I can't access gmail or yahoo mail. Things worked fine until Monday

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A lot of people have been unable to access Yahoo e-mail on their iPhones or iPads. My wife’s iPad was not downloading Yahoo mail, although her iPhone was. Both used IOS 8.2. We tried deleting the account several times and troubleshooting all of the other settings. The problem appears to have been that allowing the IOS to automatically create the account on the iPad resulted in the wrong settings for the incoming server. The following procedure, pieced together from two websites, fixed the problem for us. So far, so good.
https://portal.smartertools.com/kb/a2659/configure-imap-for-iphone-or-ipad.aspx
https://help.yahoo.com/kb/mobile-mail/imap-server-settings-sln4075.html
On the iPhone, tap Settings.
Tap Mail, Contacts, Calendars.
Tap your Yahoo account, then delete it.
Tap Add Account.
Tap Other.
Tap Add Mail Account.
Complete the Name, Address (email address), Password and Description fields.
Click Next.
Ensure IMAP is selected.
Enter the following incoming mail server information:
Incoming Mail (IMAP) Server - Requires SSL
Server: imap.mail.yahoo.com
Port: 993
Requires SSL: Yes
Hostname is mail.yahoo.com.
Username is your full email address
Password is the same password used to access webmail.
Enter the following outgoing mail server information:
Outgoing Mail (SMTP) Server - Requires SSL
Server: smtp.mail.yahoo.com
Port: 465 or 587
Requires SSL: Yes
Requires authentication: Yes
Username is your full email address
Password is the same password used to access webmail. It may have been entered for you.
Tap Next.
The iPhone will establish an SSL connection to your IMAP and SMTP servers.
That’s all!

Similar Messages

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    Hello,
    Open Keychain Access in Utilities, use Keychain First Aid under the Keychain Menu item, then either check the Password under that item, change it, or delete it and start over.
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    Open Keychain Access in Utilities, enter the part after the @ sign in the search bar, hit enter

  • I am unable to access my gmail on my iPad air. I can access my yahoo mail on the IPad and can also access gmail and yahoo on my Kindle Fire. Why not my gmail?

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    There is no problem with Gmail and iPad; I use it all the time.
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    error received in case of Yahoo mail:
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  • My mail was working fine until yesterday. Now it says that mail connects to the internet - but something wrong with the ports. I have spoken with talktalk - they can't help, Ithe major problem being that I have forgotten my password!

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    ChrisK21,
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  • Yahoo mail finally working!!

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  • E51 Gmail and Yahoo mail box access

    Dear All
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    Thanks in advance.
    Regards
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    Hi Guys!
    I'm sure by now your problems are solved. Nevertheless, let me simplify this for you. I have both my Gmail and my Yahoo mail setup on my E51 and they work beautifully. One thing you should be aware of is that while Gmail offers mobile & POP access free, you need to upgrade to a business account in yahoo to avail the same. That being said, here are the settings for each:
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    Mailbox Name: Whatever you like
    Mailbox Type: IMAP4
    Security (ports): SSL/TLS
    Port: Default
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    My e-mail address: Enter your complete Gmail e-mail address including '@gmail.com'
    User name: Again enter your complete Gmail e-mail address including '@gmail.com'
    Password: Enter your password
    Outgoing Mail Server: smtp.gmail.com
    Access Point in Use: Select the active data connection
    Security (ports): StartTLS
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    User Settings:
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    Send Message: Choose 'Immediately' if you would like your phone to connect to the internet and send the message everytime you send an e-mail. Otherwise choose 'during next connection'
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    Security (ports): SSL/TLS
    Port: Default
    APOP secure login: Off
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    Outgoing Mail Server: smtp.mail.yahoo.com
    Access Point in Use: Select the active data connection
    Security (ports): SSL/TLS
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    Send copy to self: Choose yes if you would like a copy of all mails that you send using your mobile, to be sent to your inbox too.Otherwise choose No.
    Include Signature: Your choice. If you choose yes, enter the signature text
    New E-Mail alerts: On
    Reply to: If you would like people to reply to a different e-mail id then the current one, enter that.Else choose Off.
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    Retrieval Settings:
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    Retrieval Amount: All
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    Retrieval Days: All Days
    Retrieval Hours: All Hours
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  • TS1843 Not receiving apple mail.  Connection Doctor says not connected to server.  Yet receiving gmail and yahoo mail.

    Not receiving apple mail.  Checked connection Doctor.  Not connected to server, yet receiving gmail and yahoo mail.

    No, I have a Mac and my email connects via our pacbell account we've had for years.  However, something in the Preferences/Accounts is not correct I am guessing.  Also, it asks for the password and if I put it in and click save through general or viewing, it's NOT saving it and still not allowing me to get email. My husband tried reading about this through our AT&T acct and said to change the incoming server to imap.mail.yahoo.com and outgoing smtp.mail.yahoo;[email protected], but now I can't receive or send any email on my Mac. In advanced not sure if it should be Port of 465 or 900 something or other and SSL checked or not.  I called AT&T and they want to take over my machine by charging $15/mos for a year to fix this.  Ridiculous. 
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  • My firefox locks up routinely on Gmail and Yahoo mail sites. It opens normally, and when I go to the login page, it locks ... in both instances.

    My software locks up while I have Firefox open and am seeking to login to either gmail or yahoo mail.
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    Hi,
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  • I deleted my cookies and now i can't access gmail facebook and other sites

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    Thanks, but I tried that and was directed to set up a new password which I did. But, it still wouldn't let me go to my existing Gmail. I was asked to set up Gmail account. I also tried accessing my Gmail from Yahoo. Failed. Someone suggested setting up another Gmail address so that when you logged on it would ask you which Gmail to open. This didn't work and only made the problem worse. Google Help is no help. I guess the only way to access Gmail is with my iPad, but it just isn't right!

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    I upgraded to iOS 6.1.3 and now I can't access gmail- it tells me that the connections to the outgoing server stmp.gmail.com failed. Additional outgoing mail servers can be configured in Settings>Mail, Contacts, Calendars
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    iOS: Unable to send or receive email
    http://support.apple.com/kb/TS3899
    Can’t Send Emails on iPad – Troubleshooting Steps
    http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Setting Up An eMail Account
    http://support.apple.com/kb/ht4810
    iPad Mail
    http://www.apple.com/support/ipad/mail/
    Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
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     Cheers, Tom

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