I can't access my account as the e mail address I used no longer exists!

I am unable to access my account as the e mail address I used no longer exists, so I set up a new account hoping I link to my old account!! Plus my original laptop was stolen!

You can't link/merge accounts, all content will remain tied to the account that downloaded it.
Why can't you access the account ? If you've forgotten its password then you can reset it via http://iforgot.apple.com e.g. by answering the account's security questions.
If you can't get it reset via that page, and you don't have a rescue email address on the account for the reset email to go to,  then try contacting Support in your country, they should be able to reset it for you.
Contacting Apple about account security : Contact Apple for help with Apple ID account security
If your country isn't on that page then try this form to contact Support  :  https://www.apple.com/emea/support/itunes/contact.html
When you've got access to the account update the primary email address to it to an email address that you have access to : Change your Apple ID - Apple Support
After changing it : What to do after you change your Apple ID email address or password - Apple Support

Similar Messages

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  • I just installed version 7 of Firefox and afterwards it told me my security module for my firm's bank account was disabled. Now I can't access my account and the bank is in Brazil. I MUST make transactions from the US. How can I go back?

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    You can download last Firefox 6 version from [http://releases.mozilla.org/pub/mozilla.org/firefox/releases/latest-6.0/ Here]
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  • Can I access my account from the Skype for Android...

    Is it possible to access my account (e.g. change details of Skype to Go numbers) from within the Skype app or do I need to open a browser session to do this ?

    Yes.
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  • How can I create a list from the e-mail addresses "To:" field of an e-mail?

    Is there a way to automatically create a mailing list from a list of people who have received an e-mail? I know how to create a list manually, but there are a lot of e-mail addresses, so this would be an incredibly tedious process.
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    https://getsatisfaction.com/mozilla_messaging/topics/how_to_create_a_mailing_list_from_a_list_of_email_recipients
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  • I can't access my account and the password reset is not working. What can I do?

    When I try to sign in to HP ePrintCenter, I input my email address and username and get the following prompt:
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    Why would you expect the HP Website to work?
    None oi their products work as advertised.
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  • Re: Can't access my account

    I'm having the same problems can someone please help

    Hi bigmakk,
    No need to worry! I was able to locate your account using the e-mail address you used to register for the forum and have reset the password for your BestBuy.com account. You should receive an automatically-generated message with a password reset link shortly, so please make sure to keep an eye on both your inbox and junk mail folders. Please also be aware that these links are typically only valid for a short period of time (2-3 hours). If you're unable to access the link within that window, let me know via private message what day/time would work best to resend. You can also obtain immediate assistance by calling 1-888-BEST-BUY (1-888-237-8289) and asking to speak with our sales support team.
    To send me a PM, simply sign into the forum and then click on either the link in my signature below or the letter icon in the upper right-hand corner of the page.
    Aaron|Social Media Specialist | Best Buy® Corporate
     Private Message

  • I cant access my account as I tunes says no one with my e-mail address exists. If I try to create a new account with my e-mail address, I am told this address is already in use?

    I have had an account for some time. I tried to log on yesterday to be told my credetials were wrong. I tried to reset my password but get 'your session timed out' message after less than 30 seconds! (happened 4 times). I then tried to access my account with my e-mail address. I am tols that there is no account with thaqt e-mail address, but if I try to create a new account with my e-mail address, I am told that address is already in use. To get to this community page I have had to create a new account with a new gmail address. I want to get to my main account as I have credit on that one. Please help?
    gerryfrom hatfield.

    Hello gerryfromhatfield,
    There is a process, an article about how to find your apple id and get access to it. It is named Apple ID: Finding your Apple ID found here: http://support.apple.com/kb/HT5625?viewlocale=en_US
    You start at the top, and work your way down.
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    Go to My Apple ID and click "Find your Apple ID."
    Complete all the required fields that might be associated with your Apple ID.
    Note: If multiple email addresses have an Apple ID, select your current or most recently used email address.
    All the best,
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  • I have two apple ID's but cannot remember the security question answers and the email address is no longer active - how can I access this account

    I have two apple ID's but cannot remember the security question answers and the email address is no longer active - how can I access this account as it seems to be the one my icloud space is attached to.  I haven't backed up my ipad or photos for a while. 

    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312
    If you don’t know your security questions, phone Apple (using the number listed here:  http://support.apple.com/kb/HE57  ) and ask for the Account Security Team.
    About 2-step verification of your Apple ID:
    http://support.apple.com/kb/ht5570
    This is also useful:
    http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email

  • Apple changed my Apple ID to the email address associated with my iTunes account. I now can no longer access my account because the old user name is no longer valid and has no password. I have been on the phone with tech support for hours trying to fix.

    Apple changed my Apple ID to the email address associated with my iTunes account. I now can no longer access my account because the old user name is no longer valid and has no password. I have been on the phone with tech support for hours trying to fix this. I can not update any of the apps associated with that user name.

    Is this itunes on the iPad or on my computer? Thank you for the reply.

  • I run a mac air on a single user account but multiple people using it, which is ok for the situation. All have their accounts in the apple mail app. what is missing for me is a separate password to access the mail account. otherwise anyone can see anyones

    I run a mac air on a single user account but multiple people using it, which is ok for the situation. All have their accounts in the apple mail app. what is missing for me is a separate password to access the mail account. otherwise anyone can see anyones
    Any clue, how i can add a mail account to apple mail app, but with separate password / pin to open it.
    Years ago there was a program called mail switcher which added this functionality, but thats gone.
    cheers
    Tom

    They would have to be logged in as separate users in order not to see your account in Mail. Whatever accounts put in Mail under your account will show up. All mail accounts usually have there own user and password. The only thing you can do is to remove the password from Keychain and take the account offline so you don't keep getting prompts for passwords each time it checks for mail.
    Not a great solution.
    Best way is to give the other user their own user account with their own mail and enable fast user swithcing to log between the different users if all access the computer frequently.

  • Someone hacked my computer and set up a new administrative account by re-registering my computer. I can not access this account nor delete it. How can I fix this and get my computer back to the way it was?

    Someone hacked my computer and set up a new administrative account by re-registering my computer. I can not access this account nor delete it. How can I fix this and get my computer back to the way it was? And also prevent this from being able to happen again. I have the link the kid used (http://www.ihackintosh.com/2009/05/how-to-hack-the-user-password-in-mac-os-x-wit hout-an-os-x-cd/) Apparently he used hack 2. HELP PLEASE!

    Not sure why you can't delete that account. If you have admin privileges, you should be able to. Sounds like you only removed the Home Folder for that account.
    You should highlight/select the account you want to remove and then click the minus button. Might need to unlock the padlock with your admin password.
    Have a look at these articles from Apple, if necessary.
    http://docs.info.apple.com/article.html?path=Mac/10.5/en/8235.html
    http://docs.info.apple.com/article.html?path=Mac/10.5/en/8162.html
    http://support.apple.com/kb/DL1399

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