I can't access data from my iPhone 5 when off wifi

I bought my iPhone 5 two weeks ago from Optus, Australia. I loaded up my back up from the iPhone 4, it all seemed ok. However when I was off wifi I had no data access. I replace the SIM card and Apple even replaced the handset. Neither of those helped.
But finally today, I figured it out with some help from Optus.
I backed up the phone, wiped it but did not restore it from the iTunes backup. I treated it like I'd never had an iPhone before. It worked. It appears there was something corrupt in my back up file.
Everything is in the cloud, mail, calendars, contacts etc and of course all my apps were in iTunes along with music, podcasts etc. so I haven't lost anything.
I just wanted to share this in case you're having the same problem.
Cheers
Derek

Yakkity-Yak,
Let's get your services functioning again! I know it must be frustrating not being able to access anything. Have you restarted your iPhone? What zip code are you located in? Are others experiencing troubles in the area? Please fill us in on some details so that we can better assist. Thanks!
TrevorC_VZW
Follow us on Twitter @VZWSupport

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