I can sign in to AppleSupport on my iMac, but today I cannot sign in via iPad

I have been using both iMac and iPad to access Apple Support... but today I couldn't sign in with either.
I finally changed password and now I can sign in using my iMac, but when I try to sign in with iPad, I get message
"we do not recognize an account by that name"  What happened???
how do I fix it??
Thanks

I have the same problem, migration worked - i have my pdf documents but no books?  clicking ibookstore mentions that the app can't connect to the store.
Have you tried the steps on this thread, they didn't work for me?
https://discussions.apple.com/message/23544995#23544995

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