I can't Access my 1TB STORE.E ALU 2 External Drive

my name is Martin, I purchased a 1TB STORE.E ALU 2 External Drive frm a dealer in Ghana but can not access the drive though it can be detected alright and thought it requests to be formated but when you try to format it cannot format, pls kindly help me to get this drive to work sincce I can't return it back to where it was purchased, thanks.
I need urgent help !!!
my e-Mail: [email protected]

Hi,
I have just come across the same problem w?th the 320GB STORE ALU External Drive, that we bought 8 months ago, but just today came to use it to free up space on laptop.
Followed Quick Start Guide- Start was ok w?th E icon appearing, and transferred folders showing on new HDD.
But shut down to cool off in hot weather.
Now go back and reattach and the request pops up to Format!
Cannot format as data on it. Tried on other netbook - same request to format.!
But I transferred data to free up Laptop so as to be able to backup off new HDD!
In FAQ- it categorically states that Formating is not required as done in Factory. So what is happening here??
More to the point- can I recover my data?
( did not register etc)
Thanks
CB

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