I can't access my account

At times I can't access my account in iTunes for Windows. at times it'll let me download and sometimes freezes or take forever like not responding in both situations. I need to straighten that out. Please help me. Thank You.

Hi there Hawkeye.Keith,
You may find the troubleshooting steps in the article below helpful.
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
-Griff W. 

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    Process:         loginwindow [2440]
    Path:            /System/Library/CoreServices/loginwindow.app/Contents/MacOS/loginwindow
    Identifier:      loginwindow
    Version:         ??? (???)
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [1]
    Date/Time:       2011-06-14 21:11:42.629 +0200
    OS Version:      Mac OS X 10.6.7 (10J869)
    Report Version:  6
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Thread 0 Crashed:  Dispatch queue: com.apple.main-thread
    0   com.apple.CoreFoundation          0x0000000102095de0 CFDataGetBytePtr + 80
    1   ...ple.CoreServices.OSServices    0x0000000102d43c7d SFLRemoteEntry::SFLRemoteEntry(__CFString const*, __CFString const*, char const*, unsigned int, int, unsigned int*, unsigned char*) + 1217
    2   ...ple.CoreServices.OSServices    0x0000000102d43532 _SFLGetCustomFileListInternal + 316
    3   ...ple.CoreServices.OSServices    0x0000000102d4e209 _SFLGetRestrictedCustomFileList + 112
    4   com.apple.LaunchServices          0x0000000102f7d44a LSSharedFileListCreate + 981
    5   com.apple.LaunchServices          0x0000000102fa7ce1 _LSGetRecentItemsSharedList(short, unsigned int**) + 103
    6   com.apple.LaunchServices          0x0000000102faa474 _LSRecentsInit + 38
    7   com.apple.loginwindow             0x00000001000100f0 0x100000000 + 65776
    8   com.apple.loginwindow             0x000000010000d41a 0x100000000 + 54298
    9   com.apple.Foundation              0x000000010169e32f __NSThreadPerformPerform + 219
    10  com.apple.CoreFoundation          0x00000001020c5401 __CFRunLoopDoSources0 + 1361
    11  com.apple.CoreFoundation          0x00000001020c35f9 __CFRunLoopRun + 873
    12  com.apple.CoreFoundation          0x00000001020c2dbf CFRunLoopRunSpecific + 575
    13  com.apple.HIToolbox               0x0000000105ce17ee RunCurrentEventLoopInMode + 333
    14  com.apple.HIToolbox               0x0000000105ce15f3 ReceiveNextEventCommon + 310
    15  com.apple.HIToolbox               0x0000000105ce14ac BlockUntilNextEventMatchingListInMode + 59
    16  com.apple.AppKit                  0x00000001006cee64 _DPSNextEvent + 718
    17  com.apple.AppKit                  0x00000001006ce7a9 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
    18  com.apple.AppKit                  0x000000010069448b -[NSApplication run] + 395
    19  com.apple.loginwindow             0x0000000100004b1a 0x100000000 + 19226
    20  com.apple.loginwindow             0x0000000100004584 0x100000000 + 17796
    Thread 1:  Dispatch queue: com.apple.libdispatch-manager
    0   libSystem.B.dylib                 0x0000000101d7212a kevent + 10
    1   libSystem.B.dylib                 0x0000000101d73ffd _dispatch_mgr_invoke + 154
    2   libSystem.B.dylib                 0x0000000101d73cd4 _dispatch_queue_invoke + 185
    3   libSystem.B.dylib                 0x0000000101d737fe _dispatch_worker_thread2 + 252
    4   libSystem.B.dylib                 0x0000000101d73128 _pthread_wqthread + 353
    5   libSystem.B.dylib                 0x0000000101d72fc5 start_wqthread + 13
    Thread 2:
    0   libSystem.B.dylib                 0x0000000101d72f4a __workq_kernreturn + 10
    1   libSystem.B.dylib                 0x0000000101d7335c _pthread_wqthread + 917
    2   libSystem.B.dylib                 0x0000000101d72fc5 start_wqthread + 13
    Thread 0 crashed with X86 Thread State (64-bit):
      rax: 0x0000000000000400  rbx: 0x0000000000000000  rcx: 0x0000000101f26630  rdx: 0x0000000000000013
      rdi: 0x0000000000000000  rsi: 0x0000000108000000  rbp: 0x00007fff5fbfe030  rsp: 0x00007fff5fbfe020
       r8: 0x0000000000000000   r9: 0x00000001080343c0  r10: 0x00000001022b1bdb  r11: 0x0000000102095d90
      r12: 0x0000000000000008  r13: 0x0000000000000001  r14: 0x00007fff5fbfe630  r15: 0x00007fff5fbfe450
      rip: 0x0000000102095de0  rfl: 0x0000000000010283  cr2: 0x0000000000000000
    Binary Images:
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           0x10056f000 -        0x10056fff7  com.apple.ApplicationServices 38 (38) <10A0B9E9-4988-03D4-FC56-DDE231A02C63> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
           0x100572000 -        0x1005fefef  SecurityFoundation ??? (???) <6860DE26-0D42-D1E8-CD7C-5B42D78C1E1D> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
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           0x101676000 -        0x1018f9fe7  com.apple.Foundation 6.6.6 (751.53) <476E617B-B59B-53DE-991D-98C1993BCBCE> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
           0x101a71000 -        0x101a7aff7  com.apple.DisplayServicesFW 2.3.0 (283) <3D05929C-AB17-B8A4-DC81-87C27C59E664> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
           0x101a84000 -        0x101ad9ff7  com.apple.framework.familycontrols 2.0.2 (2020) <F09541B6-5E28-1C01-C1AE-F6A2508670C7> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
           0x101af7000 -        0x101bf7fef  com.apple.DiskImagesFramework 10.6.5 (289) <ABC5E39D-B7F4-0966-55A9-B517F4D4B7AC> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
           0x101c54000 -        0x101cd3fe7  com.apple.audio.CoreAudio 3.2.6 (3.2.6) <1DD64A62-0DE4-223F-F781-B272FECF80F0> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
           0x101d09000 -        0x101d18fff  com.apple.NetFS 3.2.2 (3.2.2) <7CCBD70E-BF31-A7A7-DB98-230687773145> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
           0x101d21000 -        0x101d22ff7  libScreenReader.dylib ??? (???) <D3F1AD64-E49E-D3D5-012C-676429061F83> /usr/lib/libScreenReader.dylib
           0x101d26000 -        0x101d2bfff  libpam.2.dylib 3.0.0 (compatibility 3.0.0) <065ABE81-1B86-80AF-1B4A-5B646668A2AC> /usr/lib/libpam.2.dylib
           0x101d30000 -        0x101d3bff7  com.apple.bsd.ServiceManagement 1.3 (1.3) <CEB99ECF-4C55-C3DF-EE64-35903BF7B690> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
           0x101d45000 -        0x101d4cfff  com.apple.OpenDirectory 10.6 (10.6) <4200CFB0-DBA1-62B8-7C7C-91446D89551F> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
           0x101d55000 -        0x101d55ff7  com.apple.Carbon 150 (152) <19B37B7B-1594-AD0A-7F14-FA2F85AD7241> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
           0x101d58000 -        0x101f19fff  libSystem.B.dylib 125.2.10 (compatibility 1.0.0) <9BAEB2F2-B485-6349-E1AB-637FE12EE770> /usr/lib/libSystem.B.dylib
           0x101faa000 -        0x102060fff  libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <F206BE6D-8777-AE6C-B367-7BEA76C14241> /usr/lib/libobjc.A.dylib
           0x102074000 -        0x102074ff7  com.apple.CoreServices 44 (44) <DC7400FB-851E-7B8A-5BF6-6F50094302FB> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
           0x102077000 -        0x1021eefe7  com.apple.CoreFoundation 6.6.4 (550.42) <770C572A-CF70-168F-F43C-242B9114FCB5> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
           0x102307000 -        0x102353fff  libauto.dylib ??? (???) <F7221B46-DC4F-3153-CE61-7F52C8C293CF> /usr/lib/libauto.dylib
           0x102360000 -        0x10251efff  libicucore.A.dylib 40.0.0 (compatibility 1.0.0) <2C6ECACF-CD56-1714-6F63-CB6F5EE7A1E2> /usr/lib/libicucore.A.dylib
           0x10258d000 -        0x10259eff7  libz.1.dylib 1.2.3 (compatibility 1.0.0) <FB5EE53A-0534-0FFA-B2ED-486609433717> /usr/lib/libz.1.dylib
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           0x1027d5000 -        0x102b09fff  com.apple.CoreServices.CarbonCore 861.34 (861.34) <B5680539-CB31-6C6D-C0AD-606D4D46E7F5> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
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