I can't access firefox, nor can I uninstall it, I have tried all you suggestions, nothing works

My computer crashed. It would turn on, but every time I tried to download Windows update or run a scan, it would start, then crash.
I restored the computer to a previous date setting, still crashed, as above.
I left it a few days, then opened it with internet turned off. It stayed on. I played a few hands of Hearts and Spider Solitaire, it stayed on.
After a while I tried turning on internet, it stayed on.
I downloaded Windows update, it stayed on. I ran a scan, it stayed on. I tried to use Firefox, but it wouldn't open, I opened Chrome, it worked, I connected to the internet.
I thought I would try uninstalling Firefox, nothing happens. I checked your website and tried to do it manually. Helper would not open. I tried to run helper, it displayed a message "Error. Can't initialize plug-ins directory. Please try later".
I did try later, same result. I scanned the Firefox program files with McAfee. it found no problems.
I am running Windows XP2000, home edition. Everything else works fine now, except Firefox. How can I uninstall it? Can I use McAfee to shred it?

If you have xp with sp2 then go for a clean re-install, this means you remove Firefox program files and then reinstall Firefox. Please follow these steps:
'''Note:''' You might want to print these steps or view them in another browser.
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
#Delete the Firefox installation folder, which is located in one of these locations, by default:
#*'''Windows:'''
#**C:\Program Files\Mozilla Firefox
#**C:\Program Files (x86)\Mozilla Firefox
#Now, go ahead and reinstall Firefox:
##Double-click the downloaded installation file and go through the steps of the installation wizard.
##Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
More information about reinstalling Firefox can be found [https://support.mozilla.org/en-US/kb/troubleshoot-and-diagnose-firefox-problems?esab=a&s=troubleshooting&r=3&as=s#w_5-reinstall-firefox here].
<b>WARNING:</b> Do not run Firefox's uninstaller or use a third party remover as part of this process, because that could permanently delete your Firefox data, including but not limited to, extensions, cache, cookies, bookmarks, personal settings and saved passwords. <u>These cannot be recovered unless they have been backed up to an external device!</u>
Please report back to see if this helped you!
Thank you.

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Suyin Webcam "Not installed or in use by another" error on windows 7 64 Home Premium. I have tried all advice found, nothing works. Can you help me?

Hello,
I have an integrated webcam that has not been working for approx 6 months! I have updated the Suyin driver/software from Gateway.com. It installs with no problems. I have the webcam icon on
my toolbar and I am able to open the help menu for the software and directions on how to use the camera. However I can't open the preview window and get an error message "camera not installed or in use by another." In device manager, it shows 1.3
M webcam under imaging devices with no errors and the driver being updated. The driver is not Suyin but a Microsoft usb video driver
6.1.7601.17514 from 6/21/ 2006? I have done driver scans from multiple sites that show the webcam driver is up to date?
I have a NV53A Gateway laptop with an AMD 4200 Radeon HD Graphic Card which is updated from AMD.com with a 13.1 Cataylst Vision Engine Control Driver for my AMD VGA card. The webcam worked before with AMD updates such as 12.6.
I have windows 7 64 Home Premium SP1 Processor
AMD Phenom(tm) II N830 Triple-Core Processor, 2100 Mhz, 3 Core(s), 3 Logical Processor(s)BIOS Version/Date
Gateway V2.04, 10/25/2010
SMBIOS Version 2.6
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume2
Hardware Abstraction Layer Version = "6.1.7601.17514"
Installed Physical Memory (RAM) 4.00 GB
Total Physical Memory 3.74 GB
Available Physical Memory 1.61 GB
Total Virtual Memory 7.49 GB
Available Virtual Memory 4.74 GB
DirectX:11
Device Manager Info:USB\VID_064E&PID_A219&REV_0215&MI_00
USB\Class_0e&SubClass_03&Prot_00
usbvideo{6bdd1fc6-810f-11d0-bec7-08002be2092f}\0000-driver key
\Device\00000087
000000A4
CM_DEVCAP_REMOVABLE
CM_DEVCAP_SILENTINSTALL
CM_DEVCAP_SURPRISEREMOVALOK
{9d7debbc-c85d-11d1-9eb4-006008c3a19a}-bus type guide
DevNode Status:
0180600A
DN_DRIVER_LOADED
DN_STARTED
DN_DISABLEABLE
DN_REMOVABLE
DN_NT_ENUMERATOR
DN_NT_DRIVER
USB\VID_064E&PID_A219\HF1315-S32B-OV01-VA-R02.01.05- Parent:usbvideo.inf:Microsoft.NTamd64:USBVideo:6.1.7601.17514:usb\class_0e
00FF2002- rank of installed driver
I hope I provided enough info for you to help me? Everywhere I go I have done what I read, such as uninstall, reinstall, update driver, download from inf file, go to gateway.com,etc...
I don't know if AMD is controlling my webcam? When I click on flash it states no webcam found, the mic is found though. Skype and other sites also say no webcam found. I don't know why I can't install Suyin through device manager?
The software installed is
UVC 0.6.47.1:VIDEO Web Camera
I have multiple registry entries for suyin from the download such as regedit 5.0 Suyin which by default has this error message in many languages? There is also a USB registry that flashes when installed and
a echo@ registry entry too. These are located in the folder in Windows/ Programs/86 under Video Web Camera. What has taken over my webcamera?????
I don't know if I need a BIOS update to fix this from gateway.com??? I haven't done that because I am unsure and don't want to make this worse. I do find at the gateway site the only update is the webcam
which is 1/21/11. The others are the same from 6/24/2010, which I already have. I bought the computer in 12/2010 new. The webcam was working in 12/13 , for I had a 2 year warranty and no issues . I think this is a simple fix but I am not an expert,
only good at following logical,proper instructions to fix an error.
I'd be grateful and shocked if anyone can help me. I have no viruses and have Norton 360 running all the time and done check-ups with Malware and Superspy.
I have another user on my computer which is myself but logged off. If I deleted the other user, would my webcam work or is it my registry, AMD??? I am sooooo frustrated !!!!!! I am confused why
device manger states no errors and driver sites find no webcam updates or errors, either. There is no Suyin driver in the driver store and the inf file won't install per device manager?
Thank-you for your time and if you are unable to assist me , please advice where to go. Please let me know if you need more information.
Kindly,
Victoria

I did some googling and found alot of topics from you on this issue, to me it simply seems like on of the connectors is broken or loose.

My ipad just won't let me enter my apple password on FaceTime or iMessage, it works fine on my iPhone, I have tried numerous things but nothing works, can anybody help please, will a bug fix sort this out when they finally make one

My ipad just won't let me sign in with my apple password on FaceTime or iMessage since updating to ios7 it says check my network connection, even though my iPhone works fine with the same password, can anybody help please, I have tried numerous things but nothing works. Will I have to wait for a bug fix to sort this? I hear they are working on one a the minute, I hate ios7

Try a Restart.
Press and hold the Sleep/Wake button for a few seconds until the red "slide to power off" slider appears, and then slide the slider. Press and hold the Sleep/Wake button until the Apple logo appears.
Resetting your settings
You can also try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered. You won't lose any data, but it takes time to enter all of the settings again.
Resetting your device
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears. Apple recommends this only if you are unable to restart it.
Or if this doesn't work and nobody else on the blog doesn't have a better idea you can contact Apple.
Here is a link to their contacts with most of the information below.
http://www.apple.com/contact/

I just bought a ipod touch. I am unable to use it because itunes tells me I have no internet connection (unknown error 306). I have tried all the suggestions I can find, including checking the firewall, the no proxy server is checked, resetting cache on i

I just bought a ipod touch. I am unable to use it because itunes tells me I have no internet connection (unknown error 306). I have tried all the suggestions I can find, including checking the firewall, the no proxy server is checked, resetting cache on itunes, I even scanned the computer with Registry Easy but nothing worked. I use Mozilla Firefox and have a PC with Windows 7. Obviously, buying a ipod and being unable to use it for 3 days (and counting) because I am unable to register it, is pretty frustrating. Can anyone help?

Did you try all of this:
iTunes Store loads partially or returns "Error 306" or "Error 10054"
Proxies, parental control settings and software, security or filtering software, or a bad iTunes Store cache can cause this.
To address proxies, Remove Internet Options proxy settings and connect to the Internet without a proxy.
To reset iTunes Store cache:
In iTunes, choose iTunes > Preferences (Mac) or Edit > Preferences (PC).
Click the Advanced tab.
Click the "Reset cache" button.
Click OK and see if the issue is resolved.
Adjust Parental Controls in iTunes:
Open iTunes.
Access iTunes preferences:
On a Mac: From the iTunes menu, choose Preferences.
On a Windows PC: From the Edit menu, choose Preferences.
Click the Parental Controls tab.
Remove restrictions on Parental Controls.
For more information on parental controls or content filtering software, see iTunes 10.5 for Windows: May see performance issues and blank iTunes Store.
For more information on other security software, see iTunes: Troubleshooting security software issues.

I CAN'T GET MY MACBOOK AIR, IPHONE OR IPAD CONNECT TO EACH OTHER THROUGH BLUETOOTH. I HAVE TRIED ALL THE SUGGESTIONS I HAVE READ, INCLUDING RESTARTING DEVICES, FORGETTING DEVICES, TURNING BLUETOOTH ON AND OFF.

I am unable to connect my Macbook air, iPhone or iPad though bluetooth. I have tried all the suggestions I have read. i.e. toggle bluetooth on and off, turn devices on and off, forget devices and then pair. I seem to be able to pair but the devices immediately go to not connected and a message appears that reads: make sure devices are turned on and in range.

Pairing the phone with the car is one thing, but paring to the computer is not generally supported. Tethering is using the cellular data access from the phone for the other devices. It is part of Personal Hotspot. If you aren't aware of what it is, then it probably is something you do not use.
As far as the car is concerned, what is not working? Does the car not see the phone, or the phone see the car, or after you start to pair something fails? If you provide more information about the problem and what you have tried to do to correct it, then we can offer some solutions. What version of the iPhone, what iOS, and what year and make of vehicle?

HT1338 My kid down loaded mackeeper and now I can not get rid of it. I have tried all techniques suggesting on several sites and still can not empty the trash can. keep getting error code -8003. Help.

My kid down loaded mackeeper and now I can not get rid of it. I have tried all techniques suggesting on several sites and still can not empty the trash can. keep getting error code -8003. Help.

http://reviews.cnet.com/8301-13727_7-20020873-263.html
This should help you empty what's currently in the trash, but is no guarantee you got everything related to MacKiller off the drive. See Ogelthorpe's link.

Why wont my apple tv see my library? I can connect to internet etc... But it has stopped seeing my media files on my pc. i have tried all the suggestion but wit no luck:-(

why wont my apple tv see my library? I can connect to internet etc... But it has stopped seeing my media files on my pc. i have tried all the suggestion but with no luck:-(

Hi
i have the apple tv2. I was working ok,with no problems but now will not see my library. I have all my films music etc.. on a extl hard drive and my itunes is set to that file.
its wireless connected via my Bt home hub
I have tried restore , i have moved it to a new location . as i said i can get youtube and go to the itunes store but will not see my media files .
tried unplugging router, unplugged the apple tv, no success.
any other suggestions Winston?

"Unable to Connect" using Firefox and Windows 7. Have tried all the suggestions on this website to no avail. I need firefox for my work! Please help!

"Unable to Connect" using Firefox and Windows 7. Have tried all the suggestions on this website to no avail. I need firefox for my work! Please help!
== This happened ==
Every time Firefox opened
== Since I downloaded Firefox

same here my AV is ESET, i already unblock it but no use can't connect to the internet..

I cannot get apps to appear in my library menu so i can update them through iTunes. Happened since update to 11.0.2.Have tried all the suggested fixes such as making the sidebar appear etc New update is 'nasty'

As stated no matter how hard i try i CANNOT get apps to appear in my sidebar library menu so i can update them through itunes.Has only happened since last update of itunes .Really wish i hadn't updated as i have never had an issue b4.Spent most of day on fone to apple yesterday as the update created an issue that meant i could not sync at all.Anyway thanks to 'james' in arizona we sorted the first piece of trouble the update created .(sortof).
Not sure why it has to be messed with.Well i spose it is progress!!!
I've looked at lots of posts re this and tried all the suggestions but just cannot get the magic 'apps' category to appear in my sidebar in itunes???
One suggestion was that the apps if clicked on would have an 'update ' button but all i can do is delete them
Any thoughts would be greatly appreciated
(running osx 10.7.5 on MBP -slightly tricky cos i also run windows in a 'bootcamped' partition.Mind u itunes etc is in mac partition and has been working fine for the last 10 years!!!!!!!!!)

I'm going to assume that you use only one Apple ID so the two things that I can think of are to quite all processes and restart all devices and then try to sync those apps again. Quit iTunes, restart your computer and the iPad and then try to sync the apps again.
The other thing would be to try to reset your iTunes account by signing in and out of the account on the iPad. Settings>Store>Apple ID - tap the ID and sign out. Restart the iPad and then sign in to your account and try again.

I continue to receive "Firefox unable to update error". Have tried all remedies suggested.

I have tried all suggestions listed on your support site to correct this issue. Even after receiving the "something is causing Firefox not to be updated" message, I check the current version of Firefox and it says it is up-to-date. I have also uninstalled Firefox and reinstalled it with the same results. Please help. Thanks.

Make sure that your firewall isn't blocking the updater process.
It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
*https://support.mozilla.org/kb/fix-problems-connecting-websites-after-updating

My tabs are NOT restored after I reopen close and open firefox. I have tried all the suggested decisions- didn't work.

My tabs are NOT restored after I reopen close and open firefox. I have tried the default page - on it I don't have "Restore Previous Session" button. I tried with the history menu - the "Restore Previous Session" option is not even available, like I never had previous session. I have tried to put my settings to always restore the tabs from the previous time- in fact, this option is on "Show my windows and tabs from last time" for a very long time now. Still don't work. Please, give me ideas, or even set up some time to chat live. Thank you all in advance.

This can be a problem with the file places.sqlite that stores the bookmarks and the history.
* http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox

Firefox will not save my tabs or prompt asking if I want to save tabs. When it reopens it doesn't even bring up my home pages which have been properly saved. I have tried all the suggested fixes - the problem persists even in safe mode.

Firefox does not prompt to save my tabs nor does it bring them back when it reopens. It does not even bring up my home page. I have tried the suggested fixes in the help section. This still happens in safe mode so I tried disabling plugins etc. - no change.

http://www.virtualhelp.me/applications/51-office/288-firefox-4-doesnt-save-tabs#yvComment288
this should solve some of your problem if it is because you got the '''newer''' version!!

I can't get Firefox to syn on my new computer & have tried all the troubleshooting

I downloaded & installed Firefox on my new laptop. I sign in to sync & it says it's going to start but nothing happens. What can I do

Hi nedraspyro,
You may have to remove the account an sign in one more time from accounts.firefox.com. Then try Tools > Sync Now.
If there are any error messages please take note of them and we can investigate further.

Firefox crashes several times a day. I have tried all the suggested fixes and none work. What do you recommend? You can contact me @ email removed

Nothing I try works to fix it.

cor-el
Thank you for the prompt reply,
Here is the info you requested,
Report ID Submitted
bp-5423c94c-44e6-486c-bcf8-a33f22150425 12 minutes ago
bp-7bb1c4cc-12f2-4453-a3cf-4c9392150424 1 day ago
bp-64aeb181-dfd9-4e2c-b443-05c332150424 2 days ago
bp-a102e41f-640e-41b5-a6af-d34c42150423 2 days ago
bp-47bea6b3-4216-4fdc-aa65-4cd042150423 2 days ago
Regards
Maka

Have Windows 8.1 and have tried all fixes suggested on her but still can't get it to ask if I want passwords saved. These are sites that do permit it.Any ideas?

I have one computer with Windows 7 and an older version of Firefox, not sure exactly which one. I have never had a problem with saving passwords on it. I now have a new computer with Windows 8.1 and the latest version of Firefox, installed 5.29.14, and it is only randomly saving passwords. All the sites I've tried are ones that permit this, and I was able to save them on Explorer. I've checked my settings and save password is enabled--it seems Firefox is being selective about what it will save passwords for. Is this something new or is there a way to change it so it the box will always pop up asking me to if I want to save a password? Thanks for any help!

I appreciate your help but I am not a very expert computer user. I have checked that I am permitting passwords to be saved and it does work on some sites. I don't know how to do the first two things you mentioned
"You can toggle the signon.overrideAutocomplete pref to true on the about:config page.
You can remove autocomplete=off with a bookmarklet to make Firefox store form data like names and passwords. "
I found a bookmarklet on the page above but I don't know how one applies them.
What baffles me is why I've never experienced this issue with Windows 7 and the version of Firefox I am using on it. It works just fine on the Aetna site and all the others I'm having this problem wit Do you think it may be a Windows 8.1 issue? Or something with the new version of Firefox? As I said, I've got Win7 and an older version of Firefox that I use with it. I'm reluctant to update to a newer version of Firefox on my old computer in case that is the problem.
Thanks very much for your help and any other suggestions are very much appreciated.

I can't access firefox, nor can I uninstall it, I have tried all you suggestions, nothing works

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