I can swipe to insert my password, and also to open an app. example gmail. once the app is open i cannot swipe or tap on the screen

i can swipe to enter my password on my ipad, and open any icon. however once in an app example gmail. i cannot swipe up or down or tap to open a mail. i tried to go into the settings to see if i had somehow locked the swipe function but cannot open the settings.

Hey lesleybean2014,
Welcome to Apple Support Communities.
From what I gather, there’s an issue with specific 3rd-party apps not responding on your iPad Air. The article below provides troubleshooting suggestions that’ll resolve most issues related to apps not behaving as expected on iOS devices.
If an app you installed unexpectedly quits, stops responding, or won’t open - Apple Support
Ciao,
-Jason

Similar Messages

  • I can i reset my appleid password and also i want to reset my apple email address

    i can i reset my appleid password and also i want to reset my apple email address

    Try these links:
    <<Apple ID: Changing your password - Apple Support>>
    <<Change your Apple ID - Apple Support>>

  • I don't like it when webbrowsers keep passwords and usernames in their system. for example gmail, you type in your username and password and it remembers it. i don't know how to undo this.

    In gmail, you would normally only see the accounts' name if you typed in the first letter of it and it pops up all the emails logged in on that computer with the first letter. Mines a B, but that's easy for anyone to know if they have my email. I would really like it if someone could help me fix this password/username lock thing.

    I don't suppose it makes you any happier that you just need to double-click rather than guess the first letter of the user-id.
    The user-id is remembered in cookies. You can remove cookie through Tools > Options > Privacy
    The password connected to a user-id is collected upon successful use and clicking on yellow security bar. You can remove password through Tools > Options > Security
    If you have a Master Password then it will restrict additions and deletions of passwords until a Master Password was entered for the session. Changes to the master password or show passwords require additional entry of master password at time of use.
    If you don't want cookies or passwords saved because other have access to your computer that is what Private Browsing ("Ctrl+Shift+P") is for
    Anyone with physical control of the computer owns it.
    Possibly relevant:
    * Cookies - MozillaZine Knowledge Base<br>http://kb.mozillazine.org/Cookies
    * Master password - MozillaZine Knowledge Base<br>http://kb.mozillazine.org/Master_password
    * User name and password not remembered - MozillaZine Knowledge Base<br>http://kb.mozillazine.org/User_name_and_password_not_remembered
    * Locked or damaged places.sqlite - MozillaZine Knowledge Base<br>http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox
    * Private Browsing | How to | Firefox Help<br>https://support.mozilla.com/en-US/kb/Private%20Browsing

  • I can't remember my iphone password and it's closed me out.  How do I reset?

    i can't remember my iphone password and it's closed me out.  How do I reset?

    If You Are Locked Out Or Have Forgotten Your Passcode
    iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    iOS- Understanding passcodes
    A Complete Guide to Recover Your iDevice if You Forget Your Passcode
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    Follow these steps to restore your device:
         1. Verify that you are using the latest version of iTunes before attempting to update.
         2. Connect your device to your computer.
         3. Select your iPhone, iPad, or iPod touch when it appears in iTunes under Devices.
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         5. Select the Restore option.
         6. When prompted to back up your settings before restoring, select the Back Up
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         7. Select the Restore option when iTunes prompts you (as long as you've backed up,
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              to iOS 5 or later, follow the steps in the iOS Setup Assistant. For earlier versions of
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    If you can not restore your device then you will need to go to recovery mode.
    Placing your device into recovery mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
         1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end
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         2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the
             red slider appears, then slide the slider. Wait for the device to turn off.
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         3. While pressing and holding the Home button, reconnect the USB cable to the device.
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             start with step 2 again.
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    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • Ai changed my email for my apple id, but i can't change my iCloud ccount because i can't remember my old password, and now i need to use iCloud for my new IPhone but it isn't working, how do i fix that?

    i changed my email for my apple id, but i can't change my iCloud  account because i can't remember my old password, and now i need to use iCloud for my new IPhone but it isn't working, how do i fix that?

    If the old ID is yours, and if your new ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID.  Click edit next to the primary email account, change it back to your old email address and save the change.  Then edit the name of the account to change it back to your old email address.  You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll.  When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud).  Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was.  Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.

  • What can ı do if ı forgatten my password and my phone is demanding my password for opening

    what can ı do if ı forgatten my password and my phone is demanding my password for opening

    connect it to a computer with itunes and restore it to factory settings

  • My dad can't remember his iCloud password, and doesn't have the right answers to his security questions. Any other ways to reset a password?

    My dad can't remember his iCloud password, and doesn't have the right answers to his security questions. Any other ways to reset a password?

    Open > http://iforgot.apple.com and choose Email authentication

  • TS3694 I forgot my password and could not open until it is said "connect to iTunes". I connected to iTunes. for three hours, I restored it. But it is still not restarted. what can I do? I can not use my iPad 3 for three days. Please help me!

    I forgot my password and could not open until it is said "connect to iTunes". I connected to iTunes. for three hours, I restored it. But it is still not restarted. what can I do? I can not use my iPad 3 for three days. Please help me!

    Try and force your iPad into Recovery Mode
    1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
    3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.

  • HT4798 I can't seem to remember my apple password and also the answer to my security question seems to be incorrect. Apple don't seem to have the correct email down either so I have no way of resetting my password, what do I do??

    I can't seem to remember my apple password and also the answer to my security question seems to be incorrect. Apple don't seem to have the correct email down either so I have no way of resetting my password, what do I do??

    Foziakhan,
    If you are referring to your Apple ID password, call Apple (1-800-MY-APPLE) and ask to speak to the Account Security Team. They will be able to assist you with resetting your security questions and also the password.
    Hope this helps. Good Luck!

  • I am trying to restore my ipod on a different computer and i have forgot my password and now it wont let get into it on the computer to retore it! Need Help Please

    i am trying to restore my ipod on a different computer and i have forgot my password and now it wont let get into it on the computer to retore it! Need Help Please

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • I upgraded to lion, now that I am restarting my mac, it is asking for a password. mind you i never set a password in the begining. so i used my start up cd and re set the password and restarted my mac only to be faced with the same delima. user password.

    I upgraded to lion, now that I am restarting my mac, it is asking for a password. mind you i never set a password in the begining.
    So i used my start up cd and re set the password and restarted my mac only to be faced with the same delima. user password please.
    I am currently in safe mode, otherwise I can't log on to mymac
    Please help, anyone

    thank you to all who responded. the final line was that I had to reboot and loss all of my info.
    this was per apple store intelligence.

  • My ipod touch 4G got problem after update to iOS 6, it can not access the Apps store ,can not access safari,map, weather and so on, could someone help me to solve the problem, thanks in advance~~~

    My ipod touch 4G got problem after update to iOS 6, it can not access the Apps store ,can not access safari,map, weather and so on, could someone help me to solve the problem, thanks in advance~~~

    Force close the App Store app and reset the iPad. No data will be lost when you reset the device.
    In order to close apps, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
    Next, reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.

  • My mom forgot her apple id password and also security

    my mom forgot her apple id password and also security questions , the mail is the same as the icloud *********@icloud.com so even when we are trying to reset password we cant log into the mail

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • Hi i forget my password and i wanna open my ipad

    hi i forget my password and i wanna open my ipad

    If you'r refering to a passcode lock on your ipad and you've forgotten it then you'll have to do restore via itunes on computer.
    If its the computer that you have synced with, then you can restore and save your data.
    http://support.apple.com/kb/HT1414?viewlocale=en_US
    If its not computer that you previously synced with then you will have to restore from recovery mode and you'll lose all your data on the ipad:
    http://support.apple.com/kb/HT1808

  • My imessage and facetime got signed out of last night. I forgot my password and created a new one but it is saying the new password is incorrect. what should i do?

    Last night my imessage and factime on my ipod randomly signed out. When i tried to sign back in i had forgotten my password and created a new one. When i put the new one in, it says it is inccorect when it obviously is not. please help

    evalladares wrote:
    ...i had forgotten my password and created a new one. When i put the new one in, it says it is inccorect when it obviously is not.
    Sorry, have I misunderstood you?
    If you have forgotten your password, then how did you create a new password? You cannot simply "create a new password" after forgetting the original one.
    How would you get into the account so that you could change it?

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