I can't access music purchased using an old ISP account

I just transfered my library on iTunes to a new PC and also changed Internet Service provider, now I can't access my old music purchased under the old ISP account, any ideas?

Hey there,
Have you authorized your new computer yet? To do this, head to Store and click on Authorize computer. Then enter your account name and password in and see if that helps.
Here is a bit more on authorizing and de-authorizing computers in iTunes.
[About iTunes Store authorization and deauthorization|http://support.apple.com/kb/HT1420]
B-rock

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Hey Aldy,
Thank you for providing the details of the issue you are experiencing with your Apple ID. I would be concerned about this too, and I have a couple of suggestions for the issue you are experiencing with your account.
It sounds like you are not getting the email to reset your password. If you have a rescue email setup for your Apple ID, the reset password email will be sent there and not your Apple ID email address:
When you provide a rescue email address, all future security emails, such as password resets from iForgot, will be sent to the address provided.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
You might want to check your other email accounts for the password reset email, including their Spam folders. If you continue to have issues, please contact our Account Security Team:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
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HT201269 Hi. I have shared an Apple ID with my children for some time. As they are getting older they do not wnat me seeing all their messages, photos etc so want their own accounts. How can they access their purchased music and apps on the new account

Hi. I have shared an Apple ID with my children for some time. As they are getting older they do not wnat me seeing all their messages, photos etc so want their own accounts. How can they access their purchased music and apps on the new account please?

Yes.
On their iOS devices, under Settings>iTunes & App Store, they should use your Apple ID. When they log into iCloud, iMessage and Facetime, they should use their personal Apple IDs.

I am sonu v s from india...i am a apple id user...now i have a problem regarding this apple ID...i forget my apple ID security Qn...so i can't access and purchase any apps by using my apple ID..4 tms i frwd my reqst using itune apps store bt no solutn

I am sonu v s from india...i am a apple id user...now i have a problem regarding this apple ID...i forget my apple ID security question...so i can't access and purchase any apps by using my apple ID..4 times i frwd my reqst using itune apps store but i can't get any solution....many times i my try to call u bt there is no response from ur custmr support group...pls kindly give me any solution

Contact the App store for Apple ID help. Their support link is on the right of the App store window
LN

If I copy a CD (either music or audio) on my Windows based Pc can I access the copy using itunes?

If i copy a Cd (either music or audio) on my Windows based PC can I access the copy using itunes. I have a ipod Nano, 7th generation.

You should use iTunes to "rip" (encode) the songs directly into your iTunes library from the CDs. This article provides a good description of how that is done using iTunes.
http://www.macworld.com/article/1156861/howto_rip_cds.html
If you use some other program to encode the content on those CDs, you can add any audio files that are in a format that iTunes can play (such as MP3 and AAC) to your iTunes library. "Windows Media" files are not playable by iTunes, but the Windows version of iTunes can convert them while importing (as long as the files do not use DRM).

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I've downloaded Itunes music for nearly 10 years on multiple computers, however, I've noticed that I can't access previously purchased music from some of the older computers. Can all of my Itunes purchases be consolidated?

Hello, ted_marx38.
Thank you for visiting Apple Support Communities.
The most common cause for this issue would be media present that is purchased with another Apple ID. When prompted to authorize the computer it may show a different Apple ID. If this is the case, the computer will need to be authorized for this Apple ID. The article below will walk you through the process of verifying if that is the case or correcting the issue if not.
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/TS1389
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Can FCP X sound effects and music be used?
Can royalty free music purchased on iTunes be used?
Thank You

The standard copy protected songs from iTunes can only be played on iPods, iPhones and iTunes enabled Motorola phones. I'm afraid it's against forum rules to discuss ways around this - "Do not submit software or descriptions of processes that break or otherwise ‘work around’ digital rights management software or hardware. This includes conversations about ‘ripping’ DVDs or working around FairPlay software used on the iTunes Store": Discussions Help & Terms of Use

HT1420 My songs that I purchased on my itunes account from my dad's computer will not play on my new computer, I have access to my entire account but can only play songs purchased using my new computer. Does anyone have any ideas?

My songs that I purchased on my itunes account from my dad's computer will not play on my new computer, I have access to my entire account but can only play songs purchased using my new computer. Does anyone have any ideas?

Hi Kevin,
Have you authorized the Computer to your Apple ID?
If not, sign on to iTunes.
Then got to the Store menu option at the top of the screen (CTL+B if it is not showing), and click on it to display the dropdown, and select Authorize this computer.
If that doesn't work, then sign on your Dad's iTunes ID and repeat the Authorization process.
Cheers,
GB

HT2968 I can not update several of my apps that i have purchased a while back in my Apps Store on my MacPro. Because it keeps using my old @me account for iTunes and i don't remember the password or security question, Please help?

I can not update several of my apps that i have purchased a while back in my Apps Store on my MacPro. Because it keeps using my old @me account for iTunes and i don't remember the password or security question, Please help?

Hi AlphaCentori,
If you are having issues accessing the Apple ID that was used to originally purchase those apps, you may find the following article helpful:
Apple Support: Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/ht5312
Regards,
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IOS4 issue on 3GS-can't access pictures or use camera!

I updated my 3GS with the iOS 4 software as soon as it was available. I did all the things Apple adviced me to do prior to the update- such as transfer bought items and backup my iphone.
After updating the 3GS with iOS 4 everything seemed to be going well, except for 2 things.....I can't start the camera and I can't reach my pictures.......when I click on either- the iphone starts connecting to the picture library, but after 4-5 secs the program shuts down and I'm back in home-mode!
I've tried to restore from factory settings but the same thing remains (and restore with previous saved security backup)...can't access pictures or use the camera.
Although if I restore and set up as "new iphone" instead of backing up previous settings and media everything works! Camera works and I can enter picture area (although off course it is empty.....being a new iphone)
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Funny thing is that when I have the iphone connected to the pc and I look at iTunes....there is 1.65 GB of pictures on my iphone...although I just can't see it.....
Also in the previous iTunes there used to be a tab for "pictures" just like "movies" "Music" "tv-shows" etc etc......no the "picture" tab is missing.........?!?!
My wife also has a 3GS and I did the software update on hers.....and there everything works just fine!!
I have so far come to the conclusion that I could restore to factory settings and start fresh with the option "set up as new iphone", but then I would loose all contacts.....all programs and email settings........which is a pain in the butt.........
I'd appreciate if someone could help me because the help desk in Norway (Apple resellers) don't have a clew.....
Anyone?!?
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Someone gave me help in my own thread. They used a Mac program and deleted files, but Im on Windows 7.
I used iBackupBot 3.0.7
Just load it up (I had my phone connected). The select a backup and then select 'Browse and export media' button then on the pop up window is a complete list of all my missing media. There is an export button in the top corner.
I have all my photos and videos back now YAY!
Thanks all!

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Can I access music from multiple accounts on one cpu

Here's one option: http://support.apple.com/kb/PH12366
But frankly you'd be better off creating unique user accounts on the computer and having seperate iTunes libraries for each user as described here: http://support.apple.com/kb/ht1495

The email address connected to an old itunes account is no longer active. Can't access music i bought many years ago with out it and the old password.

the email address connected to an old itunes account is no longer active. Can't access music i bought many years ago with out it and the old password.

neilfromvancouver wrote:
the email address connected to an old itunes account
Old iTunes account?
You created a new iTunes account instead of updating the old account with new info?'
Contact iTunes support.

My hard drive failed so I sent it off to get recovered. How can I get my music back that I purchased from my old iTunes account?

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See Downloading past purchases from the App Store, iBookstore, and iTunes Store

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Both myself and my wife have 2 separate iTunes accounts, I subscribe to iTunes Match. Music purchased on my wife's account appear on our computer iTunes library but my iPad cannot access the music she has purchased. Is there any way to overcome this

The only way to do what you want is to log into your wife's iTunes Store account on your iPad. Doing this will lock you out of your account for 90 days.

I can't access music purchased using an old ISP account

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