I can't access iTunes Store or App Store featured on iTunes and iPhone

I recently purchased some apps from the App Store on my iPhone and then tried to remove my payment card but my iPhone said it 'Can't connect to store' something along those lines. So to remove the payment card I used iTunes on my Windows PC. That worked fine but then I attempted to go to the iTunes Home tab but it said ' The item you requested  is not currently available in the UK'. So I went to my account details to check where my location was set and it was correct, in the UK.
I have previously done this process but I never encountered the problem. I did search in iTunes and that worked but the software doesn't seem to load any tabs.
Could someone please tell me what the problem is?

try sign out & sign back in again. your password must be same as on your mac

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