I can sign in to my account, but cannot make purchases.

i have the password, but cannot remember my security question answers and when I ask for reset instructions to be sent to my email address they don't arrive.

Hi, makia1996. 
I see you are not receiving the security question reset link, see the last sentence under Note in step 5 as it is the best resolution to this issue.
You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Cheers,
Jason H.

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