I can't access iTunes Store? network connection could not be established.

I recently updated itunes to the latest, but now I can't get the itunes store to work, it just comes up with the message "we could not complete you itunes store request. the network connection could not be established... there was an error in the itunes store. please try again later"

Close your iTunes,
Go to command Prompt -
(Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
(Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
In the "Command Prompt" screen, type in
netsh winsock reset
Hit "ENTER" key
Restart your computer.
If you do get a prompt after restart windows to remap LSP, just click NO.
Now launch your iTunes and see if it is working now.
If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
http://support.apple.com/kb/TS4123?viewlocale=en_US

Similar Messages

  • Cant purchase or connect to the store ,network connection could not be established .unknown error 50

    i went to the itunes store to download a tv show and music and when i tried it said we could not complete your request  the network connection could not be established. please try again later.then it says unknown error occured-50

    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • Cannot upgrade my ipod touch to iOS5.1 - error:"the network connection could not  be established" Although I can access the itunes store.

    Cannot upgrade my ipod touch to iOS5.1 - error:"the network connection could not  be established" Although I can access the itunes store.
    Running Mac OS 10.7.3 using itunes 10.6
    unplugged other USB devices, disabled security, restarted computer.  Next?

    Try changing the DNS as described here:
    iOS 5 update issues  "Network...: Apple Support Communities

  • I keep getting the follow error messages when I try to sign into iTunes store or redeem a song code: We could not complete your iTunes store request. The network connection could not be established. There was an error in the iTunes store, please try again

    I keep getting the following error messages on my Mac when I try to redeem a song code: "We could not complete your iTunes store request. The network connection could not be established. There was an error in the iTunes store, please try again later."  and then, "We could not complete your iTunes Store request. An unknown error occurred (-50)."

    Hello, constance132. 
    Thank you for visiting Apple Support Communities. 
    Here are some troubleshooting steps that I could recommend when receiving error -50. 
    "Error -50," "-5000," "8003," "8008," or "-42023"
    These alerts occur due to timeouts or conflicts trying to write a file during download.
    If you encounter this issue while accessing iTunes Store:
    See iTunes 9: "One Moment Please" or "Error (-50)" message when accessing iTunes Store
    If you encounter this issue while while downloading something from the iTunes Store:
    Delete your iTunes Downloads folder, located in:
    Mac OS X:
  ~/Music/iTunes/iTunes Media/Downloads   Note: "iTunes Media" may appear as "iTunes Music. Also, the tilde (~) refers to your Home directory.
    Windows Vista:
  \Users\username\Music\iTunes\iTunes Media\Downloads\
    Windows 7:
  \Users\username\My Music\iTunes\iTunes Media\Downloads\
    Windows XP:
  \Documents and Settings\username\My Documents\My Music\iTunes\iTunes Media\Downloads\
    After locating your iTunes Downloads folder:
    Quit iTunes.
    Delete the Downloads folder on your computer.
    Open iTunes.
    Choose Store > Check for Available Downloads.
    Enter your account name and password.
    If you encounter this issue while while downloading Digital Copies using Windows:
    Use MSCONFIG (directions for Windows XP and Windows Vista/Windows 7) to disable conflicting software.
    If using MSCONFIG steps resolves the issue, you may want to use the System Configuration Utility to turn on the third-party System Services and Startup Items one at a time (restarting your computer after turning on the item or items) to identify which System Service or Startup Item is causing the conflict.
    You can turn all of them back on by selecting the Normal Startup option under the General tab of the System Configuration Utility window, but please note that this may cause the issue to reoccur.
    If you are able to isolate the issue to a particular third-party software, you may wish to contact them to let them know of the conflict.
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Cheers,
    Jason H. 

  • ITunes store error - network connection could not be established

    I can browse anywhere on the store but when I click to buy music
    I get an error saying "network connection could not be established. There was an error in the iTunes store. Please try again later"
    iTunes 11.0.2 (26)
    OSX 10.6.8
    Any ideas on how to solve this issue?

    I've got an Apple ID problem, too. All of the sudden in the midnight between August 31st and September 1st, the new apps I picked up on the App Store hung forever 'Waiting..' in my iPhone and never turned 'Loading'. When a substantial amont of time had passed, they reported, they 'could not connect to the App Store' and .. disappeared! Well what they told was not perfectly true because I could however connect to the store as I could browse and pick the apps, but the apps just didn't load. I tried to log into my account in iTunes on my Windows 7 laptop, too, and there got exactly the message in the topic title.
    It appeared later my Apple ID did not completely fail because when I switched from my home WiFi to the phone 3G, everything worked just as nothing happened. Logically, this intimated my WiFi had flaws. Or, some place between my WiFi router and Apple servers did, to be precise. My router was not to blame because I did no changes to it whatsoever.
    All right, it is Saturday today and my ISP is running in unmanned mode meaning no hotline, but I call them on Monday unless the problem disappears by itself. I just wonder what I say, because from non-i-world point of view everything works well, and I know for sure guys in the ISP support don't own any i-stuff, (because they are all android fanatics) . I'm not telling them my Apple ID to let them reproduce the problem on their home equipment, which means I come almost totally proofless.

  • Have not been able to update to iPhone softwareversion 5.1. I keep getting the message that the network connection could not be established even though I have been buying apps from iTunes all evening.

    I have been trying to update my iPhone4s' software from version 5.0.1 to version 5.1. I continue to get a message from iTunes that a network connection could not be established. I was buying apps for my phone on my computer so I know that my connection is good. I clicked on Help in iTunes and had it to run a network diagnostic and all was good. Are the servers just jammed up with so many people trying to update to the newest software version? Thank you in advance for your time!
    Sincerely,
    PrettyinPinkInk

    look around the forum tons of people repport that they can't update
    makes you suspect that apples update servers can't meet the depand of too many users
    trying to update at once

  • Network connection could not be established

    I have been trying to update my iPhone 4 and iPod touch 4 to version 5.1 but I keep receiving the error that network connection could not be established. I have tried running diagnosis and taking down my firewall. I also used all the step by step procedures on the web site. Nothing will work. Does anyone know what I'm doing wrong? I have ISO 5 on the iPhone but the iPod is 4.3.3.

    Try reset your winsock.
    Close your iTunes,
    Go to command Prompt -
    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".
    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt
    In the "Command Prompt" screen, type in
    netsh winsock reset
    Hit "ENTER" key
    Restart your computer.
    If you do get a prompt after restart windows to remap LSP, just click NO.
    Now launch your iTunes and see if it is working now.
    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:
    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store
    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • I keep getting "the network connection could not be established" error message when trying to update my iPads and iPhone to iOS 5.1

    I keep getting "the network connection could not be established" message when trying to update my iPad, iPad2 and iPhone4 devices using either my iMac or MacBook.  The Macs and iOS devices are apparently working correctly otherwise.  Problem started about a day ago when I connected one of the iPads to my iMac and iTunes notified my of an update for the device.  I tried and got the above message.  Tryied other iPad2 and iPhone4 and get the same message.  Also, get same message when trying to update using the MacBook. My system SW is 10.7.3 on the iMac and 10.6.8 on MacBook.  iTunes is version 10.6. Have gone thru the check list of things to check and have re-started. Would appreciate any ideas. Thanks.

    Another user named Springbk posted a fix that worked for me as I was having the same problem today:
    I Changed my DNS settings to OpenDNS
    On a Mac go to SYSTEM PREFERENCES>NETWORK>ADVACED>DNS
    change DNS by adding ( + )
    208.67.222.222
    then
    208.67.220.220
    click okay/apply after. then try the update. after the update, just delete the two open DNS server numbers. should revert back to your old one.

  • Trying to update keep getting a message "the ipod software update server could not be contacted Network connection could not be established" using mac OSX. done this with 2 ipod touches??

    trying to update 2 ipods but when I go through the process it says "The ipod software update server could not be contacted" "Network connection could not be established". One of the ipods is locked and I don't remember password.

    Here's what you can do in case of the forgotten password:
    Connect in recovery mode and restore, you'll get the option to rest the passcode during this process:
    iOS: Unable to update or restore and iPhone and iPod touch: Wrong passcode results in red disabled screen
    If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.
    Check this post for the network problem:
    https://discussions.apple.com/message/17855328?ac_cid=142432#17855328

  • I have been trying to update to iOS 5 and every time I hit update it says, " There was a problem downloading the software for the iPhone. The network connection could not be established."  What do I need to do to update to solve this problem?

    I have been trying to update my iPhone 4 with iOS 5 for about 30 minutes and I keep getting the same thing. It says,"There was a problem downloading the software for the iPhone. The network connection could not be established." What do I need to do to solve this problem?

    iOS: Resolving update and restore alert messages
    For error -50: See error 13 and 14: 
    Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
    Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
    Put a USB 2.0 hub between the device and the computer.
    Try a different USB 30-pin dock-connector cable.
    Eliminate third-party security software conflicts.
    There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
    Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
    Try to restore from another known-good computer and network.

  • HT201210 when updating ipad get message saying "network connection could not be established"

    When Trying to update IOS on my ipad I get message saying "network connection could not be Established"  Getting real tired of this problem.  first couldn't download itunes until I downloaded from non apple website now THIS.  Really?  Please help.  About to go buy a droid tablet and throw this apple product in the garbage.

    When I talked to My ISP they had me go to the settings on the new modem/router they installed and yes this is THEIR fault. NOT APPLE's  The DNS was not set correctly.  they gave me the numbers to put into the router and guess what all is working correctly.  Thank you very much for directing me to the solution to this problem.  I have been trying for almost a month to update iTunes (ended up going to a 3rd party web site to update) then I couldn't update the iPad.  So very frustrating.  Anyway my problem was NOT Apple's and I do apologize to them!

  • HELP!  I keep getting this message "network connection could not be established."

    I just updated my iPhone 3GS but when I try it with my iPad 2, I keep getting this message, "There was a problem downloading the software for the "iPad".  The network connection could not be established.  Can anyone please tell me what to do?  Thanks.

    Cheryl and Hmariepugh-
    The problem may be at Apple's end due to the large number of people trying to update at the same time.  I suggest you keep trying.  Perhaps it will be easier during early morning hours U.S. time, before 10 AM GMT.
    Fred

  • TS2690 we could not complete your itunes store request. the network connection could not be established

    we could not complete your itunes store request. the network connection could not be established

    Hello ,
    you can try to sign out of your apple account then sign in again.

  • "We could not complete your itunes store request. The network connection could not be established. There was an error in the itunes store. Please try again later."

    When I try to open the home page in my Itunes I get the message "we could not complete your itunes store request. The network connection is not be established. There was an error in the itunes store. Please try again later." It had been working just fine, in fact I had just purchased a song & edited my itunes account. Could changing the name on my account have cause the error message or is something else going on? This is a brand new computer.

    I've got an Apple ID problem, too. All of the sudden in the midnight between August 31st and September 1st, the new apps I picked up on the App Store hung forever 'Waiting..' in my iPhone and never turned 'Loading'. When a substantial amont of time had passed, they reported, they 'could not connect to the App Store' and .. disappeared! Well what they told was not perfectly true because I could however connect to the store as I could browse and pick the apps, but the apps just didn't load. I tried to log into my account in iTunes on my Windows 7 laptop, too, and there got exactly the message in the topic title.
    It appeared later my Apple ID did not completely fail because when I switched from my home WiFi to the phone 3G, everything worked just as nothing happened. Logically, this intimated my WiFi had flaws. Or, some place between my WiFi router and Apple servers did, to be precise. My router was not to blame because I did no changes to it whatsoever.
    All right, it is Saturday today and my ISP is running in unmanned mode meaning no hotline, but I call them on Monday unless the problem disappears by itself. I just wonder what I say, because from non-i-world point of view everything works well, and I know for sure guys in the ISP support don't own any i-stuff, (because they are all android fanatics) . I'm not telling them my Apple ID to let them reproduce the problem on their home equipment, which means I come almost totally proofless.

  • Error msgs in app store; network connection could not be made

    Anyone else having trouble downloading apps directly from the appstore on your iPhone or iPad?
    50% of the apps do not want to download. The msg I will get is that there was a problem and it will be available for download next time I connect to iTunes. And I already paid for it
    Connecting to iTunes on my iMac tonight there were updates available for apps, I clicked to download them and again about 50% of the apps will not download. I now get the error msg that that app blah blah blah could not be downloaded because a network connection could not be made. Even iBooks won't download. Others download fine.
    The apps I purschased on my iPad or iPhone and that did not download are nowhere to be seen.
    Any insight?
    cheers,
    Christine

    Just thought I would add that I did every test the help files suggest, no firewall etc.
    Strange thing is that after the majority downloaded I had about 55 apps left that could not be updated because of the network connection that could not be made, I downloaded them manually instead of clicking 'yes please do download them all'.
    I still came across a few that gave me the msg that an connection could not be made but when I skipped them and came back later to try again it did download. Took some time but I now have them all up to date.
    Now see if I can sync the iPhone and iPad.
    I run the latest iTunes 10.4.1 (10) and 10.6.8, have not updated to Lion yet.
    cheers,
    Christine

Maybe you are looking for

  • How to transfer Line Items

    Hi How to transfer Line Items from One GL account to another GL account. We, at the time of changing Non Open Item Manged account to Open Item Manged account, how can we transfer Line items to make this GL account Zero, If suppose line items are more

  • Bdc for multiple line items

    hi all, i am developing bdc program to upload multiple line items for ml10. i am uploading folling fields spec_no astyp txz01, sort1, waers, matkl, ekorg, srvpos ' service number menge. 'quantity service number and quantity are multiple line items. i

  • Request Approval Process exception in OIM 11g

    Hi, We have upgraded oim 9.1 to oim 11.1.1.5 and we did not have any request approvals in oim 9.1. Now we are using oim 11g to develop request approval process. We have tried to raise a request for "Provisioning Resource" - Application Access and "As

  • Itunes could not connect to iTunes Store-Network timed out. Upgraded to 7.6

    I upgraded this morning and was able to buy tracks. Now I get "Itunes could not connect to iTunes Store.The Network connection timed out. Running Nework Connectivity Test shows everything ok. Apple Sw Update application shows the same behavior. All o

  • Updating a specific file into a .jar file

    Hi, I have got a .jar file, if I want to update the specific file org/abc/try.class, with a new try.class, what command should I use? thanks a lot.