I can't access itunes store from my ipod touch

Vague.
What have you tried?
What happens?
Error message?
Any info?

Similar Messages

Cant access itunes store from new ipod touch

I just purchased 4th gen ipod touch and it wont let me access itunes store.What did I forget to do?

Try:
Can't connect to the iTunes Store

HT1689 I can reach the iTunes Store from my iPod Touch, but it will not open on my PC running Windows 7. Message shows that iTunes has stopped working. This happens every time. I have updated iTunes Software. Will not solve the problem. What is wrong

I have uninstalled iTunes several times and reinstalled it on my PC running Window 7 with all updated loaded. When I click on the iTunes Store Box, Nothing happens except for a message that reads:
          iTunes has stopped working.
The following items give me a choice, but no answer comes up. The computer will shut down the website.
          "Check online for a solution and close the program"
          "Close the program."
There is an item below the box that is selectable for View problem details. When clicked a long list of items show up. I have listed some of the problems as written, but I do not understand them. I know the iTunes Store has been available on earlier versions of of iTunes but is not on this version. How can we go back and download an earlier version of iTunes?
     Here are some of the Problem Details:
     "Problem signature: APPCRASH
     Application Name:     iTunes.exe
     Application Version: 11.0.1.12
     Application Timestamp: 50c8fc7e"

I had this exact same problem. I found this fix and it worked for me.
Step 1:
Browse to C:\Program Files (x86)\Common Files\Apple\Apple Application Support and copy the filen named QTMovieWin.dll.
Step 2:
Browse and past that file into C:\Program Files (x86)\iTunes.
Hope this helps you. I wish I could remember where I saw this originally so I could thank them.
Good Luck.
Anthony

I've tried everything but can't access iTunes store from my ipad. Apple ID is fine and logged in to iTunes on pc. Still no luck. Anyone any other alternatives? Thx.

I've tried everything but can't access iTunes store from my ipad. Apple ID is fine and logged in to iTunes on pc. Still no luck. Anyone any other alternatives? Thx.

You may think you are connected to the internet, but maybe not. Click on Safari and see if it connects.
Look at iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
Additional things to try.
Try this first. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
Another thing to try - Go into your router security settings and change from WEP to WPA with AES.
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
If none of the above suggestions work, look at this link.
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
This works for some users. Not sure why.
Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
 Cheers, Tom

I can not access Itunes Store from my computer. When I run the dianostic I get a red light that says "Secure Link to the Itunes Store Failed".

I can not access Itunes Store from my computer.
When I run the diagnostic tool for network connectivity, my network connects but I get a Red light that says "SECURE LINK TO THE ITUNES STORE FAILED".
Can anyone help me on this problem?

ITunes won't connect all I get is the "accessing iTunes store......". With the bar scrolling but no connection.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

I can't access Itunes Store from my computer (windows 7) - Itunes 11.1

I always get the same error message: Itunes Store is temporally unavailable. Try again later.
I've tried ALL "troubleshoot issues in Windows" from apple support, but I still can't access Itunes Store on Itunes 11.1.

Vague.
What have you tried?
What happens?
Error message?
Any info?

I can't access ITunes stores from my computer

Dear all,
I can't access ITunes stores at all. Running Diagnosis, after unistalling and reinstalling ITunes, I keep on getting the same message..."Secure Internet Link to ITunes Store failed". I do not know how to get this right. Could anyone please assist me, I would really appreciate it.
Many thanks and,
Regards
Jose

Hello Johnnay123456,
Thanks for the question. When encountering iTunes Store connectivity issues, the following resources provide the best solutions:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Troubleshoot issues on a Mac
If you haven't been able to connect to the iTunes Store, a software conflict or your Internet service provider (ISP) may be blocking your access.
- Update iTunes and Safari to the latest version.
- If you have a firewall, your settings may be preventing you from connecting to the iTunes Store. Follow these steps to configure your firewall.
- You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Learn how to use Keychain First Aid to resolve any issues with your keychain.
- If you're receiving a specific error message, follow these steps.
- If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
If the above does not resolve your issue, see the advanced steps in this article:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks,
Matt M.

I can´t open itunes stores in my ipod touch

I can´t open itunes stores in my ipod touch

Vague.
What have you tried?
What happens?
Error message?
Any info?

Can't access iTunes stores from my laptop

I am not able to access the iTunes Store from my laptop (Mac). It's not related to the internet connection because everything else is working fine. It's been like this for a couple months now I'm just finally trying to fix it. Suggestions?

Hello Johnnay123456,
Thanks for the question. When encountering iTunes Store connectivity issues, the following resources provide the best solutions:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Troubleshoot issues on a Mac
If you haven't been able to connect to the iTunes Store, a software conflict or your Internet service provider (ISP) may be blocking your access.
- Update iTunes and Safari to the latest version.
- If you have a firewall, your settings may be preventing you from connecting to the iTunes Store. Follow these steps to configure your firewall.
- You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Learn how to use Keychain First Aid to resolve any issues with your keychain.
- If you're receiving a specific error message, follow these steps.
- If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
If the above does not resolve your issue, see the advanced steps in this article:
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
Thanks,
Matt M.

Can't access itunes store from my phone.

Since I upgraded to ios 7, i have been unable to open the itunes store from my phone. It flashes up the search screen then shuts down. Help!!!!

Hello musiclulu,
The following article provides information and steps that can be helpful in getting the iTunes Store loading again.
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Cheers,
Allen

Can't access iTunes store from old mac running os 10.4

Hi... I have an Mac G4 (PowerPC) running OS X 10.4.11 (Tiger). It's running the most current version of iTunes that was supported by that OS version. I'm getting rid of that old machine soon and all I wanted to do was de-authorize iTunes from that computer. The computer is clearly connected to the Internet but when I open iTunes and try to get it to connect to the iTunes Store, it constantly says an error occurred and it then says to check to see that the computer is connected to the network.
Any ideas why I can't connect to iTunes??? I clearly know the login information so that's not the problem. Is the iTunes store no longer supporting OS X Tiger or something like that???
On a related question, I see where I can de-authorize all computers from another computer and then reauthorize on the couple of computers where I still want to be able to use iTunes and the store. Is there any danger with this deauthorize and then reauthorize concept??? Do I risk losing anything on the computers I still want to be authorize to access iTunes???
Any help would be much appreciated... thanks... bob...

I don't know the answer to the first part (why you can't get to iTunes through Tiger), but regarding the second part, deauthorizing will not cause you to lose any information. While deauthorized, you won't be able to access some information, but it won't be erased or removed.

Can not access itunes store from my mac os

Just lately I cannot access the itunes store-- have been using it for years-- it just remains a blank screen

Hello there, trittie.
It sounds like you are having issues connecting to the iTunes Store and getting a blank page. The following Knowledge Base article offers up some great steps for verifying connectivity:
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
Troubleshoot issues on a Mac
If you haven't been able to connect to the iTunes Store, a software conflict or your Internet service provider (ISP) may be blocking your access.
Update iTunes and Safari to the latest version.
If you have a firewall, your settings may be preventing you from connecting to the iTunes Store. Follow these steps to configure your firewall.
You may need to reset your keychain. Connection issues are occasionally caused by keychain issues. Learn how to use Keychain First Aid to resolve any issues with your keychain.
If you're receiving a specific error message, follow these steps.
If the issue still persists, contact your Internet service provider and confirm that these ports and servers are enabled over your network.
Additionally, this article provides some additional recomendations if the issue persists:
iTunes: Advanced iTunes Store troubleshooting
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I can't open iTunes store from my iPod

It doesn't show any messages, the screen is completely blank

I'm having a similar problem. I downloaded the updater and got the new iTunes software but not any new software updated on my iPod. When I sync my iPod (15GB v. 2.2 model about 1.3 years old) I get an error message about songs not being transferred due to my iPod software being too "old".
I noticed that my audiobooks genre is empty on the iPod meaning that they didn't transfer at all... some other songs that I purchased on iTunes didn't transfer either (Van Halen for instance).
The most irritating thing is that before I updated the software, everything worked just fine.
What do I do in order to get the new software to load onto my iPod?
One thing which may be of importance with this (though it's a guess at best) is that I bought this iPod before I switched to a Mac from a PC. I first used the iPod with a PC and then in order to not lose all the songs I bought on iTunes, etc. I downloaded iPodrip software in order to move songs from my iPod to my new Mac (because it was not going to let me link to another computer for "piracy" reasons I suppose).
When I look on my iPod under the About menu choice it says the format is for Windows, but I don't use it on that computer anymore.
Please advise...
Thanks a lot in advance...!
Rob

"cannot connect to itunes store" from my ipod touch 4thgen over wifi

I have tried setting my restrictions to allow, making sure my wifi connection is solid. I can access every other app that uses the internet except the itunes & app store apps on my ipod touch. I looked in settings and it has my login information from my last sync on windows. My wifi settings; ip address starts 10.0.xxx.x. Has anyone else encountered this and how to fix this connection issue? Thank You.

Two things to try. Please reply with what works.
1: Turn on Airplane mode, then turn it off again. This resets internet related settings.
Does it work?
2: Changing the DNS in Setting, Wi-Fi, DHCP tab, DNS , replace with 8.8.8.8 (Google) or 8.8.4.4 (Google)
Does it work?

Why can't sync itunes library from old ipod touch to new ipad mini using the same computer?

I have an ipod touch with songs from itunes, downloaded cd's and limewire. Just bought an ipad mini and I can only sync the music that was purchased from itunes and the cd's. How can I get the limewire songs to transfer?

When your device is connected try File > ~Device > Transfer purchases from device
Ctrl B tp show the top menu

I can't access itunes store from my ipod touch

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