the senders in this list.
    If choose All senders, you can accept messages from all senders.
    Hope this will be helpful for you.

  • HT201436 I have good reception and can make calls but not receive any, it's going straight to voicemail?

    Hello, I have good reception and can make calls but not able to receive calls, it's going straight to voice mail?

    What did your carrier say when you contacted them?

  • Can send packets, but not receive packets

    Running Windows XP, my Internet was working fine and then stopped working. It still shows that I am connected to the Wireless Network and shows that packets are being sent, but not received. Will work directly from the cable, but not wireless. Tested Wifi card on other computer, that works, Internet is working on other computer wirelessly.
    Any options?
    Using Wireless-G Notebook Adapter with SpeedBooster WPC54GS
    Broadband Router WRT54GSMessage Edited by tiggerx40 on 10-09-200603:49 PM

    What is the router model number and version? You may find the model number underneath the router itself on one of the stickers.
    Anyway, if you are plugged in to the router:
    1) open up internet explorer and go to 192.168.1.1
    2) username: just leave it blank password: admin
    3) go to the wireless tab:
    You may change the ff:
    SSID - this is the name of your network
    Channel - signal of the router (suggested value is 11)
    ----> save settings after you have done the necessary changes
    4) go the wireless security (found on the subtab)
    set-up security:
    - suggested mode is WPA Personal
    If your router is a WRT54G v5-v6, go to the status page:
    - check the firmware version, if the firmware version belong to any of the ff. below then download and upgrade the firmware.
    ► 1.00.1
    ► 1.00.4
    ► 1.00.6
    ► 1.00.7
    ► 1.00.9

Maybe you are looking for

  • The future of non-cloud versions of Creative Suites?

    I understand the 'pro' arguments of the cloud. Sometimes a radical departure from the norm causes unexpected consequences. I work for a fortune 100 company and we have lawyers crawl over every contract or agreement no matter how small. They actually

  • CSV Output Format.

    Hi all, I have a requirement to provide CSV output with RTF template. When i export, its save in txt format in default. Is ther any other way to save the file directly in CSV format. I have used some codes in rtf to bring dynamic concept. I am using

  • Is there any way to install OS without USB Cable?

    Is there any way to install coroupted OS of z10 with USB cable? Actually my phones USB point is not working and OS is coroupted. IS THERE ANY WAY TO REINSTALL IT?

  • Find my iPhone. Is this possible?

    Is it that possible that, while locating an iPhone, Find my iPhone would show the location far away from the current location, if the phone wasn't in that location at all? I tried logging in to Find my iPhone and after the login finished, it showed t

  • Trial to nontrial

    How can I convert my newly registered InDesign from trial to non-trial version without reinstalling it? It keeps asking for a serial number which is not on my confirmation email.